CPAP Supply Reviews 872

I have made two separate orders through CPAP Supply USA. The first order was easy and smooth and I received my product as promised. The second order did not go as smoothly and I received a different product than what I had ordered. I called CPAP Supply USA and they immediately resent my product without any hassle or trying to blame me for the mixup. Their customer service is outstanding and I am a happy customer, I will definitely go back to CPAP Supply USA for my next order. Great products also.

Received by order quickly but they made a substitution of the hose without my knowledge.

The customer service representative was really nice and understanding, she was very knowledgeable about the products. I will stick with CPAP Supply USA .

I bought the cables to use my CPAP machine with a 12V car battery while ice fishing and it worked like a champ!! Thank you very much!!

I have always had a good experience purchasing from this company. I even purchased my initial CPAP machine with no problems whatsoever. I also have purchased many accessories and replacement items such as nasal pillows, filters, etc., and have had a good to great experience.

I am a returning customer. The customer service people are the best to help me get the rite things for what I am looking for.

I don't care to be badgered about what I need and don't need. I take very good care of my CPAP and supplies. If there is something I think should be replaced or that truly needs to be replaced I ask if it is eligible. I don't really care to be questioned or given a "sales" pitch. The representatives are usually very pleasant and helpful, but the last two times I got "attitude" when I didn't order just what they were trying to sell me.

Service has always been fast and the product delivered are as ordered and described.

Wonderful service. Purchasing a kit was a lifesaver... most stateside cpap retailers turn down my wife's diagnosis and doctor's letter because it's from Japan so we have a hard time purchasing these items.

CPAP Supply USA's team was prompt in their service and accommodated my request to send via USPS without any pushback. This company is simply phenomenal and I would recommend this to anyone who needs cpap supplies.

Customer service is very competent and helpful. I especially like the fact that they are proactive in notifying me when I need to order which helps given the dizzying array of replacement dates on CPAP parts.

I placed an order at CPAP USA SUPPLIES and instead of receiving a confirmation of my order, I am asked to give a review.

I went to the website, entered my credit card, and placed a $222.46 order. The online information states "waiting for prescription." That was nearly three weeks ago. I normally order CPAP supplies on Amazon and get the product within 48 hours. What's going on?

Order 3235910
Waiting for Prescription

Thanks,

Art Norman
312-305-5555
2453 Pepper Tree Ct.
Lisle, Illinois 60532

I am satisfied with CPAP Supply USA. What I order comes in on time and is what I ordered.
Theresa Therrien

Ok company ! Still not happy with the mask fit but it seems like they don't really want to go too much out of their way to ensure a tight comfortable fit for you. They give you a mask and say come back in a month if it doesn't fit well. You have to be miserable for the whole month if it doesn't fit. I have to pull mine so tight to keep it from leaking, it makes my nose really sore. Nose stays sore all the time.

very affordable, the preferred way of replacing your c pap supplies. much better than going through the traditional way of replacing your supplies. i wish i found this company a long time ago. thanks a lot. Roger Thomas

I was excited to find such a good deal on the cpap machine that we purchased. However when I took it to my doctor visit, I was told it was an out dated model. I couldn't find the chip in it. That is why I took it to my doctors office. They told me it didn't have a chip, because it was an old model. I think the sales person I spoke to should have told me it was an old model.

Products arrived quickly, sooner than expected. They're exactly what I needed at a great price.

Service was excellent. Sadly I do not remember the lady's name that assisted me on the phone. She was extremely helpful.
Thank you

You are such a good company and got great
Customer service

The sales lady was very helpful in the descison of what supplies to purchase for the type of machine I was using.