Misleading product information. I ordered a mask cushion from them. "These replacement full face cushions will fit all Siesta Full Face CPAP & BiPAP Masks" it said on their site. I received the... See more
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I’d been ordering from CPAPX.com for years, but my last experience changed that. I selected the option to use my billing address for shipping, yet my medical supplies were sent to an outdated address... See more
Terrible customer service! Telephone hold wait times are not accurate and excessive/ their chat feature is also slow and not properly handled-also long wait time/ return of unused opened headgear was... See more
KENNETH R. This was my 2nd purchase from CPAPXchange. Everything about the order went smoothly. The price was right, shipping was very fast, and communications made the ordering process very easy.... See more
Company details
Information provided by various external sources
cpapXchange is a thriving online medical supply company located in glorious New Hampshire. Our principals have more than 50 years experience in the medical industry. As a small business we work hard to provide great customer service, low prices, fast s...
Contact info
Northwest Boulevard 20A, 03063, Nashua, United States
- cpapxchange.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Well made
Well made, still getting used to it though as I have been using nasal pillows.
Found exactly what I was looking for…
Found exactly what I was looking for and prices were reasonable compared to other sellers. Items shipped promptly.
Couldn’t have asked for better service.
Quality products at very affordable…
Quality products at very affordable prices. Lighting fast free shipping.
The tubing does not fit the end of my…
The tubing does not fit the end of my mask. Very disappointed.
Tube Adapter for water container
I knew what part I needed to replace so I input the numbers and ta da, it magically appeared. So I purchased it
Paul
Very Poor Service
Per company website..... Item in stock and fast free shipping!!! Placed order mid morning and selected USPS priority 2-3 day shipping. 2 day later my product has not been shipped and here is there reply to my email..... "We strive to ship all orders within 24-48 hours of being placed. I see your order was placed on Monday, 11/28 at 10:17am EST. With the hustle and bustle of Black Friday, along with Cyber Monday, your order was in queue for shipment today. Since you will not receive this by tomorrow as you requested, and you selected the Free Standard Shipping, which can take anywhere from 4-8 business days with the Postal service."
This response is completely unacceptable. If product was shipped on Monday I would have had my product in plenty of time.
Easy checkout process and product was…
Easy checkout process and product was delivered in a reasonable amount of time.
Fast and quick and good quality
The price and service is excellent
The price and service is excellent. Easier than going through the insurance. Less headaches!!
Thank you!
free shipping fast service and great…
free shipping fast service and great price!
Good Return Policy Great to Work with
Bought a CPAP from them that didn't fit. When I called they were very helpful and took the mask back for a full refund even though I had tried it on with my cpap machine. Great company. I will use them for other supplies. I have had bad experiences with other companies.
Quick shipping and wonderful products
Quick shipping and wonderful products. I will order here again!
Easy transaction
Easy transaction, got exactly what I purchased. Thank you!
Needed new mask
Needed new mask, order was easy and got new mask within couple days. Thanks
Great for ordering CPAP supplies
Ordering items is easy and delivery is very quick!
This is a great place to buy your CPAP…
This is a great place to buy your CPAP supplies. They have very competitive prices and they quickly ship it to you.
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