CoverBuilder Reviews 230

TrustScore 4.5 out of 5

4.6

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See what reviewers are saying

Rated 4 out of 5 stars

Coach house insurance is hard to come by especially if insuring joining garages, easy to set up fully online, price reasonable compared to other specialist insurers. Why only 4 stars, as the real t... See more

Company replied

Rated 5 out of 5 stars

I found purchasing buildings and contents insurance. Through cover builder simple really straight forward and there's the added bonus of the live chat team if you have any questions happy days keep... See more

Company replied

Rated 5 out of 5 stars

Was a little weary having never heard of coverbuilder before and wondered if they may have been a phantom. Found them on topcashback so came to the conclusion they were real. Everything seemed to go... See more

Company replied

Rated 5 out of 5 stars

I was able to get reasonably priced buildings and contents insurance even though I teach from home and my home has a flat roof - these 2 things exclude me from many insurers. All easily organised on... See more

Company replied

Company details

  1. Insurance agency

Information provided by various external sources

CoverBuilder is one of the UK's leading providers of specialist home insurance, covering the growing number of people out there who have issues finding cover or who are being charged extortionate prices. We work with major UK insurers to provide a choice of policies to our customers. Think of us as a form of comparison website where we negotiate deals and offer you a policy to match your needs.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

230 reviews

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Rated 5 out of 5 stars

Was a little weary having never heard…

Was a little weary having never heard of coverbuilder before and wondered if they may have been a phantom. Found them on topcashback so came to the conclusion they were real. Everything seemed to go ok and documents received which seemed all in order.
I guess until you need to claim for some reason you will never know, but then they're probably no different to any other insurers.
I can't find any fault with them so far.

3 May 2018
Unprompted review
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Reply from CoverBuilder

Hi Brian, thank you for taking the time to leave your feedback. We're pleased to hear that you received your documents without issue and are happy with your policy so far.

Kind regards,

CoverBuilder

Rated 5 out of 5 stars

Excellant price

Excellant price, easy to use website, efficient paperwork sent through.

2 May 2018
Unprompted review
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Reply from CoverBuilder

Thanks for your lovely review Sarah, it's always great to hear that customers are happy with our website and service.

Best regards,

CoverBuilder

Rated 5 out of 5 stars

Coach House Insurance

For the owners that have a Coach House,this site is ideal,no fuss or confusion,direct to a policy you require.

1 May 2018
Unprompted review
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Reply from CoverBuilder

Hi Michael, thanks for your 5-star review. We're pleased to hear that we were able to offer you the cover you needed for your Coach House.

Kind regards,

CoverBuilder

Rated 5 out of 5 stars

Buildings Insurance only..

I urgently needed buildings insurance for my home which is currently unoccupied whilst it is on the market.

I was able to obtain several quotes and set it up online without any problems.

30 April 2018
Unprompted review
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Reply from CoverBuilder

Hi Karen, thanks for your 5-star review. We're glad you were able to set your policy up quickly and without any problems.

Kind regards,

CoverBuilder

Rated 5 out of 5 stars

Very straight forward to complete the…

Very straight forward to complete the quote. The price was also extremely competitive. Best case I never have cause to make a claim but hopefully the claims procedure is as good as the quote process.

29 April 2018
Unprompted review
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Reply from CoverBuilder

Hello Benjamin, thank you for your brilliant review. It's always great to hear that customers are happy with the price of their policy.

Best regards,

CoverBuilder

Rated 3 out of 5 stars

cheap cover

cheap cover but the value of insurance is the service when you make a claim. Not having made a claim all I can say is the price is low.

27 April 2018
Unprompted review
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Reply from CoverBuilder

Hi Judith, thank you for taking the time to leave a review. We're glad that you were pleased with the price of your policy and hope you will be just as pleased with our service should you ever need to make a claim.

Best regards,

CoverBuilder

Rated 2 out of 5 stars

Avoid, waste of time and money.

Requested a quote online, they were not able to give me one. Followed up with query about my quote and never heard back from them. If they cannot be bothered to get the business in the first place it just makes you wonder how bad that will be when it comes to claiming anything.

26 April 2018
Unprompted review
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Reply from CoverBuilder

Hello Peter, thank you for taking the time to leave feedback. We have looked into what has happened as there has clearly been a mix-up. We are aware that a member of our customer services team has contacted you to make sure you are satisfied you have the information you needed. Every customer is equally valued by us and we’ll use your feedback to prevent this mix-up occurring again.

