Craftyzenith Reviews 404

TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

I had contact with somebody from customer service via chat, after I found out that that I apparently signed up for a subscription, which means I had to keep the account runningby payments. I was rea... See more

Rated 4 out of 5 stars

Eric helped me. He contacted me immediately and said he would help me resolve my issue. I thank him. I'm giving it a 4-star rating now, but I will update my review to 5 stars once my refund is credite... See more

Rated 1 out of 5 stars

Fraudulent debit card payment from your unknown company in South Africa. Kindly stop stealing money from our Accounts. You've debited my account twice in a space of a week while I've got nothing or an... See more

Company replied

Rated 5 out of 5 stars

Good afternoon, I tell you that on 02/14/2025 I was browsing Instagram and an advertisement appeared for a Stanley thermal glass that I would get just by paying for shipping. I paid for it and within... See more


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4.2

Great

TrustScore 4 out of 5

404 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Complete fraud

Complete fraud, I never signed up for this and they keep charging my card. I now have to block my card

7 March 2026
Unprompted review
Rated 4 out of 5 stars

Eric helped me

Eric helped me. He contacted me immediately and said he would help me resolve my issue. I thank him. I'm giving it a 4-star rating now, but I will update my review to 5 stars once my refund is credited back to my account.

16 December 2025
Unprompted review
Rated 5 out of 5 stars

It is very correct and professionalreliable, cooperative, they respond very quickly, orders arrive on time, and they are accurate in every order or question that is asked.

My experience was made excellent by the quick responses from the company, the company does a very successful job and is responsive to every request or order you make, with the order received it has made me very happy and I will cooperate every time and whenever I need to order things.

1 September 2025
Unprompted review
Rated 1 out of 5 stars

I ordered an “Air Backpack” through a…

I ordered an “Air Backpack” through a YouTube craftyzenith advertisement, which displayed a price of 38 SAR at checkout. However, I was charged 77 SAR instead. The Apple Pay notification reflected a $9.99 deduction. Unfortunately, the full amount was ultimately withdrawn by CraftyZenith. As expected, they classified part of the charge as a subscription, and according to their terms and conditions, the remaining amount is non-refundable. This feels like a deceptive and unethical practice.

After numerous email exchanges, they finally agreed to cancel my subscription—but even for that, they deducted (22.55 SAR) money from my account. Despite all the back-and-forth, I only got a small portion of the stolen amount(36.43 SAR) refunded. I strongly advise others not to be misled by their ads—they’re just out to take your money. It feels more like gambling than a service. I had no choice but to close my account.

11 July 2025
Unprompted review

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