Cover Your Wall Reviews 

738
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 54 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently commend the fast and efficient delivery, with many items arriving quickly and well-packaged. People are consistently pleased with the high quality products, including durable wallpaper and strong adhesives, often noting the wide selection. Reviewers also highlight the excellent value, finding prices very reasonable and competitive, alongside a professional and helpful overall service experience. However, some people mentioned occasional issues with delivery, such as samples not arriving or orders being delayed. In a few instances, customers reported couriers lost parts of their shipment, though the company often rectified these situations.

What people talk about most

Delivery service

People report positive experiences with delivery service, frequently praising the quick and fast delivery... See more

Product

Clients share positive opinions on product, highlighting the excellent choice and pricing for wall coverings,... See more

Service

Users describe positive interactions with service, consistently praising the companies they dealt with as... See more

Quality

Customers consistently note positive experiences with quality, praising the ease of application and the... See more

Price

Consumers find price to be positive, with many reviewers highlighting the excellent and competitive pricing... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered online from Ireland. Items coming from U.K. so small customs charge. Despite this and a postage charge, pricing very reasonable compared to purchasing here in Ireland! My order was delivered... See more

Company replied

Rated 5 out of 5 stars

I was able to make a repeat purchase with ease. The items were sent together and faster than expected which was brilliant, resulting in them arriving 2 days later. I will continue to buy from this c... See more

Company replied

Rated 5 out of 5 stars

The shipment came in two parts because of the awkwardness of the sizes, the courier lost the second part, Cover Your Wall shipped second part again immediately (naturally the first second part turned... See more

Company replied

Rated 5 out of 5 stars

I recently ordered 2 rolls of thermal liner and a 10kg tub of adhesive from Cover Your Wall. Placing my ordered was easy and efficient. The site provided plenty of information to guide my purchase... See more

Company replied


Company details

  1. #16 of 29 best companies in Wallpaper Shop
  2. #122 of 209 best companies in Decoration and Interior Design Store
  3. #157 of 245 best companies in Home improvement shop

Information provided by various external sources

We offer a great range of wallpapers, thermal insulation products, Fibreliners, Lining Papers and other wall covering accessories. If you find it cheaper elsewhere, we'll match the price! Free next-day delivery when you spend £100.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

738 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(738)

55 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick delivery

Quick delivery, competitive prices.

27 May 2025
Cover Your Wall logo

Reply from Cover Your Wall

Thank you for your fantastic review Catherine! I am pleased you were happy with the prices and the delivery time!

Rated 5 out of 5 stars

Great

Great , came when it said it would.
Quality as expected.
Good price.

27 May 2025
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Reply from Cover Your Wall

Thank you for your kind review Phil! I am pleased to hear you are happy with the product!

Rated 5 out of 5 stars

Excellent company to deal with

Excellent company to deal with . Great customer service. Wallpaper arrived very quickly. Will definitely be using this company again .

27 May 2025
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Reply from Cover Your Wall

Thank you for your kind review Michelle! We would be glad to have your business again in the future.

Best wishes,
Marie

Rated 1 out of 5 stars

Taken there eye off the ball regarding…

Taken there eye off the ball regarding deleted wallpapers,
Ordered paper a few days later told it was deleted
Not great

27 May 2025
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Reply from Cover Your Wall

Hi Lee,

Thank you for your review. Unfortunately the paper you ordered is a product that has to be ordered in specially from our suppliers. We were not notified that this paper was a discontinued paper until we placed the order for yourself. As soon as we were informed of this, which was 24 hours later, we contacted you immediately to offer an alternative paper or a full refund. Unfortunately, you did not respond to our contact attempts until 2 days later, which is perhaps why you feel there was a delay in contacting you. I do apologise that on this occasion we were unable to fulfil your order but I do hope you choose to shop with us in the future.

