While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, noting the luxurious fabrics, beautiful craftsmanship, and elegant designs that elevate their living spaces. Many highlight the ease of the ordering process, from helpful fabric samples to smooth installation, and commend the outstanding customer service for its responsiveness and support. However, some customers were not happy with the accuracy of product representation, specifically mentioning discrepancies between advertised color swatches and the actual product received. Another reviewer noted a minor issue with light showing through the seams of blackout curtains.

What people talk about most

Product

Consumers find the product quality to be exceptional, with many praising the luxurious fabrics, perfect... See more

Quality

Users describe positive interactions with quality, consistently praising the exceptional craftsmanship and... See more

Customer service

Reviewers highlight positive aspects of customer service. Customers consistently praise the support received,... See more

Order

People report positive experiences with the ordering process. Many customers appreciate the ease of ordering... See more

User experience

Reviewers consistently report positive feedback about the user experience. Customers describe the entire... See more

Based on these reviews

Rated 5 out of 5 stars

I recently ordered the Lull Linen Sheer Pleated Café Curtain in the shade Dusty Pearl (S4205) and I’m so pleased with it. The French pleating with gold rings gives a really elegant finish, and the... See more

Rated 5 out of 5 stars

From start to finish this was a great experience. We first ordered some fabric samples which really helped us pinpoint the exact color we needed for the space. Cozyology provided ample support with... See more

Rated 5 out of 5 stars

I couldn’t be happier with my Cozyology curtains! I ordered the Lena Linen style in Soft Pebble (L2311), pinch pleat with memory training, and they turned out absolutely stunning. The warm brown s... See more

Company replied

Rated 5 out of 5 stars

Our cozyology curtains completely transformed and elevated our space. We did the Liam collection, and the texture and color is stunning. The pleats have held their shape perfectly, and the rings provi... See more

Company replied


Company details

  1. Curtain Maker and Retailer
  2. Curtain Shop
  3. Window treatment store

Written by the company

At Cozyology, we go above and beyond to deliver premium, custom window treatments made from the finest materials. Our mission is to provide exceptional value without compromising on quality. We work directly with our customers to help them select the perfect drapes and shades to fit their needs and budget. By cutting out unnecessary middlemen, we ensure a seamless, enjoyable experience while keeping costs down. With Cozyology, you can enjoy luxury window coverings with the best service, all at a price that works for you.


Contact info

4.8

Excellent

TrustScore 5 out of 5

100 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The company was so easy to work with

The company was so easy to work with! Quick responses!

1 July 2025
Unprompted review
Cozyology logo

Reply from Cozyology

Dear Sarah,

Thank you so much for your kind words — we’re so happy to hear that your experience with our team was smooth and responsive from start to finish!

It means a lot to know we could make the process easy and enjoyable as you brought your space to life with Cozyology.

If you ever need anything in the future—maintenance guidance, styling tips, or help selecting your next set—we’re always just a message away.

Thank you again for making Cozyology part of your home 🤎

Warmly,
The Cozyology Team

Rated 5 out of 5 stars

Super happy with our shopping…

Super happy with our shopping experience and the result couldn’t be better. Thank you!

8 July 2025
Unprompted review
Cozyology logo

Reply from Cozyology

Dear Tanya,

We’re so happy to hear that you’re thrilled with both the experience and the result—your kind words truly made our day!

It means the world to us that Cozyology is now part of your home. Knowing our custom pieces have brought joy to your space is exactly why we do what we do.

If you ever need anything in the future—maintenance guidance, styling tips, or help selecting your next set—we’re always just a message away.

Thank you again for welcoming Cozyology into the place you love most 🤎

Warmly,
The Cozyology Team

Rated 5 out of 5 stars

We love these

We love these! Not only is the quality good but they come with the rings and the slide tape which is such a life saver! Cannot wait to get more!

25 June 2025
Unprompted review
Cozyology logo

Reply from Cozyology

Dear Ciji,

Thank you so much for the kind words—we’re thrilled to hear you're loving your Cozyology pieces, and that the included rings and slide tape made things easier!

We can’t wait to be part of your next project when the time feels right.

If you ever need anything in the future—maintenance guidance, styling tips, or help selecting your next set—we’re always just a message away.

Thank you again for welcoming Cozyology into your home 🤎

Warmly,
The Cozyology Team

Rated 5 out of 5 stars

My experience with Cozyology was…

My experience with Cozyology was seamless from start to finish. The swatches helped me choose the perfect fabric, and the final curtains fit beautifully. You can really tell they’re custom-made — everything feels thoughtful and high-quality. Will definitely order again!

