Courtyard.io Reviews 392

TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 311 reviews, reviewers had a great experience with this company. Customers are really happy with the products, often pulling valuable cards and appreciating the variety and transparency of odds offered. Many people also highlight the positive user experience, finding the platform easy to navigate, visually appealing, and stable. However, some customers were not happy with the customer service, mentioning slow responses or unresolved issues. A few people also felt that the website had glitches or unintuitive flows, and some expressed concerns about pricing, particularly regarding high shipping costs and transaction fees.

What people talk about most

Product

Clients share positive opinions on product, with many praising the high-quality cards, transparent odds, and... See more

User experience

People report positive experiences with the user experience, often praising the intuitive and... See more

Customer service

Reviewers highlight ambiguous aspects of customer service. Many customers praise the support received,... See more

Website

Users describe ambiguous interactions with the website. Many praise its ease of use, clean layout, and... See more

Price

Consumers find price to be ambiguous, with some reviewers praising accurate pricing, good value, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I've been using courtyard for quite awhile now and my overall experience has been way better than other platforms selling repacks. I've pulled my best cards on courtyard, they charge less than the oth... See more

Rated 4 out of 5 stars

Shipping + packing quality is legit. Have had damaged slabs from other competitors. These guys take care of your cards. Website and app are okay but week-long lasting bugs and slow customer service ki... See more

Rated 4 out of 5 stars

I really really like the platform. My only qualm is the drop rates. When I first started it felt like the odds were actually a bit more reasonable with house edge being obviously high, but now it feel... See more

Rated 4 out of 5 stars

You are constantly evolving and making important updates to make it more transparent while introducing new products and price points to appeal to every level of collector. My best pull was a Kareem rc... See more


Company details

  1. Collectibles Shop
  2. Online marketplace

Written by the company

Courtyard.io a marketplace built for discovery. From graded sports and Pokémon cards, to comics, watches, and more, buy and sell with 0% marketplace fees and experience the thrill of opening mystery packs that you can sell back with an instant buyback offer. Vaulted storage and insurance come free, so you can buy, sell, and manage your collection on the go. Ship to your home anytime, list in the marketplace, or sell instantly. It’s the thrill of collecting with none of the hassle.


Contact info

4.0

Great

TrustScore 4 out of 5

392 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 38% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

My feedback

Things have got a lot better such as performance but there are still very critical bugs regarding wallet balance. I have already found bugs which was verified by support that essentially lost money for the user. I actually had to hound the support ppl and find the exact areas of the bugs and even then it was difficult. There is one bug recently where money mysteriously disappeared from my wallet. Audit logs and polygonscans doesnt reveal anything... Currently submitted to support channel but no response as of yet.

Another frustrating thing is use of language and where its not obvious where theres a fee and no fee. It's better now but I cant help but think its on purpose where the language was left purposely vague.

4 May 2026
Rated 5 out of 5 stars

Good stuff

I enjoy the wide selection of pack choices and various sports. I applaud the streamlined process from first opening a pack to selling on or shipping to me.

4 May 2026
Rated 5 out of 5 stars

Great repack site

I have bought and sold hundreds of cards on courtyard and have had very good experiences. I have gotten some great pulls(10x plus), and I feel that courtyards pricing is accurate and reflects market comps. I have also shipped a number of cards and have had zero issues with this process.

4 May 2026
Rated 4 out of 5 stars

Fun gambling with a few glitches

Glitchy on payment and wallet at times. Overall I’ve had fun and some occasional luck on cards and comics. I do find the “randomness” to be in question as sometimes I’ll pull the same item very close together which is annoying and disappointing. Overall solid minus these notes.

4 May 2026
Rated 5 out of 5 stars

Courtyard is the Best

I have used Courtyard for some time now and I always enjoyed how smooth and easy it was to rip some cards. Customer service is quick and responsive to issues and concerns. The site is easy to use. The best part is, you are just a few clicks away from finding that grail you have been looking for!

4 May 2026
Rated 4 out of 5 stars

I feel I’ve opened a lot a lot a lot of…

I feel I’ve opened a lot a lot a lot of packs and still have yet to hit one of the top 3 chases of said packs you guys put out. I feel like I’m due lol. So hopefully hit rates are a bit better. Because pulling the same card back to back to back is annoying and aggravating. I’ve spent a lot of money on this site to get hosed over and over again.

30 April 2026
Rated 1 out of 5 stars

I recently had a really frustrating…

I recently had a really frustrating experience with Courtyard, and I honestly wouldn’t recommend using their service.
First off, their customer service is extremely poor. It’s very hard to get any meaningful help, and when you do reach out, you’re often left waiting for days without a response. What makes it worse is that they appear to be active, yet still choose not to reply in a reasonable timeframe.
Another major issue is the shipping cost. I was charged over 50 euros just to ship a card worth around 100 dollars, which feels completely unreasonable. The pricing doesn’t match the value at all and makes the whole experience feel like a rip-off.
Overall, between the slow and unresponsive support and the excessive shipping fees, the service just isn’t worth it. I’d strongly suggest looking elsewhere.

4 May 2026
Unprompted review
Rated 5 out of 5 stars

Awesome overall

The site and app have great customer service. Tech problems on my end, and they helped where they could.
The updates and improvements have been fun. Loved the Raffles, and more uses of points.

I would ask for a "reject offer" button

3 May 2026
Rated 5 out of 5 stars

Intuitive platform and great experience

I’ve been using Courtyard for some time and I’m very satisfied. The platform works smoothly and feels intuitive, customer support is responsive and helpful, and the collection of collectibles keeps growing with a great variety of packs.

The only improvement needed is more transparency in the process of submitting and shipping collectibles, especially better tracking/status updates. Apart from that, everything works well. I would definitely recommend it.

29 April 2026
Rated 5 out of 5 stars

Pokemon cards are better than money

Pokemon cards are better than money. Frankly gambling on Courtyard saved me from bagholding a ridiculous sum of cryptocurrency that has done nothing but go down and get stolen by North Korean hackers for years. CY's buyback offers and the instant liquidity makes the process quick and relatively friction free because I have spent many months in real life trying to sell valuable but obscure cards and it's quite exhausting when you don't have unlimited capital to work with. The only things I wish the platform offered differently are some kind of duplicate/repetition prevention mechanism on pulls and a more comprehensive way to see recently pulled cards because I'd like to be able to utilize the marketplace more frequently to offer on cards I want and vice versa for selling. It's a little tough to find what you're looking for on an active account or know when it's been pulled currently. Customer service has been very good including resolving a couple complex issues and I've redeemed hundreds of cards over the last 2 years with no outstanding complaints. Courtyard gets an emphatic 4.5/5 from me.

1 April 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look