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CourtRec.com Reviews 1,544

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TrustScore 4.5 out of 5

4.7

Information Services
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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent customer service, highlighting the helpfulness and professionalism of the staff. Many people appreciate the quick response times and the overall efficiency of the service, making their interactions smooth and user-friendly. Consumers frequently mention that their issues were resolved promptly and effectively. However, some customers experienced issues with the payment process, including concerns about recurring subscriptions and unexpected charges, leading to confusion and frustration regarding their accounts.

What people talk about most

Customer service

Users describe positive interactions with customer service. Customers consistently praise the support team... See more

Staff

People report positive experiences with staff, consistently praising their helpfulness and efficiency.... See more

Response time

Consumers consistently report positive experiences with response times. Many reviewers highlight the speed... See more

Service

Clients share positive opinions on service. Many reviewers highlight the promptness, efficiency, and... See more

Payment

Customers had ambiguous experiences with payment. Many reviewers reported being charged for services they... See more

Based on these reviews

Rated 5 out of 5 stars

Very clear and concise directions; that offered a proper and appropriate course of action in the conduct of their business and operations. They have proper format for their categorized documents. The... See more

Rated 5 out of 5 stars

I purchased a vehicle history before selling my car. Pay attention because like many of these services there is a default subscription in the pay process. I sent an email asking for a cancellation and... See more

Rated 5 out of 5 stars

I was pleased with how thorough the explanation of their charge process was. I was happy with my report information and i no longer needed any other reports. They made this very user friendly and I wo... See more

Rated 5 out of 5 stars

It was super easy to get in touch with customer support and get my account canceled and a refund for my last charge. It’s easy to forget subscriptions and not many times is it easy to cancel those sub... See more

Company details

  1. Information Services

Written by the company

Access publicly available court records in easy-to-view reports. Email support@courtrec.com or call 1-877-524-7143 for support.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Susbscription Mistake

I mistakenly signed up for the subscription but the agent not only cancelled the subscription with re-curring charges but also gave me a refund for the subscription fee I was charged today. I am very pleased with the outcome. Excellent customer service.

8 April 2026
Unprompted review
Rated 5 out of 5 stars

Paul rocked it

Paul listened to my issue and quickly accessed my records and resolved. I don't usually go the route of Chat, but did this time, and Paul was great!

7 April 2026
Unprompted review

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