Excellent service. Emailed a problem and within 30 minutes received a reply responding to exactly what I needed. No run around. No waiting on the phone. No difficult to understand operator.
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(4/07/23) Insurance requires a W-9 and cpapdirect.com won't provide it, so I can't get reimbursed for my CPAP purchase. EDIT (4/10/23): Turns out this was a misunderstanding between the cpapdirec... See more
I've been researching the different CPAP cleaners available. It seems that most products require a couple of different steps to accomplish the cleaning cycle. Disassembling the mask, a separate pro... See more
Said it would arrive in 2 days. This took much longer than expected. What would happen if someone needed a face mask that would become a real big promise if you said and guarantee that it would be he... See more
Company replied
Company details
Information provided by various external sources
At CPAP Direct our mission is to bring you the newest and best selection of CPAP machines, masks and equipment on the market. We strive to deliver you the best products available for sleep issues at the most cost effective prices, not limited by insurance barriers.
Contact info
900 SW Fifth Ave, Ste 1825, 97204, Portland, United States
- 800-497-4904
- sales@cpapdirect.com
- cpapdirect.com
4.8
Excellent
1k reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Happily surprised
They were very helpful when I called to asked questions. Even gave me a code for an additional discount. Supplies came the next day. Very pleased.
7 March 2021
Excellent for service and works great
7 March 2021
Website is very easy to use
Website is very easy to use. Products are reasonably priced.
Shipping is fast.
Thank you!
6 March 2021
My order arrived very fast
My order arrived very fast. Husband is loving the machine. The staff called and were very nice and helpful.
Will order from them again.
5 March 2021
Finally a ONE STOP SHOP for all my…
Finally a ONE STOP SHOP for all my c-pap needs. The sales team are actually knowledgeable about the product so imagine: they can actually answer questions!!! Kudos to CPap Direct.
5 March 2021
Fast service and good product at a…
Fast service and good product at a wonderful price! We were very pleased.
1 March 2021
Quick Delivery-Needed fast!
I was very happy that my ResMed full mask assembly and headgear came so quickly-it came in 2 days (My old mask had broken). I am very happy with this CPAP mask. It fits my face and doesn’t leak as others have when I sleep on my side.
1 March 2021
Reply from CPAPdirect.com
Hi Lanette - we are very happy the mask you ordered came so quickly and is working out so well for you.
I never received the product
I never received the product. still waiting!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
1 March 2021
Reply from CPAPdirect.com
Hi Terry. I have taken a look at your order and tracking. Seems USPS has either lost your package or the postal service is still struggling from recent severe weather and having problems getting packages to move through their system. I will reach out to you directly on this. Thank you. UPDATE: A replacement order was shipped to you using UPS.
We do not have to order things for our…
We do not have to order things for our CPAP very often but when we do, have always had a great, problem free experience. Customer service is very helpful and pleasant and knowledgeable about their products.
1 March 2021
Exceptional Company, All-Around
Cpap direct was the only place in the Portland area that had batteries following the ice storm. Their customer service was superb in helping me order the correct battery. Even more impressive was next day shipping included in the price. Highly recommend.
28 February 2021
It was just what I wanted
28 February 2021
Came right on time as described
28 February 2021
I like the SO Clean,it does what the…
I like the SO Clean,it does what the advertised said it would do ...Why didn't I get My discount, I payed $ 288.00 for My unit on line ?..Thank You !!
26 February 2021
Reply from CPAPdirect.com
Hi Wayne - you are eligible for a $50 Mail-In Rebate directly from SoClean. Please call them at 866-501-3705.
Was very simple
Was very simple
For not know what I needed. I got exactly what I needed. Very well set up.
26 February 2021
No problems with order.
25 February 2021
Excellent service.
22 February 2021
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