Courtstride Reviews 

I have loved my pickleball shoes until I tried to wash them. They washed well but then dried with dirty marks all over them. They are now in my donation pile. What a waste on money on a great product that chose cheap fabric.

No customer service and always 2 - 3 days to hope for a reply.

Have 3 orders of shoes that were received within 1 week of each other. There were issues with shoes and I have asked for a return of shoes that were not worn and a refund.

Company is not honoring their return policy and have only offered new sizes or a discount of 20%.

All I want is my money returned and they can have all their shoes.

This company advertises their pickleball shoes on social media, targeting older players. They claim that the wider toe-box and construction will “naturally increase your strength, providing support and flexibility to your game, so that you can do what you love for longer, without those constant aches and stabbing pain in your feet”.

Using their sizing guide I ordered a pair of shoes, after carefully measuring my feet. When they arrived, they were much too small. I contacted them, and to be fair, they do respond quickly to emails. They said to keep the small pair, and they would send me a pair up a size, as long as I paid postage. Reluctantly I agreed.

I’ve been wearing the replacements for more than 2 months. I’m happy with them. The uppers are of lighter construction than other brands, so I’m wondering if they will last as long.

Courtstride sent out an offer for a 2nd pair at a much reduced price. Bearing in mind my misgivings about their durability, I ordered the same shoe in a different colour. When these arrived, they were completely different in design, and despite being nominally the same size, they were smaller. They are too small to play pickleball.

I contacted Courtstride. I sent photos. They accept that they sent the wrong shoes and they agreed to send me the correct shoes. Eventually I got the replacement pair, and they’re a similar fit and quality to the first size 12s. So for now, I’m a satisfied customer.