Craftamo Reviews 268

Reply from Craftamo

Apr 2, 2024

Hello Michele,

Wow, thank you for sharing such a glowing review of your experience with our monthly painting box subscription featuring Sarah Burns' tutorials! We're thrilled to hear that you're enjoying the partnership between Craftamo and Sarah Burns.

Creating a delightful and inspiring painting experience for our customers is what drives us, and your enthusiastic feedback reaffirms that we're on the right track. We're delighted that you find joy in receiving your carefully packaged box each month and exploring Sarah's beautiful style with her excellent materials.

Your satisfaction is our utmost priority, and we're truly grateful for your support and kind words. Should you ever have any questions or need assistance, please don't hesitate to reach out to us. We're here to ensure that your creative journey with Craftamo continues to be fulfilling and enjoyable.

Thank you once again for choosing Craftamo and for being a valued part of our community. We can't wait to see the beautiful artworks you create!

Regards,
Elisa

Customer Happiness Agent
Craftamo

Reply from Craftamo

Apr 2, 2024

Dear Janna,

Thank you so much for taking the time to share your feedback with us! We greatly appreciate your kind words regarding our products and the seamless delivery of your shipment.

Ensuring the highest quality in our products and delivering them promptly to our customers is always our top priority, and we're thrilled to hear that we've met your expectations in this regard.

Your satisfaction is incredibly important to us, and we're delighted to have provided you with an enjoyable shopping experience. If you have any further questions or need assistance with anything else, please don't hesitate to reach out to us. We're here to help!

Once again, thank you for choosing Craftamo. We look forward to serving you again in the future.

Best regards,

Reply from Craftamo

Apr 1, 2024

Hello Foster,

Thank you so much for your enthusiastic feedback! We're thrilled to hear that you're loving your kits from Sarah Burns and Craftamo as you embark on your journey into gouache painting.

It's fantastic to hear that you're finding the tutorials helpful in mastering this new medium, especially coming from an experienced oil painter like yourself. We're glad to be a part of your artistic growth and exploration.

Ensuring timely delivery and presenting the kits in appealing packaging is a priority for us, so it's wonderful to know that you appreciate these efforts.

We're grateful for the opportunity to support you in learning a new skill and we're here for you every step of the way. If you ever have any questions or need further assistance, don't hesitate to reach out to us.

Thank you for choosing Craftamo. We can't wait to see the beautiful creations you'll make with your gouache kits!

Happy painting!

Regards,
Elisa

Reply from Craftamo

Apr 1, 2024

Hello Jody,

Thank you for taking the time to share your wonderful experience with us! We are thrilled to hear that Emma Jane’s Botanical Brush Set has exceeded your expectations and brought such joy to both you and your mum.

It's truly serendipitous that the courier arrived with the brush set at the perfect moment, just as your mum was finishing up her move. We couldn't be happier to have played a part in making her birthday even more special.

We're delighted to hear that your mum is enjoying her new brushes in her studio. There's nothing more rewarding for us than knowing our products are being used and loved by talented artists like yourselves.

Thank you for choosing Craftamo for your art supplies needs. We look forward to serving you again in the future and continuing to provide you with high-quality products and exceptional service.

If you ever have any questions or need assistance, please don't hesitate to reach out. We're here to help!

Regards,
Elisa

Reply from Craftamo

Mar 14, 2024

Hello Patti,

Thank you so much for your enthusiastic feedback! It's truly heartening to hear how much you're enjoying our monthly subscription boxes and additional offerings like the Emma Lefebvre and Sara Burns boxes, as well as our brush sets.

We take great pride in curating high-quality supplies and ensuring that each item meets our standards of excellence. It's fantastic to know that you find them well-made and that they meet your creative needs.

Our tutorials are crafted with care to provide you with valuable insights and inspiration for your artistic journey. We're thrilled to hear that you find them on point and helpful in honing your skills.

