The parts were manufactured precisely, and the finished project looks great. Turnaround time was as advertised. The material and printing cost was in line with other sites I checked, but all the o... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
- Manufacturing Service
- Manufacturer
- Moulding Supplier
- Plastic Injection Molding Workshop
- Plastic Products Supplier
- Sheet Metal Contractor
About Craftcloud®
Written by the company
Welcome to Craftcloud, your trusted partner for high-quality, cost-effective 3D printing services. At Craftcloud, we connect you with a global network of top-tier 3D printing services, ensuring you receive the best quality at the most competitive prices.
Customer focus has always been at the heart of what we do, and we pride ourselves on having the best customer experience in the market. With Craftcloud, you gain access to a user-friendly interface and the widest range of materials and finishes, all tailored to meet your specific needs. Whether you're prototyping or ready for production, we're here to streamline your journey from concept to final product.
Choose Craftcloud and experience the perfect blend of quality, affordability, and customer service in your next 3D printing project!
Contact info
Theresienhöhe 11A, 80339, Munich, Germany
- support@craftcloud3d.com
- craftcloud3d.com
Replied to 98% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My first order of many to come!
Fast service, good quality, reasonable pricing. I will definitely use again for future projects.
Quick delivery, good quality product
The product arrived safely packed and they even sent me two more pieces which must had some minor faults instead of discarding them. The product itself was also great - it did not quite fit but that wasn‘t the manufacturer‘s fault but due to the dimensions of the model I had sent them. I carefully cut away a bit of material to make it fit and it was sturdy enough not to break in the process.
Super easy process
Super easy process. Have used Craftcloud multiple times and their communication is timely and the quality of items I receive are excellent. Will continue to purchase from them.
Exactly the result I was expecting!
As usual, Craftcloud provided me with many options fitting my budget for my 3D printing project.
The manufacturer also did a great job with my order.
There was a delivery exception
There was a delivery exception. I paid the price in full, but had to pay an additional import duty fee for the package to arrive from China. It would be better if this were part of the original payment. If I happened to be unavailable to handle this exception, The package would have been returned resulting in additional complications.
Printed quickly and flawlessly
Bad material choice
The material was good. But i think i ordered the wrong material i needed something a bit stiffer. The only issue is the SLS Nylon PA12 i choose is too flexible. It works and thats what it's i'm assuming designed to but i needed to choose a stiffer material.
Warped print. Not impressed.
I was not impressed with my print. The base of the 2x12x1 print was warped and now completely flat. I don't be using this service again.

Reply from Craftcloud®
Good pricing
Good pricing. Bad scheduling.
Received the part late because the system did not account for the Chinese New Year.
Above and beyond
The items I wanted made were highly complex and difficult to produce, my items came out perfectly, better than expected. For my first experience with craftcloud I am very pleased.
Speed and quality
I have ordered parts to be printed several times from this provider in Slovakia. I know they are not geographically the closest or the absolute cheapest but they always do a good job and the prints are clean and well finished. The Craftcloud3D interface is easy to use and is nice to be able to follow the production process.
3d printed figured
The 3d printed model was exactly like what I sent them. Along the process the had easy and fast way of communicating if something needed edit. Overall I recommend
Sent 3 parts off to be printed in…
Sent 3 parts off to be printed in stainless steel. None of them came back in any kind of useable shape. I know there are limits to metal 3d printing and clearly I picked the wrong Chinese company to do them. Parts were printed state side with 0 issues.

Reply from Craftcloud®
No Order Ship, Only AI Help
Slow to ship and the only customer service is AI that refers your issue, only to send repeated form emails. I do no recommend.

Reply from Craftcloud®
I like my parts and smooth transaction
I like my parts and smooth transaction. thanks again :)
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







