I ordered a personalised passport holder and luggage tag for my best friends birthday, they’re absolutely stunning. Really high quality with a classy touch. Delivered to Edinburgh in less than 48 ho... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I chose Craftwalla for our wedding vow booklets. From the start Bhavini was extremely helpful, quick responses, showed me previews of the items. Genuinely a great experience and the booklets are solo... See more
I am amazed at the quality of Craftwalla’s products. All items came individually wrapped with care and items were crafted with great precision and detail. All my special requests were completed with t... See more
Exactly what we wanted. The front door mat looks great and customer service is fab (having requested in the notes that the mat didn't arrive before 12th Jan as we were moving in that day - an hour aft... See more
Company details
Written by the company
We make personalised gifts & accessories. A beautiful range of products for weddings, engagements, anniversaries, birthdays and any special occasion. Top sellers included jewellery cases, scrapbooks and gift boxes. Fast & Free UK Shipping. Based in West London.
Contact info
UNIT 2, THE SHAFTESBURY CENTRE, W10 6BN, LONDON, United Kingdom
- admin@craftwalla.co.uk
- craftwalla.co.uk
Amazing products which exceeded…
Amazing products which exceeded expectations. Will definitely buy more for myself and family, thank you
1 March 2023
Amazing customer support and…
Amazing customer support and communication as always. Very happy to purchase again from Craftwalla. X
27 February 2023
Perfect gift.
I am so pleased with this personalised travel jewellery box. It is beautifully made and excellent value for money considering the quality of the item. Speedy delivery too.
27 February 2023
Easy website to navigate and good…
Easy website to navigate and good prices. The mat was exactly as the pictures showed it would be; a lovely and useful item.
14 February 2023
Craftwalla never fails to delivery a…
Craftwalla never fails to delivery a beautiful package. I ordered a large personalised 40th Birthday box for my sister, it’s lovely and the delivery was fast. Thanks again
1 February 2023
Product as described and arrived in…
Product as described and arrived in good order and on time. Thank you.
30 January 2023
The team were extremely helpful.
The team were extremely helpful, I wanted a certain design for the door matt and emailed them with the logo, and they sent me a mop up. It is brilliant very helpful and no extra cost.
13 January 2023
Exactly what we wanted!
Exactly what we wanted. The front door mat looks great and customer service is fab (having requested in the notes that the mat didn't arrive before 12th Jan as we were moving in that day - an hour after moving in the mat arrived...brilliant!). 100% recommend!
12 January 2023
Arrived quickly and good quality
Arrived quickly and was exactly how pictured really lovely quality really pleased
11 December 2022
Good
i had a complication with an order but was sorted out quickly and got 50% of the refund, would have liked a full refund as it was a christmas present but thank you for sorting it out for me!
25 December 2022
Reply from Craftwalla
Hi, we are so sorry about the mix up. We have emailed you back and included some options to put this right. Wishing you a wonderful Christmas.
Stunning door mat!
The door mat excelled my expectations. Such a lovely, well made product at a very good price. I purchased as a Christmas present and know the recipients will love it. Delivery was incredibly fast. Can not recommend enough. Already planning on placing another order. Thank you very much!
2 December 2022
Personalised door mat
I ordered a personalised door mat and was really pleased with the order! The quality was excellent and I’ve had lots of compliments about it. Loved it that much I ordered another one for another door.
2 November 2022
Received promptly
Received promptly,
Good quality and good value.
I would recommend this company.
It’s a novel idea having personalised door mat
7 November 2022
Great Company
Brilliant item, fab quality. Company were very helpful when asking for customisation.
Highly recommend!
27 October 2022
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.