We understand that waiting for the post office to deliver can be a test of patience, especially when anticipation runs high. Rest assured, we're constantly working to improve delivery times and ensure that your packages reach you in a timely manner.

Your satisfaction is our utmost priority, and we're grateful for your loyalty and support. If you ever need assistance or have any questions, please don't hesitate to reach out. We're here to make your creative experience as enjoyable as possible.

Regards,
Elisa

Customer Happiness Agent
Craftamo

Reply from Craftamo

Updated Mar 15, 2024

Hello Mariemar,

Thank you so much for sharing your excitement about discovering Craftamo for your painting journey! We're thrilled to welcome you to our community of artists.

We're delighted to hear that you found us through a friend's recommendation and that you're enjoying our cruelty-free and high-quality paint brushes. Providing environmentally conscious and top-notch products is at the core of what we do, and we're delighted to know that our brushes have met your expectations.

Our collaboration brushes are indeed a special highlight, each one carefully crafted to bring unique qualities and inspiration to your artwork. We understand that choosing from such a diverse range can be a delightful challenge!

Your satisfaction and support mean the world to us, and we're honored that you've chosen to trust Craftamo for your painting needs. Rest assured, we're committed to maintaining the quality and diversity of our products to continue exceeding your expectations.

Should you ever need assistance or have any questions as you continue your painting journey, please don't hesitate to reach out. Our team is here to support you every step of the way.

Thank you for your kind words and for being a part of the Craftamo community. We look forward to serving you again and to welcoming your friends into our artistic family!

Regards,
Elisa

Customer Happiness Agent
Craftamo

Reply from Craftamo

Mar 13, 2024

Hi ALison,

Thank you so much for sharing your positive experience with Emma Lefebvre's monthly subscription boxes! We're thrilled to hear that you're loving the quality of the products included. Providing high-quality supplies and ensuring customer satisfaction are top priorities for us at Craftamo.

Your feedback is incredibly valuable to us, and we're delighted to hear that the subscription boxes have met your expectations. We strive to offer products that inspire creativity and bring joy to our customers' crafting experiences.

Should you ever need any assistance or have any questions about our products or services, please don't hesitate to reach out. We're here to ensure your crafting journey with Craftamo is nothing short of fantastic!

Thank you again for your support, and we look forward to continuing to serve you with top-notch supplies and excellent customer service.

Regards,
Elisa

Customer Happiness Agent
Craftamo

Reply from Craftamo

Mar 12, 2024

Hello Judy,

Thank you so much for your amazing 5-Star Review for Craftamo! I am glad that you find our products lovely. It is indeed a great gift for anyone who loves arts. We will be happy to see your granddaughter's painting in the future.

Regards,
Elisa

Customer Happiness Agent
Craftamo

Reply from Craftamo

Updated Mar 12, 2024

Hello there,

Thank you so much for your kind words! At Craftamo, we take great pride in providing reliable service and high-quality products to our customers. We're thrilled to hear that you've had consistently good experiences with us and that you appreciate our efforts to carry artist-specific products like Emma's.

Ensuring customer satisfaction is our top priority, and we're glad to hear that our customer service team has been able to promptly address any issues you've encountered. If there's ever anything else we can assist you with or if you have any further feedback, please feel free to reach out. We're here to make sure your experience with Craftamo remains positive and enjoyable.

Thank you again for your support and for choosing Craftamo. We look forward to continuing to serve you and provide you with the artistic supplies you need for your creative endeavors.

Regards,
Elisa

Customer Happiness Agent
Craftamo

Reply from Craftamo

Mar 12, 2024

Hi Sandy,

Thank you so much for your wonderful feedback! We're thrilled to hear that you've thoroughly enjoyed receiving Emma Lefebvre's watercolor subscription boxes each month for the past year. Providing exceptional products and service is what we strive for, and we're delighted that we could quickly address any questions or issues you had, including the shipping matter.

Your recommendation means a lot to us, and we truly appreciate your support for both Craftamo and Emma's product line. If you ever need anything in the future or have more questions, please don't hesitate to reach out. We're here to ensure your artistic journey continues to be enjoyable and inspiring.

