Shocking! Ordered something for over £500 and it said standard delivery. Been waiting since 2nd July. Called up last week and the lady on the phone said it’ll be with me the following week by Wednesda... See more
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The staff were very proactive with contacting me when items I had ordered were out of stock. They kept me updated regularly as well with progress updates and options with what the next steps could b... See more
Company replied
Initially, I noticed I hadn't received an email confirmation for my purchase of two fans intended for the recent heatwave. After waiting two weeks with no delivery, I attempted to track down my order.... See more
Craigmore's website was easy to order from and they appeared to have cheapest price for the pressure washer I wanted. The product was delivered to Wales in 5 days via DPD, quicker than the 7-10 days d... See more
Company replied
Company details
- Tool shop
- Cleaning products supplier
- Industrial equipment supplier
- Industrial gas supplier
- Safety equipment supplier
- Welding Supply Shop
Written by the company
We have been established for over 25 years and are based in Northern Ireland. We are an Official Karcher Center, as well as approved stockists and resellers for 3M, Draper, Metabo, Sealey, Nielsen and SIP Industrial. We are the premier retailers in the UK and Ireland and have a wealth of product knowledge which means we are in the best place possible to ensure that you are buying the right product for the job, and you are getting the best deal!
Contact info
1-2 Diviny Drive, Carn Industrial Estate, BT63 5WE, Portadown, United Kingdom
- admin@craigmoreonline.co.uk
- craigmoreonline.co.uk
4.0
Great
6k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Poor customer service
My order arrived quickly but the item was damaged, I emailed with pictures asking for a resolution but have had no reply. No number to call them either stacey Clarke
15 January 2025
Unprompted review
Good price, but arrived days late
Good price, but arrived several days later that originally promised when ordering. Would have been better if the company had sent a communication as to why it was late and when it would arrive. Instead I had to contact them.
10 December 2024
Everything great
Everything great, good price and good ordering experience. One star off as delivery was slower than promised, but possibly just a busy time of year
6 December 2024
Excellent!
Very good all round. They offered a great price and quick delivery which came when they said it would. Could not ask for more really and very much recommended .
6 December 2024
Website is easy to use and Items…
Website is easy to use and Items arrived in good time, what more could you ask.
Well impressed with this company, had a delivery question, which they replied to almost immediately.
29 November 2024
Unprompted review
Great staff made for a good experience…
Great staff made for a good experience purchasing a very minor value product; from initial telephone conversation I was treated as a valued customer.
Highly recommend Craigmore store in Craigavon.
28 November 2024
Unprompted review
Terrible Service!
I ordered floor cleaner - dispatch took a week and delivery took a week after that - 2 weeks for floor cleaner! Not only that, it was delivered to the incorrect address, the tracking didn't work so I had no idea where this solution was, I emailed this company and received extremely unhelpful replies, they still haven't solved the issue. I would definitely suggest avoiding using this company!
3 July 2024
Arrived in good time
Arrived in good time, well packaged, careful and prompt delivery. They had the best price avalible online. Highly recommend Craigmore UK. Thank you!
25 June 2024
Unprompted review
The second Karcher item I've purchased…
The second Karcher item I've purchased from Craigmore and just as good an experience, as the first.
Kept me updated on when my delivery would be expected, what more can I say 👍.
10 June 2024
Unprompted review
Excellent customer service
Experience of customer service was excellent with this company. Purchased item broke within warranty and Craigmore organised and sorted the pickup and repair. Was very happy with the communication and service.
1 May 2024
Unprompted review
Fantastic service,’responsive to…
Fantastic service,’responsive to emails. Excellent price and delivered exactly when they said. Would definitely recommend.
22 May 2024
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