Covercraft Europe Reviews 

5
TrustScore 2.5 out of 5

2.7

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2.7

Poor

TrustScore 2.5 out of 5

5 reviews

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2.7

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(5)

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Rated 1 out of 5 stars

I made the mistake of buying a very…

I made the mistake of buying a very expensive “Covercraft Noah” hood. As soon as I used it, I found that it was made of a material that had nothing to do with what Covercraft described, that is, that it was durable, and that it was supposedly for outdoor use.
Within a month of covering my car with this cover, the neighborhood cats were sharpening their fingernails on it, causing it to be filled with abrasions and tears, until it became a rag.
It lost all protection from the rain and dust and after five months, I threw it in the trash as it was now completely damaged, useless and unable to fulfill its mission as a car cover.
Think, that with minimal effort, in the places that had been scratched by the cats, one could tear it like paper by hand !!!!
Unfortunately, Covercraft sold me an item that was unacceptable, and for no reason so expensive.
I sent a text message to the manufacturer (USA COVERCRAFT), recounting my bad experience, along with detailed 28 photos, and even suggested that I return the unacceptable and damaged hood, which was under Warranty, and send me a "Weathershield", believing that it will be more durable and reliable, paying the difference in money between the two covers.
Almost four (4) years have passed (!!!!!) and so far I have not received any answer !!!!!
Complete indifference !!!
Fortunately, of course, because as I recently read in reviews of "Weathershield", it is hard inside, with a risk of damage to the car varnish.
In any case, what matters is that the money I gave for a very expensive hood ended up in the trash and no one from the manufacturer was interested in it, nor did they take their responsibilities, nor did they compensate me, nor did they even communicate with me. They did not even respond to the three consecutive messages I sent them.

17 August 2021
Unprompted review
Rated 1 out of 5 stars

This has to be the worse customer…

This has to be the worse customer service ever. There is supposedly only "one person" that can take orders or solve a query. This person does not respond to emails or phone calls. It is amazing that the business is still going as I have been trying so hard to place and order with them with no luck. They clearly don't need the business and I would not waste your time with them!!

23 September 2020
Unprompted review
Rated 1 out of 5 stars

RIPPED OFF / Never got any feedback or my product by Covercraft Europe!!!

Unfortunately I need to rate this company as very bad. I have ordered more than a month ago a cover for my oldtimer (all paid), after I have send them a question and they once responded kindly... that was the end of the story. Since then, never again and no product! I have claimed my 360 pounds at my CC provider and I hope to get my money back.

WARNING! DONT ORDER ANYTHING HERE! GO ON AMAZON!

31 May 2018
Unprompted review
Rated 5 out of 5 stars

Expensive car cover just doesn't work

Recently purchased a custom made car cover from Covercraft Europe in their Noah material. It cost £330 and is advertised as outdoor use and waterproof and as having the ability to keep the vehicle dry. First time I used it and it rains. The vehicle is soaking wet to the point I may have not bothered putting the cover on.

Update:

A replacement cover was provided by covercraft and this one does the job just as intended. Very happy with it. Must have been a fault in the material or something on the original one for it to have behaved the way it did.

Will happily purchase again.

25 September 2016
Unprompted review

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