Courtyard.io Reviews 392

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 311 reviews, reviewers had a great experience with this company. Customers are really happy with the products, often pulling valuable cards and appreciating the variety and transparency of odds offered. Many people also highlight the positive user experience, finding the platform easy to navigate, visually appealing, and stable. However, some customers were not happy with the customer service, mentioning slow responses or unresolved issues. A few people also felt that the website had glitches or unintuitive flows, and some expressed concerns about pricing, particularly regarding high shipping costs and transaction fees.

What people talk about most

Product

Clients share positive opinions on product, with many praising the high-quality cards, transparent odds, and... See more

User experience

People report positive experiences with the user experience, often praising the intuitive and... See more

Customer service

Reviewers highlight ambiguous aspects of customer service. Many customers praise the support received,... See more

Website

Users describe ambiguous interactions with the website. Many praise its ease of use, clean layout, and... See more

Price

Consumers find price to be ambiguous, with some reviewers praising accurate pricing, good value, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I've been using courtyard for quite awhile now and my overall experience has been way better than other platforms selling repacks. I've pulled my best cards on courtyard, they charge less than the oth... See more

Rated 4 out of 5 stars

Shipping + packing quality is legit. Have had damaged slabs from other competitors. These guys take care of your cards. Website and app are okay but week-long lasting bugs and slow customer service ki... See more

Rated 4 out of 5 stars

I really really like the platform. My only qualm is the drop rates. When I first started it felt like the odds were actually a bit more reasonable with house edge being obviously high, but now it feel... See more

Rated 4 out of 5 stars

You are constantly evolving and making important updates to make it more transparent while introducing new products and price points to appeal to every level of collector. My best pull was a Kareem rc... See more


Company details

  1. Collectibles Shop
  2. Online marketplace

Written by the company

Courtyard.io a marketplace built for discovery. From graded sports and Pokémon cards, to comics, watches, and more, buy and sell with 0% marketplace fees and experience the thrill of opening mystery packs that you can sell back with an instant buyback offer. Vaulted storage and insurance come free, so you can buy, sell, and manage your collection on the go. Ship to your home anytime, list in the marketplace, or sell instantly. It’s the thrill of collecting with none of the hassle.


Contact info

4.0

Great

TrustScore 4 out of 5

392 reviews

5-star
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1-star

Replied to 38% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

The layout is very clean

The layout is very clean. I really appreciate how easy it is to navigate. I like doing the daily spins for points. I also like the draws they do for slabs by using the points. I would truly appreciate a promo voucher if the right person sees this 🤣. I love courtyard and try to send referral links when I can.

27 April 2026
Rated 4 out of 5 stars

You can definitely get a high value…

You can definitely get a high value item for way less than it's worth. And selling back to Courtyard is very easy and convenient. When I sent my slabs home they were shipped and received within one day which is awesome.

20 April 2026
Rated 5 out of 5 stars

Great Pulls

My best pull has been a 1999 1st Es Kabutops holo and a Jp 151 Pikachu AR. Great platform, so awesome for building your slab collection.

25 April 2026
Rated 4 out of 5 stars

Easy to use platform and good customer…

Easy to use and legitimate platform with good customer service. Only knock is sometimes the pool for a tier gets low and they don’t inform you. You end up seeing the same lower value card get repulled in a short amount of time and that feels bad.

27 April 2026
Rated 3 out of 5 stars

Most everything on courtyard is really…

Most everything on courtyard is really good. The pull rates are fair and I have gotten so.e really good pulls. Only thi g that sucks about it is the point system. Its not even remotely fair at all. It cost so much points for a pack but u get a tiny amount of points per pack you buy. Its just completely unfair to get 30 points for a 25 dollar pack then charge 5000 for a free one. That's just not right.

28 April 2026
Rated 4 out of 5 stars

Overall one of the better platforms for…

Overall one of the better platforms for repacked slab experience. FMV sometimes isn't as up to date to card ladder. the percentage rates fluctuate a decent amount on the $2500 pokemon pack, which i understand is from different inventory but i think being a bit more consistent there would be optimal. i know markets fluctate on cards so its hard.. overall having the marketplace and showing most recent pulls is a plus compared to competitors. customer service responds prompt, is helpful and is responsive after work hours which is nice and impressive.

27 April 2026
Rated 3 out of 5 stars

It is great and for the most part…

It is great and for the most part really has levelled up my collection how ever there are downsides to it that aren’t as favourable.
1. The fees there’s almost a fee everytime you click it makes it even harder being an overseas collector
2. The discount codes and coupons never work for me I’ve had 3 guaranteed codes that did nothing and the rest tell me they are invalid
3. The help takes for ever and never really solves anything no one is going out of the way to help me resolve the just click and paste answers
4. For the most part I feel like the odds are really unevenly stacked now and I haven’t been seen
Otherwise pretty good

28 April 2026
Rated 2 out of 5 stars

Courtyard used to be top tier

Courtyard used to be top tier. Lately it is impossible to hit anything more than a few bucks the pack price. The system is super glitchy and has giving me a 404 error when trying to log in. Half the time now when I go to buy a pack the system freezes and money money gets stuck in limbo for 7-10 days. I used to love courtyard now it is more frustrating than fun.

25 April 2026
Rated 4 out of 5 stars

Shipping + packing quality is legit

Shipping + packing quality is legit. Have had damaged slabs from other competitors. These guys take care of your cards. Website and app are okay but week-long lasting bugs and slow customer service kinda suck.

20 April 2026
Rated 5 out of 5 stars

A Great Experience for a Returning Collector

Coming close to my anniversary with them, my experience with Courtyard has been great. As someone who has recently returned to the collection scene, many old cards are usually out of reach either due to scarcity or immensely priced. With Courtyard, I was given the chance to pull these cards through the various packs they offer as well as their marketplace. While my best pull with them is a Magikarp Poncho Pikachu, my favorite has been to pull various cards, both old and new, of my family's and friend's favorite pokemon lines, allowing me to help them grow their collection as well. Granted, a majority of pulls aren't as successful, but in the end, being able to have a chance to get them was appealing enough to me.

Combined this with their friendly and prompt customer service, their comparative pricing for withdrawals and a rather fast delivery of redeemed cards, I'm glad that, of the now many websites also offering this kind of service, I went with Courtyard first, and will probably continue to pull from the site in the future.

27 April 2026

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