I've been using courtyard for quite awhile now and my overall experience has been way better than other platforms selling repacks. I've pulled my best cards on courtyard, they charge less than the oth... See more
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Courtyard.io a marketplace built for discovery. From graded sports and Pokémon cards, to comics, watches, and more, buy and sell with 0% marketplace fees and experience the thrill of opening mystery packs that you can sell back with an instant buyback offer. Vaulted storage and insurance come free, so you can buy, sell, and manage your collection on the go. Ship to your home anytime, list in the marketplace, or sell instantly. It’s the thrill of collecting with none of the hassle.
Contact info
United States
- collectibles@courtyard.io
- courtyard.io
Replied to 38% of negative reviews
Typically replies within 1 week
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My feedback
Things have got a lot better such as performance but there are still very critical bugs regarding wallet balance. I have already found bugs which was verified by support that essentially lost money for the user. I actually had to hound the support ppl and find the exact areas of the bugs and even then it was difficult. There is one bug recently where money mysteriously disappeared from my wallet. Audit logs and polygonscans doesnt reveal anything... Currently submitted to support channel but no response as of yet.
Another frustrating thing is use of language and where its not obvious where theres a fee and no fee. It's better now but I cant help but think its on purpose where the language was left purposely vague.
Good stuff
I enjoy the wide selection of pack choices and various sports. I applaud the streamlined process from first opening a pack to selling on or shipping to me.
Great repack site
I have bought and sold hundreds of cards on courtyard and have had very good experiences. I have gotten some great pulls(10x plus), and I feel that courtyards pricing is accurate and reflects market comps. I have also shipped a number of cards and have had zero issues with this process.
Got some really valuable Base set holos…
Got some really valuable Base set holos in the $25 pokemon tier
So exciting to see that pull rate
Fun gambling with a few glitches
Glitchy on payment and wallet at times. Overall I’ve had fun and some occasional luck on cards and comics. I do find the “randomness” to be in question as sometimes I’ll pull the same item very close together which is annoying and disappointing. Overall solid minus these notes.
Everything is great and issues are…
Everything is great and issues are fixed in a timely manner.
Transparency is key and you deliver!
Love Courtyard.io and all the fresh product offerings. Always a fun rip and appreciate the speedy shipments!
I love the app of course just wish…
I love the app of course just wish there were more of a consistent pricing
Courtyard is the Best
I have used Courtyard for some time now and I always enjoyed how smooth and easy it was to rip some cards. Customer service is quick and responsive to issues and concerns. The site is easy to use. The best part is, you are just a few clicks away from finding that grail you have been looking for!
I feel I’ve opened a lot a lot a lot of…
I feel I’ve opened a lot a lot a lot of packs and still have yet to hit one of the top 3 chases of said packs you guys put out. I feel like I’m due lol. So hopefully hit rates are a bit better. Because pulling the same card back to back to back is annoying and aggravating. I’ve spent a lot of money on this site to get hosed over and over again.
I recently had a really frustrating…
I recently had a really frustrating experience with Courtyard, and I honestly wouldn’t recommend using their service.
First off, their customer service is extremely poor. It’s very hard to get any meaningful help, and when you do reach out, you’re often left waiting for days without a response. What makes it worse is that they appear to be active, yet still choose not to reply in a reasonable timeframe.
Another major issue is the shipping cost. I was charged over 50 euros just to ship a card worth around 100 dollars, which feels completely unreasonable. The pricing doesn’t match the value at all and makes the whole experience feel like a rip-off.
Overall, between the slow and unresponsive support and the excessive shipping fees, the service just isn’t worth it. I’d strongly suggest looking elsewhere.
Awesome overall
The site and app have great customer service. Tech problems on my end, and they helped where they could.
The updates and improvements have been fun. Loved the Raffles, and more uses of points.
I would ask for a "reject offer" button
It was great at first but I feel it has…
It was great at first but I feel it has gone downhill
Nothing but top tier support
Nothing but top tier support since joining the app. Hit a profitable card way more often than I did on any other app. Ships quick
A lot more crappy hits now compared to…
A lot more crappy hits now compared to previously
Intuitive platform and great experience
I’ve been using Courtyard for some time and I’m very satisfied. The platform works smoothly and feels intuitive, customer support is responsive and helpful, and the collection of collectibles keeps growing with a great variety of packs.
The only improvement needed is more transparency in the process of submitting and shipping collectibles, especially better tracking/status updates. Apart from that, everything works well. I would definitely recommend it.
Pokemon cards are better than money
Pokemon cards are better than money. Frankly gambling on Courtyard saved me from bagholding a ridiculous sum of cryptocurrency that has done nothing but go down and get stolen by North Korean hackers for years. CY's buyback offers and the instant liquidity makes the process quick and relatively friction free because I have spent many months in real life trying to sell valuable but obscure cards and it's quite exhausting when you don't have unlimited capital to work with. The only things I wish the platform offered differently are some kind of duplicate/repetition prevention mechanism on pulls and a more comprehensive way to see recently pulled cards because I'd like to be able to utilize the marketplace more frequently to offer on cards I want and vice versa for selling. It's a little tough to find what you're looking for on an active account or know when it's been pulled currently. Customer service has been very good including resolving a couple complex issues and I've redeemed hundreds of cards over the last 2 years with no outstanding complaints. Courtyard gets an emphatic 4.5/5 from me.
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