Thank you again for choosing Craftamo and Emma Lefebvre's products. We look forward to continuing to serve you in the future.

Regards,
Elisa

Customer Happiness Agent
Craftamo

Reply from Craftamo

Mar 12, 2024

Hi Wendy,

Thank you very much for your kind words! Providing excellent service and high-quality products is our top priority here at Craftamo. We're delighted to hear that you're satisfied with both. If there's anything else we can assist you with or if you have any further feedback, please feel free to let us know. We're always here to help. Thank you for choosing Craftamo, and we look forward to serving you again soon.

Regards,
Elisa

Customer Happiness Agent
Craftamo

Reply from Craftamo

Updated Mar 12, 2024

Hello Lynne,

Thank you so much for your glowing feedback! We're thrilled to hear that you've been enjoying your art supplies from Craftamo, as well as Emma Lefebvre's delightful subscription boxes. It's wonderful to know that our products have met your expectations and provided you with creative inspiration.

We're excited to have you back for your next online shopping spree with us! Whether you're looking for new tools, innovative supplies, or simply browsing for inspiration, we're confident you'll find something special to add to your artistic journey.

If you have any questions or need assistance during your shopping experience, please don't hesitate to reach out. We're here to help make your next Craftamo experience just as enjoyable as the last.

Thank you again for choosing Craftamo for your artistic needs. We can't wait to see what amazing creations you'll bring to life with your new purchases

Regards,
Elisa

Customer Happiness Agent
Craftamo

Reply from Craftamo

Updated Mar 12, 2024

Hello Helen,

Thank you so much for taking the time to update your review. We sincerely appreciate your willingness to revisit your experience with Craftamo and share your updated perspective.

We are thrilled to hear that we were able to resolve your previous issues and that you are now satisfied with our service. Your satisfaction is our top priority, and we are grateful for the opportunity to make things right for you.

We look forward to welcoming you back as a returning customer, and we are committed to providing you with the excellent service and quality products you deserve. If you ever have any questions or need assistance in the future, please don't hesitate to reach out to us.

Thank you once again for your feedback and for choosing Craftamo. We truly value your continued support.

Regards,
Elisa

Customer Happiness Agent
Craftamo

Reply from Craftamo

Mar 7, 2024

hi Kristen,

Thank you so much for your kind words! We're thrilled to hear that our brushes have become your new favorites. We take pride in offering a diverse range of sets curated by talented artists, each bringing their unique vision and expertise to the table.

It's wonderful to know that you appreciate the variety and thoughtfulness that goes into each set. If you ever need further assistance or have any questions, feel free to reach out. We're here to help enhance your artistic journey every step of the way!

Regards,
Elisa

Customer Happiness Agent
Craftamo

Reply from Craftamo

Mar 7, 2024

Hi Baschi,

Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that you're thoroughly enjoying your Emma Lefebvre 12-month subscription box experience. It's fantastic to know that you find the brushes fabulous and the watercolors suitable for beginners like yourself. We strive to curate boxes that cater to artists of all levels, and we're delighted that you're finding value in them.

While we're sorry to hear about the occasional shipping delays and rough handling of the outer packages, we're glad that the contents of the boxes arrived in good shape. Your satisfaction is our priority, and we're continuously working to improve our shipping processes to ensure a smoother delivery experience for our customers.

We're especially delighted to hear that you had a positive experience with our customer service team. Providing exceptional service is at the core of what we do, and it's wonderful to know that our team was able to assist you promptly and effectively.

Thank you once again for choosing Craftamo for your artistic journey. We're honored to be a part of it and look forward to continuing to inspire and support you along the way.

Regards,
Elisa

Customer Happiness Agent
Craftamo

Reply from Craftamo

Mar 5, 2024

Hello Elizabeth,

Thank you so much for your kind words! We're thrilled to hear that you found our online ordering process easy and convenient. Providing a seamless shopping experience is one of our top priorities, and we're glad that you had a positive experience.

