Covers33 Reviews 

231
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 52 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the exceptionally fast delivery and dependable service, mentioning that their orders almost always arrive safely the very next day. Many buyers appreciate the smooth and straightforward ordering process, noting that the team is always prompt and helpful. People frequently praise the outstanding product quality and competitive prices, considering these items to be the best available on the market. Consumers also enjoy the secure packaging that always keeps everything in pristine condition during transit. Reviewers emphasize that shopping here is always a great pleasure because everything is handled efficiently.

What people talk about most

Delivery service

Users describe positive interactions with delivery service, frequently praising next-day arrivals and... See more

Product

Clients share positive opinions on product, frequently highlighting the excellent quality and fast delivery... See more

Service

Customers reported high satisfaction regarding the service, frequently highlighting fast delivery and great... See more

Quality

Consumers find quality to be a great satisfaction, frequently praising the excellent products and fast... See more

Order

People report positive experiences with order, highlighting prompt attention and fast delivery times.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very pleased - placed order for LP mailing sleeves late afternoon and received them the next day in time to post out records to my customers- also bought some 12” PVC record sleeves at the same time... See more

Rated 5 out of 5 stars

I've been using Covers 33 for many years and they have never let me down. Ordering is very easy and delivery was swift with no problems at all. They make excellent record and CD protectors and come hi... See more

Rated 5 out of 5 stars

Everything you need to ensure your collection is kept in excellent condition. I especially love the reproduction 7" sleeves. Prices are very competitive and delivery is always very quick and in safe... See more

Rated 5 out of 5 stars

Fast, accurate and reliable service. Great products delivered fast in strong packaging. All good.


Company details

  1. #12 of 27 best companies in Record Shop

Written by the company

The one stop shop for all your vinyl accessories. The place to be for all your vinyl needs. We supply record sleeves, storage boxes, mailing products, cleaning accessories, CD & DVD cases and much more.


Contact info

4.8

Excellent

TrustScore 5 out of 5

231 reviews

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4.8

All reviews

(231)

52 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Repro sleeves fine but the 500 plastic…

Repro sleeves fine but the 500 plastic sleeves were a lot smaller than normal and its a struggle to squeeze the 7 inch records into them, very annoying especially as there are 500 of them

4 October 2023
Covers33 logo

Reply from Covers33

Hi Andrew,

I am very sorry you had trouble with the polythene sleeves. They shouldn't be too small, it must be an error during manufacturing. Can we rectify this for you? Please email us at covers33@covers33.co.uk and we will try and sort this out. Apologies again for any inconvenience.

Kind Regards,

James

Rated 4 out of 5 stars

Postal charges

Charged £60 for carriage for a UK delivery. Computer error? Appeared to be reactive rather than proactive about refunding the charge.
Quality of goods excellent.

26 October 2023
Covers33 logo

Reply from Covers33

Hi Phil,

We refunded you literally the morning after you ordered. The reason the website automatically charged this shipping rate was because the country entered was not 'United Kingdom'. We apologised for the erroneous charge and refunded within 24 hours of you placing your order. Please would you re-consider your rating? We have been in business almost 40 years and certainly would hate for anyone to think we would try to rip them off in anyway.

Kind Regards,

James

Rated 5 out of 5 stars

Very impressed with covers 33

Very good quality items I ordered, also had one of my orders wrong vinyl case sent to me but had no problem getting correct case sent plus wrong one picked up at same time , very impressed with covers 33 .

26 October 2023

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