Best wishes,
Marie

Rated 5 out of 5 stars

Quick/good customer service

Quick customer service. I had to swap an order and did it over the telephone before shipping. Arrived within timeframe described. Packaging could be protected a bit more for wallpaper rolls, as drivers can be not as careful as warehouse and edges damage easily. No major damages suffered though

1 May 2025
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Reply from Cover Your Wall

Thank you for your kind review! We will take the comments on board regarding the packaging. As a company we try our best to ensure that products are protected sufficiently without using too much unnecessary packaging.

Rated 5 out of 5 stars

Lovely to be able to contact a company…

Lovely to be able to contact a company by phone nowadays. I haven't ordered yet but am pleased with the service I received so far!

1 May 2025
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Reply from Cover Your Wall

Thank you Mandy, for your kind review. We are always pleased to help on the phone wherever we can. We look forward to hopefully receiving your business in the near future!

Rated 5 out of 5 stars

Fast service and a high quality…

Fast service and a high quality product. Well definitely buy again.

26 April 2025
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Reply from Cover Your Wall

Thank you for the lovely review Trudy! We would be glad to have your business again in the future!

Rated 5 out of 5 stars

Website really easy to navigate and…

Website really easy to navigate and plenty of choice on there.

Ordering was nice and easy and the delivery came pretty quickly and I was kept up to date with the status of the order.

Definitely recommend.

24 April 2025
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Reply from Cover Your Wall

Thank you for your kind review Andrew! I'm glad to hear that you found our website easy to navigate and were happy with the updates you received along the way!

Rated 5 out of 5 stars

Good service

Good service, quick delivery and great value for money

25 March 2025
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Reply from Cover Your Wall

Thank you for your kind review Andrew! I'm glad you were happy with the service.

Rated 5 out of 5 stars

The service I received when ordering my…

The service I received when ordering my sample lining was excellent if needed gave me the opportunity to call them will be speaking to them when I’m ready to order thanks mr robinson

27 March 2025
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Reply from Cover Your Wall

Hello, Thank you for your kind review! I'm pleased to hear you were happy with your sample and the ordering process. We are here to help whenever you need!

Rated 5 out of 5 stars

Great price great delivery …

Great price great delivery very pleased with product I’m hoping the thermal lining will help my wall but whole purchasing experience was excellent

29 March 2025
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Reply from Cover Your Wall

Thank you for your kind review! I'm pleased to hear that you were happy with the product and the experience that you received!

Rated 5 out of 5 stars

Excellent

Grearvservice no fuss plus the delivery service was good .

27 March 2025
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Reply from Cover Your Wall

Hi Owen, Thank you so much for your kind review! I'm pleased to hear you were happy throughout!

Rated 5 out of 5 stars

Great price

Fast delivery and excellent price

28 January 2025
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Reply from Cover Your Wall

Thank you for your kind review!

Rated 5 out of 5 stars

My delivery didn't arrived for some…

My delivery didn't arrived for some days so I wrote back to you. It was a great response. My paper has arrived. Hurrah many thanks.

27 January 2025
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Reply from Cover Your Wall

Hi Claire,

Thank you for your kind review! I'm glad we managed to resolve the issue for you!

Best wishes,
Marie

Rated 5 out of 5 stars

Excellent service

Excellent service! Received the next day (Saturday). Lovely wallpaper.

26 January 2025
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Reply from Cover Your Wall

Thank you for your kind review! I'm glad you're happy with the wallpaper and the service!

Rated 3 out of 5 stars

Lack of communication didn't even know…

Lack of communication didn't even know you'd received order no tracking information , so just had to wait see if it arrived, always had some sort of information from ordering on line before apart from yourselves

26 January 2025
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Reply from Cover Your Wall

Hello,

Thank you for your review. I have just checked your order and can see that a confirmation email was sent upon placing your sample order. Unfortunately we are unable to provide tracking information for samples as they are all sent through standard Royal Mail.

We apologise if you feel that the communication wasn't enough.

Kind regards
Marie

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