13 June 2025
Unprompted review
Cozyology logo

Reply from Cozyology

Dear Emily,

We’re so happy to hear your experience with Cozyology was seamless from start to finish. It means the world to us that the swatches helped you find the perfect fabric and that your custom curtains turned out beautifully.

It’s incredibly rewarding to know our pieces brought thoughtful, high-quality touches to your space — thank you for trusting us with your home 🤎

If you ever need anything in the future—maintenance guidance, styling tips, or help selecting your next set—we’re always just a message away.

Warmly,
The Cozyology Team

Rated 5 out of 5 stars

The fabric is soft yet structured

The fabric is soft yet structured, and it drapes so beautifully—adding the perfect touch of warmth and elegance to our space. They’ve truly elevated the room!

17 June 2025
Unprompted review
Cozyology logo

Reply from Cozyology

Dear Dhina,

Thank you so much for your kind words — we’re thrilled to hear that the fabric’s softness and structure brought both warmth and elegance to your space. Knowing our pieces have truly elevated your room means everything to us 🤎

Thank you again for inviting Cozyology into the place you love most. It’s an honor to be a part of your home.

If you ever need anything in the future—maintenance guidance, styling tips, or help selecting your next set—we’re always just a message away.

Warmly,
The Cozyology Team

Rated 5 out of 5 stars

Amazing experience!

Amazing experience!! Great communication every step of the way and the curtains exceeded my expectations! They are so beautifully made and the pleats are perfection! I loved all of the accessories that came with as well like the curtain rings and rod tape. Will definitely order more in the future!!

12 June 2025
Unprompted review
Cozyology logo

Reply from Cozyology

Dear Ashley,

We’re so glad to hear your experience was such a positive one — from communication to the final product! Knowing the curtains exceeded your expectations and that the pleats and accessories made a difference truly means the world to us 🤎

Thank you again for bringing Cozyology into your home. It’s an honor to be part of your space.

If you ever need anything in the future—maintenance guidance, styling tips, or help selecting your next set—we’re always just a message away.

Warmly,
The Cozyology Team

Rated 5 out of 5 stars

Excellent product and truly responsible service

We had a wonderful experience with Cozyology. The shades we ordered were beautifully made and looked even better in person. One of them unfortunately arrived damaged during shipping, but Cozyology responded quickly and responsibly — they immediately arranged a replacement without any hassle. It’s rare to find a brand that stands so firmly behind their products. Highly recommend!

30 October 2024
Unprompted review
Cozyology logo

Reply from Cozyology

Dear Sherry,

Thank you so much for your kind words — we’re honored to be part of your home 🤎 It means a lot to hear that the shades brought your space to life, and we’re equally grateful for your patience as we quickly resolved the shipping issue.

We deeply value the trust you've placed in us. If you ever need anything in the future—maintenance guidance, styling tips, or help selecting your next set—we’re always just a message away.

Warmly,
The Cozyology Team

Rated 5 out of 5 stars

Cozyology really lives up to its name!

Cozyology really lives up to its name!
I was nervous about ordering custom curtains online, but everything from swatches to final delivery was seamless. The curtains are soft, thick, and block out just the right amount of light. I genuinely enjoy spending more time at home now.

30 April 2025
Unprompted review
Cozyology logo

Reply from Cozyology

Dear Liuxia,

We’re so touched by your kind words — it truly means the world to hear that your new curtains have made your space feel even more comforting and cozy. That’s exactly what we hope for with every order we send out 🤍

It’s wonderful to know the process felt seamless from start to finish, and we’re especially glad the curtains brought both beauty and function into your home. Nothing makes us happier than hearing our pieces have become a part of your everyday joy.

If you ever need anything in the future—maintenance guidance, styling tips, or help selecting your next set—we’re always just a message away.🤎

Warmly,
The Cozyology Team

Rated 5 out of 5 stars

Elegant high quality made to measure curtains

Absolutely love this made to measure curtains from Cozyology. The fabric quality is exceptional and they instantly elevated the entire room. Customer service was beyond, responsive and helpful throughout entire process. Highly recommend if you're looking for something refined and beautifully made.

1 May 2025
Unprompted review
Cozyology logo

Reply from Cozyology

Dear Consumer,

Your thoughtful words truly mean the world to us. We're so happy to hear that your custom curtains brought elegance and refinement to your space — it’s exactly what we hope to achieve with every order 🤍

It’s also wonderful to know our team was able to support you throughout the process. We always strive to make your experience seamless from start to finish.

If you ever need anything in the future—maintenance guidance, styling tips, or help selecting your next set—we’re always just a message away.