Best regards,

CoverBuilder

Rated 4 out of 5 stars

Needed Executor buildings insurance

Needed Executor buildings insurance. Got a good price which I can cancel at any point and only pay up until the cancellation day. Just what I wanted.

26 April 2018
Unprompted review
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Reply from CoverBuilder

Hello Simon, thank you for taking the time to leave a review. We're glad that we were able to offer you a policy that was just what you wanted.

Kind regards,

CoverBuilder

Rated 5 out of 5 stars

Easy to buy online at a reasonable price

Easy to buy online at a reasonable price.

Recently had to cancel my policy and the service I received when I called them was first class.

24 April 2018
Unprompted review
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Reply from CoverBuilder

Thank you for your 5-star review David, we're pleased to hear that you found it easy to buy your insurance online.

Best regards,

CoverBuilder

Rated 3 out of 5 stars

I've only just taken out this…

I've only just taken out this insurance, so I can't honestly say

15 April 2018
Unprompted review
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Reply from CoverBuilder

Hi Jennifer and welcome to CoverBuilder! Thanks for leaving your feedback, we're just a call away should you ever need us.

Best regards,

CoverBuilder

Rated 5 out of 5 stars

So far so good

So far so good. Today received documents via post.

12 April 2018
Unprompted review
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Reply from CoverBuilder

Hi Andrzej, thanks for your 5-star review. We're happy to hear that you are pleased with your policy so far and that your documents arrived safely.

Kind regards,

CoverBuilder

Rated 5 out of 5 stars

Good to find easy-to-buy insurance…

Good to find easy-to-buy insurance online.

12 April 2018
Unprompted review
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Reply from CoverBuilder

Hello Alice, we're glad to hear that you found it easy to buy insurance online. Thank you for taking the time to leave us a review.

Kind regards,

CoverBuilder

Rated 5 out of 5 stars

Quick and easy process.

12 April 2018
Unprompted review
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Reply from CoverBuilder

Hi John, thanks for your 5-star review, it's great to hear that you found the process quick and easy!

Best regards,

CoverBuilder

Rated 5 out of 5 stars

STRAIGHT FORWARD

straight forward and quick and very competitive quote

12 April 2018
Unprompted review
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Reply from CoverBuilder

Hi Lorraine, thank you for your review, we're glad to hear that we offered you a competitive policy.

Best regards,

CoverBuilder

Rated 5 out of 5 stars

Great service well done

Help me with the form filling very easy and very helpful

12 April 2018
Unprompted review
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Reply from CoverBuilder

Thank you for taking the time to leave your review, it's always great to hear that customers have been happy with our service.

Best regards,

CoverBuilder

Rated 5 out of 5 stars

Quick

Quick, clear and easy to set up, and competitively priced compared to other quoting companies.

11 April 2018
Unprompted review
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Reply from CoverBuilder

Hello David, thank you for your 5-star review, we're pleased to hear that we were able to offer you a competitive price.

Kind regards,

CoverBuilder

Rated 5 out of 5 stars

Difficult to find an insurance company…

Difficult to find an insurance company that would insurance my property as I run a business from home. Very pleased with the Building and Contents insurance cover I received from CoverBuilder as they catered for my needs.

11 April 2018
Unprompted review
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Reply from CoverBuilder

Thank you for taking the time to leave your great review. We're glad we were able to provide a suitable policy for your needs.

Best regards,

CoverBuilder

Rated 5 out of 5 stars

Does What It Says On the Tin

Straightforward to complete online. Very reassuring to be able to chat online if you have specific questions.

I hadn’t heard of this insurance company before, but I’m delighted with the flexibility included within their unoccupied premises policy and with the fair pricing offered.

Would certainly recommend.

10 April 2018
Unprompted review
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Reply from CoverBuilder

Thanks for your 5-star review Lillian. We're really pleased that you are so happy with your unoccupied property policy. It's always great to hear that customers would recommend us.

Kind regards,

CoverBuilder

Rated 5 out of 5 stars

Customer friendly service

Very easy process to arrange cover. Would definitely use this company again.

10 April 2018
Unprompted review
CoverBuilder logo

Reply from CoverBuilder

Hello Irene, thank you for your wonderful review. It's great to hear that you would use us again!

Best regards,

CoverBuilder

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