We're also delighted to hear that you found our customer service to be great. Our team works hard to assist our customers promptly and effectively, so it's wonderful to hear that our efforts are paying off.

We understand the importance of keeping our customers informed about their orders, which is why we strive to send timely shipping updates via email. We want you to feel confident and excited about your purchase every step of the way.

Overall, we're thrilled that you had a great experience with Craftamo. Your satisfaction is incredibly important to us, and we're grateful for the opportunity to serve you.

Warm regards,
Elisa

Customer Happiness Agent
Craftamo

Reply from Craftamo

Mar 5, 2024

Hello Lisa,

Thank you so much for reaching out and sharing your feedback with us! We're absolutely delighted to hear that you've received your first Sarah Burns box and that you love it!

We're thrilled that you find the brushes included in the box pleasing to use. We carefully select high-quality tools to accompany our products, ensuring that every aspect of your artistic experience is enjoyable.

Our team takes great pride in packaging each box with care, so it's wonderful to hear that you appreciated the attention to detail. We want every unboxing experience to be special and memorable.

It's fantastic to hear that you're new to gouache and a self-taught watercolorist. We believe that exploration and experimentation are crucial parts of the artistic journey, and we're thrilled to be a part of yours.

We can't wait for you to receive your second box and continue your creative journey with us. If you have any questions or need assistance along the way, please don't hesitate to reach out. We're here to support you every step of the way.

Happy painting!

Warm regards,
Elisa

Customer Happiness Agent
Craftamo

Reply from Craftamo

Mar 4, 2024

Hello there,

Thank you so much for your continued support and for choosing Craftamo for your brush purchases. We're thrilled to hear that you find our brushes to be of excellent quality and that you've had a positive experience with our ordering process.

Providing an easy and seamless ordering experience is a top priority for us, so we're delighted to hear that you found it to be so. Your recommendation means a lot to us, and we truly appreciate your trust in our company.

If you ever have any questions or need assistance with anything, please don't hesitate to reach out. We're here to ensure your experience with Craftamo continues to be nothing short of exceptional.

Warm regards,
Elisa

Customer Happiness Agent
Craftamo

Reply from Craftamo

Mar 4, 2024

Dear Kimberly Purcell,

Thank you for your recent order of watercolor brushes from Craftamo and for sharing your positive feedback with us. We're delighted to hear that you loved everything you received, including Emma's subscription box.

Ensuring that our products are packed securely and arrive in excellent condition is always a top priority for us, so it's wonderful to hear that you found everything to be of great quality and well-packaged.

We truly appreciate your loyalty as a satisfied customer of Craftamo, and we look forward to continuing to serve you in the future. If you ever have any questions or need assistance with anything, please don't hesitate to reach out. We're here to ensure your experience with Craftamo remains exceptional.

Warm regards,
Elisa

Customer Happiness Agent
Craftamo

Reply from Craftamo

Mar 4, 2024

Hi Tracie,

Thank you so much for your continued support and detailed feedback about your experiences with Craftamo, Sarah Burns, and Emma L's subscription boxes. We're thrilled to hear that you've been pleased with the quality of your purchases and that Sarah's box brings you such joy!

Sarah and Emma are indeed incredibly talented artists, and we're honored to collaborate with them to bring you exceptional products and lessons. It's fantastic to hear that you find Sarah's lessons and the quality of the paint in her box to be particularly outstanding. We strive to provide valuable and enjoyable experiences for our customers, and your satisfaction is our ultimate goal.

We appreciate your commendation of our customer service team and are delighted to hear that they have been responsive and helpful whenever you've needed assistance.

Regarding shipping times, we understand your concern and apologize for any inconvenience caused by the distance. Rest assured, we continuously explore opportunities to improve our shipping processes and expand our reach to better serve our customers worldwide.

Warm regards,
Elisa

Customer Happiness Agent
Craftamo