The products from covermaster are always good. I was frustrated with the response it took for the rep to send me a quote to submit to purchasing, the lack of response for receiving the purchase order,... See more
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We just purchased our second Covermaster cover for our gym floor. They hold up very well and reliably protect the floor. The roller that they sell to accompany the mat makes simple work of putting t... See more
Company replied
Their representative was very helpful. They provided timely information on when we should be receiving the merchandise. The also worked to provide the items within our time constraints. Pertaining... See more
Company replied
Randy Cooray has been amazing. Outstanding customer service, patient, and always willing to talk-through/assist when needed. He has gone above and beyond to ensure that we are getting the right produc... See more
Company replied
Company details
Written by the company
Covermaster is proud to provide sport surface covers for clients from all around the world. Our global client base serves as a testament to the high levels of service and product quality that we provide to our customers. While other companies offer sport surface covers as a sideline business, these covers are our specialty.
Written by the company
Contact info
3909 Witmer Rd., 14305, Niagara Falls, United States
- 800-387-5808
- info@covermaster.com
- covermaster.com
4.1
Great
389 reviews
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Doesn't stick good enough
Doesn't stick good enough, but something too sticky is hard to get off the mats. Difficult balance to strike.
12 October 2019
Unprompted review
It was a pleasure working with…
It was a pleasure working with Covermaster...quick & efficient.
11 October 2019
Unprompted review
Reply from Covermaster
Hi Mike! It is so nice to hear that you had such a great experience working with our Covermaster team! Thank you for your review and we are excited to work with you again!
Recommended
From the shipping time to the quality of the product is excellent.
11 October 2019
Unprompted review
Reply from Covermaster
Hi! We are so happy that you are so pleased with the quality of your Covermaster product! We pride ourselves on providing nothing but the best protection for all your sports facility needs! Thank you so much for taking the time to write a review and we look forward to working with you again in the future!
Looks Great!
Looks Great!
Salesman Gerry was awesome!
Measuring guidelines were easy to work with!
Easy to put on!
Delivered on time....up for the first match!
24 September 2019
Unprompted review
Reply from Covermaster
Hi Paula! We are so glad that you are so happy with your entire Covermaster experience! Thank you for taking the time to review your new seat covers and we are excited to work with you again! Good luck this season!
order arrived on time and the product…
order arrived on time and the product is as advertised, Looks great on our floor
24 September 2019
Unprompted review
Reply from Covermaster
Hi Keith! We are delighted that you are pleased with the timing and look of your gym floor cover! Thank you so much for your review and please let us know how we can improve to get five stars! We look forward to continuing to do business with you!
Gerry Hackett is always helpful and…
Gerry Hackett is always helpful and quick to respond.
16 September 2019
Unprompted review
Reply from Covermaster
Hi Laura! We are so happy that you are so satisfied with your service; we at Covermaster pride ourselves on providing the highest quality customer service every time! Thank you so much for taking the time to write a review and we are excited to do business with you again in the future!
A repeat customer
A repeat customer. Good reliable product at the best prices.
30 August 2019
Unprompted review
Reply from Covermaster
Hi Brian! We are so glad that you are so pleased with your products! Thank you so much for your review and please let us know how we can improve to get five stars! We look forward to continuing to do business with you!
Great Sales Experience
Our sales representative was outstanding. The only thing that would have been more helpful is if, upon arrival, instructions were given on how to assemble the storage unit and properly load the tarps we ordered on to the unit. Other than that, we had the optimal experience with Covermaster.
23 August 2019
Unprompted review
Reply from Covermaster
Hi Tiffanie! Thank you so much for your review! We are delighted that you are so satisfied with your service! If you have any questions about assembly, please feel free to contact your sales rep and they will gladly help you get your system set up. We look forward to working with you again in the future!
Great service and delivery on time
Great service and delivery on time . Also onsite visit ...
23 August 2019
Unprompted review
Reply from Covermaster
Hi Warren! We are so happy that your windscreens arrived on time and that you are pleased with your service and onsite visit! We at Covermaster would like to thank you for taking the time to write a review and are excited to work with you again!
Great products and great service
22 August 2019
Unprompted review
Reply from Covermaster
Hi Steve! We at Covermaster are so glad that you are pleased with your product and service! We greatly appreciate your review and look forward to working with you in the future!
Great product & great service!
19 August 2019
Unprompted review
Reply from Covermaster
Hi Jean! Thank you so much for taking the time to write a review! We are so happy that you are satisfied with your service and your Covermaster product and are excited to work with you again!
Great job on all accounts.
15 August 2019
Unprompted review
Reply from Covermaster
Hi Scott! We are delighted that you had such a great Covermaster experience! Your review is highly appreciated and we look forward to working with you again in the future!
Sales people are very responsive and…
Sales people are very responsive and very good to work with. Order arrived when I was told I would get in . order was complete and packaged well. Have done business in the past and will do again
1 August 2019
Unprompted review
Reply from Covermaster
Hi! Thank you so much for your review! We are so glad that you are satisfied with your service and product delivery! We are excited to continue working with you well into the future!
Tarp great - delivery not professional
Covermaster was great, but the delivery service was not timely and difficult to navigate by phone. The delivery was scheduled several different days and did not come. I had to take three days off work to be there to receive delivery.
19 July 2019
Unprompted review
DEALING WITH THEM IS LIKE A FAMILY
DEALING WITH THEM IS LIKE A FAMILY. FANTASTIC
17 July 2019
Unprompted review
Reply from Covermaster
Hi Jacques! Thank you for your review! We are so happy that you are so satisfied with your service and look forward to working with you again in the future!
great service and leadtime
7 July 2019
Unprompted review
Reply from Covermaster
Hi! We are so glad that you received your product in a timely manner and are satisfied with your service! Thank you so much for your review and we are excited to work with you again in the future!
Fast and friendly service.
5 July 2019
Unprompted review
Reply from Covermaster
Hi Robert! Thank you for your review! We are so happy that you are satisfied with your service and look forward to working with you again!
Excellent Company and Product
Excellent Company and Product. We love our floor cover for our new gym at our new School Site in Modesto, CA. Thomas Bell, Regional Rep, is great to work with. Thank you for all your help. Pleasure to do business with you and this company. Highly Recommend. Look forward to working with you in the future.
26 June 2019
Unprompted review
Reply from Covermaster
Hi Karen! We are so glad that Thomas was able to help you pick a floor cover that meets your needs! Thank you so much for your review and we are excited to work with you again!
Had to pay for defective parts when got…
Poor experience with warranty had to spend several hundred dollars to replace all clips that were cracked covers were used in normal conditions all clips broke within a year and a half of operation had to replace all online warranty says 20 year warranty Winship new parts they were different than original knowing this maybe they made changes to their design and we were the one stuck with the poor design and having to pay for all new clips not a good experience
21 June 2019
Unprompted review
Reply from Covermaster
Hi Jared! We are sorry to hear about your experience with the clips, but hope that the discount solution we came to was able to turn your experience around. Thank you for taking the time to write a review and we hope to work with you again!
Larry was great to deal with.
19 June 2019
Unprompted review
Reply from Covermaster
Hi! Thank you so much for your review! We are so happy Larry was able to make your experience a positive one! Please let us know what we can do to get five stars and we look forward to working with you again in the future!
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