Thank you again for choosing Cozyology to help transform your home 🤎

Warmly,
The Cozyology Team

Rated 5 out of 5 stars

I have tried numerous curtain brands

I have tried numerous curtain brands, and none of them come even close to the quality of Cozyology. Everytime someone enters my house, the first thing they ask me is where my curtains are from. Highly recommend this brand. 10/10!

7 January 2025
Unprompted review
Cozyology logo

Reply from Cozyology

Dear Dina,

Your kind words truly made our day — it means so much to know that Cozyology stands out among the many brands you’ve tried. We’re thrilled your curtains are getting so many compliments and becoming a conversation piece in your home 🤍

We’re honored to have played a part in elevating your space, and we’re grateful for your wholehearted recommendation.

If you ever need anything in the future—maintenance guidance, styling tips, or help selecting your next set—we’re always just a message away.

Thank you again for making Cozyology a part of your home 🤎

Warmly,
The Cozyology Team

Rated 5 out of 5 stars

Lena Linen Roman Shade

I love the quality and styles of Cozyology curtains. I recently received their Lena linen Roman shade in the color moonlight beige and I couldn’t be happier. I want them in every room now! The quality and service are top-notch, and the finished product feels timeless and custom-designed!

30 April 2025
Unprompted review
Cozyology logo

Reply from Cozyology

Dear Teressa,

Thank you so much for your incredibly kind words — we’re truly honored that you chose Cozyology, and we’re thrilled to hear how much you’re enjoying the Lena Linen Roman shade in Moonlight Beige 🤎

It means the world to know that our custom pieces have brought timeless beauty and comfort into your home.

If you ever need anything in the future—maintenance guidance, styling tips, or help selecting your next set—we’re always just a message away.

Warmly,
The Cozyology Team

Rated 5 out of 5 stars

Cozyology is an amazing company

Cozyology is an amazing company. They were very helpful answering my questions and helping me through the process of ordering curtains. The customer service went above and beyond my expectations.
The curtains came, they were better than expected. The quality and craftsmanship are absolutely wonderful. I love my curtains, and get lots of compliments on them. Thank you Cozyology team!

23 May 2025
Unprompted review
Cozyology logo

Reply from Cozyology

Dear Holly,

Thank you so much for your thoughtful words — it means the world to us to hear that our team was able to guide you smoothly through the process 🤎

We’re beyond happy that the curtains exceeded your expectations and are now being admired in your space. Beautiful craftsmanship is what we strive for, and your kind feedback truly affirms that.

If you ever need anything in the future—maintenance guidance, styling tips, or help selecting your next set—we’re always just a message away.

Warmly,
The Cozyology Team

Rated 5 out of 5 stars

Beautifully Made.

I recently added my second set of Cozyology curtains to my home and I am just as impressed as I was the first time. These curtains are beautifully made with impeccable attention to detail. This time I chose Soft Beige from the Liam Linen Collection with blackout lining and I couldn’t love them more.

21 April 2025
Unprompted review
Cozyology logo

Reply from Cozyology

Dear Natasha,

Thank you so much for bringing Cozyology into your home once again 🤎 We're truly honored to be part of not just one, but now two beautiful spaces in your life.

It’s so wonderful to hear that the Liam Linen in Soft Beige was a perfect fit — and with blackout lining too! Your kind words about the craftsmanship and detail mean the world to our team.

If you ever need anything in the future—maintenance guidance, styling tips, or help selecting your next set—we’re always just a message away.

Warmly,
The Cozyology Team

Rated 5 out of 5 stars

The curtains elevate our space more…

The curtains elevate our space more than imagined! The fabric is heavy and luxurious for a polished look.

18 May 2025
Unprompted review
Cozyology logo

Reply from Cozyology

Dear Karin,

Thank you again for welcoming Cozyology into your home 🤎 We’re so glad to hear that the curtains brought more polish and elegance to your space than you imagined!

It’s wonderful to know the luxurious weight and texture of the fabric made such a beautiful impact — that refined, elevated look is exactly what we strive for with every custom piece.

If you ever need anything in the future—maintenance guidance, styling tips, or help selecting your next set—we’re always just a message away.

Warmly,
The Cozyology Team

Rated 5 out of 5 stars

Fantastic Quality & Style

I love these curtains. Great quality, look very high end but still affordable priced! The pleats are gorgeous. And the custom sizing is everything! They’re gorgeous!

15 May 2025
Unprompted review
Cozyology logo

Reply from Cozyology

Dear Timothy,

Thank you so much for your kind words — we’re thrilled to hear you’re loving the quality, style, and custom fit of your new curtains! The pleats truly do make such an elegant statement, and we’re so happy they’ve found a place in your home.

