Covercraft Industries Reviews 

182
•
TrustScore 2 out of 5

1.8

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Review summary

Created with AI, based on recent reviews

Looking at 93 reviews, most reviewers were unhappy with their experience overall. Customers frequently stated they received incorrect items or wrong sizes that simply did not fit their vehicles properly, leaving them with unusable goods. People also struggled with extremely slow response times, unhelpful support staff, and strict return policies that made getting refunds nearly impossible. Some reviewers were satisfied with the high quality and exact fit of specific custom items they successfully purchased for their vehicles. Others appreciated it when dedicated support representatives went above and beyond to successfully resolve their delivery and product fit concerns. A few consumers also noted that certain car covers provided decent protection despite minor design flaws.

What people talk about most

Customer service

Users describe negative interactions with customer service, reporting that representatives are unhelpful,... See more

Quality

Clients share negative opinions on quality, frequently reporting flimsy materials, unraveling seams, and a... See more

Response time

Reviewers highlight negative aspects of response time, noting that consumers frequently experience long... See more

Reviews shaping this summary

Rated 2 out of 5 stars

2 stars - in stead on just 1 - ONLY because Covercraft acquired another company - which REALLY builds a well secured cover. BUT: After trying multiple times to get detailed info over the via phone... See more

Rated 2 out of 5 stars

I have a ford ranger and ordered all seat covers. It didn’t come with the center console cover. And, back seat cover is horrible. It has an opening for drop down cup holder that is way too big. I have... See more

Rated 2 out of 5 stars

WARNING....Be exactly sure that your selection fits your vehicle ...there are many options related to your vehicle. if you recieve the product there are no returns...

Rated 1 out of 5 stars

The Covercraft website had an incorrect description. When I ordered the product, I received the wrong item and it didn't fit my vehicle. I sent screen shots to the company and they offered to have M... See more


Company details


Contact info

  • Enterprise Boulevard 100, 73075, Pauls Valley, United States

  • covercraft.com

1.8

Poor

TrustScore 2 out of 5

182 reviews

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1-star

Asks customers to review

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Replied to 4% of negative reviews

Typically replies within 1 week

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1.8

All reviews

(182)

92 reviews in the last 12 months

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Rated 5 out of 5 stars

An investment in vehicle protection.

I recently purchased one of the American Flag series sunshades for my C6 Corvette. The price was on the higher end, but I have used these shades over the years and easily get 5+ years of use out of them, so I consider it an investment. The appearance was very nice with the white outside material with the American Flag printed on the driver's side. Good reflection and even matches the Arctic White paint of the car. The fit was great. A little snug at first, but I know they loosen up a little with use letting the hinges between the panels compress to allow easier installation and removal.

6 April 2026
Unprompted review
Rated 1 out of 5 stars

Beware

Beware! My seat covers didn’t fit and I’ve been waiting over a week to get customer service. Once I send back they claim another 14 days to inspect the defective product they sent me. What a racket!!!

16 March 2026
Unprompted review
Rated 1 out of 5 stars

Terrible quality, very cheaply made.

I tried to order one kind of cover that came as a set. I was suggested to try another type because it was out of stock.
So I ordered it thinking it was a set of two.
Well this seat cover seems to be cheaply made and very tackie looking. I want to return it. They want me to pay for return shipping and a restocking fee.
This is ridiculous, if it was quality made. I could see the return fee.
Don't buy from them. You'll be doing yourself a favor.

21 March 2026
Unprompted review
Rated 1 out of 5 stars

They screwed up my order and won’t take it back

I ordered genuine leather, perforated covers for my heated and cooled seats, and what I got was solid covers. My configuration was 2 bucket seats and a console and what I got was for three seats in the front. I tried to return them and they said it was non-returnable, even though they screwed up the order. Stay away from this company unless you want to donate almost $500 for the wrong order.

10 February 2026
Unprompted review
Rated 1 out of 5 stars

Ill-fitting and of very poor quality

Ill-fitting and of very poor quality. The seat back for the rear seats would not fully velcro, and the premade holes for the buttons would not line up. The front seatback renders the side airbag non-functional, and none of the holes line up. Also, pay close attention to the fine print, as neither the front nor the back cover is returnable.

14 February 2026
Unprompted review
Rated 5 out of 5 stars

Custom Floor Mats were exactly what I needed.

I was not sure if Covercraft mats would work well for my car but gave them a try anyway. The mats were custom fit to my 2003 Lincoln Town Car, complete with the anti-slip hole in the driver's mat. The color was just what I needed and the mats look great. They are much higher quality than generic store products. Thank you!

12 February 2026
Unprompted review
Rated 1 out of 5 stars

Bad Company Stat away

Not a good product. Material will just fade, flake and disintegrate in the sun. Not good material, in fact the worst possible kind for sun resistance,lol. Buy another kind or just go have the sew shop local, make one. Shipping is a rip off too. Dont pay extra took almost 2 weeks!!! Stay away!

9 February 2026
Unprompted review
Rated 1 out of 5 stars

They are the biggest rip off

They are the biggest rip off. Customer service yeah right they don’t know how to handle customers their product sucks. I do not recommend any portion any product at the have. Because they won’t honor the product, they back their product. No wonder they only have a 2.1 rating ever since they were bought out or changed hands or whatever you wanna call it there’s customer service has gone downhill

21 January 2026
Unprompted review
Rated 1 out of 5 stars

Buyer beware customer service is…

Buyer beware customer service is terrible !!! I order a bra for my 2025 Honda accord , I got it and didn't fit the car .They sent one 2023-2024 . Gina said no return no refund / The web page was down had to go the old fashioned way and make a telephone call spoke to Joseph. I recommend no one purchasing anything !!!!!

14 January 2026
Unprompted review
Rated 2 out of 5 stars

2 stars

2 stars - in stead on just 1 - ONLY because Covercraft acquired another company - which REALLY builds a well secured cover.
BUT: After trying multiple times to get detailed info over the via phone & email for a pickup cover? WOW - ridiculous! Labeling covers as "custom" to avoid returns? Understandably if covers are for single cab pickups vs double? or 1½ cab? That'd be custom. But having NO detail as to what they sell? Yea, it's obvious they sell one cab size only. But which cab?!? So you email or call. Then? Crickets.
Thus? What would be a 5 star, goes to 2 stars only. Barely

5 January 2026
Unprompted review
Rated 5 out of 5 stars

AWESOME AWESOME AND AWESOME!!

AWESOME AWESOME AND AWESOME!!! Everyone there made the effort to make our Christmas happy!! God bless them. And going forward?? Cover craft is the only car cover company for us!!! And we
Have 5 cars!!

17 December 2025
Rated 2 out of 5 stars

Not good custom fit

I have a ford ranger and ordered all seat covers. It didn’t come with the center console cover. And, back seat cover is horrible. It has an opening for drop down cup holder that is way too big. I have a dog which will now have access to my leather seats underneath. Overall, I would not purchase again as I didn’t like the fit especially for the high price.

20 December 2025
Unprompted review
Rated 2 out of 5 stars

SERVICE

WARNING....Be exactly sure that your selection fits your vehicle ...there are many options related to your vehicle. if you recieve the product there are no returns...

15 December 2025
Unprompted review

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