Company needs to make it available to purchase underpadding separately.
Date of experience:
Delivery: 5
Materials: 2
Quality: 5
Value for money: 3
Reply from Cozey
Hello Leeanne,
We're truly sorry to hear about your disappointment with the availability of our rug pads. We completely understand how having the option to purchase it separately would be helpful.
We genuinely appreciate you bringing this to our attention. Feedback like yours is incredibly valuable, as it helps us better understand our customers' needs and identify opportunities to improve our products and services.
Thank you again for sharing your experience and for considering Cozey.