If you ever need anything in the future—maintenance guidance, styling tips, or help selecting your next set—we’re always just a message away.

Thank you again for choosing Cozyology to be part of your space 🤎 We’re so grateful for your support.

Warmly,
The Cozyology Team

Rated 5 out of 5 stars

Cozyology blackout curtains

I purchased the thick blackout curtains from Cozyology for my bedroom, and I couldn’t be happier. The quality is outstanding — the fabric feels rich and durable, and the overall look is very prestigious, instantly elevating the room’s feel. They block out light exceptionally well, making my bedroom perfect for restful sleep and relaxation. I also purchased their curtains rods for 3 of my main rooms. The rod I had initially purchaed was sold out and I was given another option that ended up fitting just perfectly with our decor and style! I had an amazing customer service experience. The team was responsive, friendly, and made the whole process smooth and enjoyable. If you're looking for high-quality blackout curtains with top-notch service, Cozyology is the way to go!

15 May 2025
Unprompted review
Cozyology logo

Reply from Cozyology

Dear Leslie,

Thank you so much for your thoughtful review — we’re beyond happy to hear that your blackout curtains and rods have brought both function and elegance to your home. It’s especially wonderful to know they’ve created the restful retreat you envisioned for your bedroom.

We’re also truly glad your experience with our team was smooth and enjoyable. We always strive to make the journey just as cozy as the final result.

If you ever need anything in the future—maintenance guidance, styling tips, or help selecting your next set—we’re always just a message away. Thank you again for inviting Cozyology into your space 🤎

Warmly,
The Cozyology Team

Rated 5 out of 5 stars

impeccable product quality 👌👌

15 May 2025
Unprompted review
Cozyology logo

Reply from Cozyology

Dear Marjorie,

Thank you so much for your kind words — we’re thrilled to hear that the quality met your expectations. Craftsmanship and care are at the heart of everything we create, so your feedback truly means a lot.

It’s always an honor to be part of the spaces people cherish most, and we’re grateful Cozyology could play a small role in yours.

If you ever need anything in the future—maintenance guidance, styling tips, or help selecting your next set—we’re always just a message away. Thanks again for welcoming Cozyology into your home 🤎

Warmly,
The Cozyology Team

Rated 5 out of 5 stars

Perfect blackout and easy to install

I Absolutely love the Cozyology curtains!
These curtains are exactly what I was looking for. They provide excellent blackout — perfect for better sleep and keeping the room cool during the day. Super easy to hang, even by myself, and the quality is great. I also love that they come in so many sizes, making it easy to find the perfect fit for any window. The wide range of colors is a big bonus — I was able to choose the perfect shade to match my decor. Highly recommend!

13 May 2025
Unprompted review
Cozyology logo

Reply from Cozyology

Dear Maryna,

We’re so happy to hear you’re loving your Cozyology curtains! Knowing they’ve helped improve your sleep, keep your space cool, and complement your decor means the world to us.

We also love that you found them easy to install on your own — it’s our goal to make both the process and the product feel seamless from start to finish.

If you ever need anything in the future—maintenance guidance, styling tips, or help selecting your next set—we’re always just a message away. Thank you again for making Cozyology part of your home 🤎

Warmly,
The Cozyology Team

Rated 5 out of 5 stars

The company was so easy to communicate…

The company was so easy to communicate with regarding my order and everything arrived perfectly packaged. I love my curtains so much and I get compliments all of the time.

7 March 2025
Unprompted review
Cozyology logo

Reply from Cozyology

Dear Anna,

We’re so happy to hear your curtains arrived beautifully and that the process felt smooth and easy — that’s exactly the experience we hope to create for every customer 🤍

It means so much to know you love your new curtains and that they’re earning compliments in your home — thank you for sharing that with us!

If you ever need anything in the future — maintenance guidance, styling tips, or help selecting your next set — we’re always just a message away.

Thank you again for making Cozyology part of your home 🤎

Warmly,
The Cozyology Team

Rated 5 out of 5 stars

The most beautiful curtains!

These are the most beautiful curtains! The quality is incredible and I love the custom premium fabric!

11 March 2025
Unprompted review
Cozyology logo

Reply from Cozyology

Dear April,

Thank you so much for sharing such kind words about your new curtains 🤎 We’re thrilled to hear you love the incredible quality and custom premium fabric—it means the world to us to know our pieces bring beauty and comfort to your home.

If you ever need anything in the future—maintenance guidance, styling tips, or help selecting your next set—we’re always just a message away.

We’re truly grateful you chose Cozyology for your space, and we look forward to being part of your home’s story for years to come.

Warmly,
The Cozyology Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look