Cracker Emporium Reviews 

257
TrustScore 4.5 out of 5

4.5

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Rated 1 out of 5 stars

Very disappointing to go onto website and find that you can no longer order crackers online and receive them by post. Which I have been doing for several years, and now unless you live in or near Wood... See more

Rated 5 out of 5 stars

Looking for a more eco friendly Christmas cracker option online this year I came across this firm. Wow, what wonderful customer service. I received a lovely email on placing my order, which arrived wi... See more

Company replied

Rated 5 out of 5 stars

Beautiful crackers! They arrived well packaged and in mint condition. The contents won’t be viewed until Christmas but on the enclosed slip, showing choice of items, they looked original. I’d looked... See more

Company replied

Rated 5 out of 5 stars

This purchase was a pleasant experience from placing to receiving my order. Andrew promptly answered all questions asked and he kept me informed about delivery. My crackers arrived this week and they... See more

Company replied

Company details

  1. Christmas Shop
  2. Christmas Market
  3. Shopping outlet

Written by the company

We design and handcraft beautiful and unique Christmas Crackers. We're eco-friendly, making Christmas Crackers that are recyclable, or made from seed paper so you can grow them after you pull them! You choose the gifts that go inside, and to avoid waste you only need to buy the exact quantity you need.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

257 reviews

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No recent history of asking for reviews

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4.5

All reviews

(257)

1 review in the last 12 months

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Rated 4 out of 5 stars

Excellent personal service and delivery…

Excellent personal service and delivery of product, which well designed.Only disappointment was the chocolates inside. Not given the full choice of those available and although they are nice, they are also very solid! Not the easiest to eat. Would certainly use them again.

26 December 2020
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Reply from Cracker Emporium

Thank you Graham, and for the feedback, have a great new year, Andrew.

Rated 5 out of 5 stars

Brilliant

Brilliant. High quality. Looked beautiful. Well presented and packaged. Will be using you again for our future crackers.

25 December 2020
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Reply from Cracker Emporium

Delighted you liked your handmade Christmas crackers, and would love to make them again for you next year. Andrew

Rated 5 out of 5 stars

great gift idea

great gift idea, I sent them to my family so I felt a little closer to them all so far away, for when they had their Christmas roast dinner.

24 December 2020
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Reply from Cracker Emporium

What a lovely gift idea Jude, here's hoping we can all be together again next year. Andrew

Rated 5 out of 5 stars

Great designs and good value

Great designs and good value. Glad I was able to buy the exact number I wanted.

23 December 2020
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Reply from Cracker Emporium

Thank you Charlotte, we love being able to make the exact number required. Andrew

Rated 5 out of 5 stars

I ordered 2 crackers through PayPal so…

I ordered 2 crackers through PayPal so they would of got sent to my address, but they were brought for my parents. After a quick email to company, they sent to my parents and they love them. Great quality and fast service. Thanks

21 December 2020
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Reply from Cracker Emporium

Thank you, very happy we were able to send direct to parents. Andrew.

Rated 5 out of 5 stars

So pleased with these recyclable…

So pleased with these recyclable crackers.. loved that I could buy the number that I require plus empty crackers I’ve bought previously have never been as nice as these.
Packaged perfectly, great value, will definitely come back! Please don’t stop with the recyclable choices!

20 December 2020
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Reply from Cracker Emporium

Thank you, and we definitely won't stop with the recyclable choices, have a lovely Christmas, Andrew.

Rated 5 out of 5 stars

Christmas crackers

Efficient service arrived when expected well packaged and beautiful crackers

19 December 2020
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Reply from Cracker Emporium

Thank you Alison, have a lovely Christmas, Andrew.

Rated 5 out of 5 stars

Beautifully handmade and presented so…

Beautifully handmade and presented so well too. Excellent service as well. Thank you and I’ll definitely be back next year with another order. So glad I found your website!

18 December 2020
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Reply from Cracker Emporium

Delighted you found us too, thank you Lorraine, enjoy your Christmas crackers and have a wonderful Christmas, Andrew.

Rated 5 out of 5 stars

Beautiful bespoke crackers as…

Beautiful bespoke crackers as described.What a good idea.
Friendly service with prompt reply to emails. My crackers took a little longer to arrive than expected but that was down to an overwhelmed Royal Mail.

16 December 2020
Unprompted review
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Reply from Cracker Emporium

Thank you Lisa, and for your patience with Royal Mail, have a wonderful Christmas, Andrew.

Rated 5 out of 5 stars

Perfect

Received the crackers in a very well wrapped and beautifully present box. Each cracker has clear and correct printing and finished off with good quality bows. Will 100% buy from cracker emporium again

15 December 2020
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Reply from Cracker Emporium

Thank you Karina, delighted you liked your handmade Christmas Crackers, have a wonderful Christmas, Andrew.

Rated 5 out of 5 stars

Brilliant service

Brilliant service, being in France I could not have the crackers ready made but Andrew ensured that I could have exactly what I wanted, it was swift delivery and the crackers do look wonderful.

I will definitely be ordering again next year and I would highly recommend.

15 December 2020
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Reply from Cracker Emporium

It was a pleasure making your Christmas Crackers Karen, have a lovely Christmas.

Rated 5 out of 5 stars

I went online to look for some crackers…

I went online to look for some crackers made in the UK because I believe we should be supporting our own businesses.
I am so glad I did because these crackers look fabulous, so well made and different, I am looking forward to opening them on Christmas Day.
Thank you so much for the lovely crackers

12 December 2020
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Reply from Cracker Emporium

Delighted you found us Denise, and it was a pleasure handmaking your Christmas Crackers, Andrew.

Rated 5 out of 5 stars

Lovely crackers

Lovely crackers. Beautiful to look at. Excellent speedy service. Have not had the pleasure of pulling them yet as it isn't Christmas yet, but anticipate the chocs inside will be lovely as well!

10 December 2020
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Reply from Cracker Emporium

Thank you, and enjoy the handmade chocolates when you do pull them! Andrew

Rated 5 out of 5 stars

Very Happy 😊

Crackers delivered promptly within the time limit promised. What can I say they are absolutely beautiful and will look lovely in my homemade hamper. Thankyouxx

8 December 2020
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Reply from Cracker Emporium

What a lovely idea adding them to a handmade hamper, have a wonderful Christmas, Andrew.

Rated 5 out of 5 stars

Brilliant

Brilliant - great personal service via email when I was ordering - I make a mistake and they checked with me immediately and sorted it out with no problems, including a refund. The crackers are great, come in a lovely well presented box carefully wrapped up and ready for me to fill. One of the best online services I have come across.

7 December 2020
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Reply from Cracker Emporium

Delighted I was able to help you and make your fill your own Christmas Crackers, have a wonderful Christmas, Andrew.

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