Craig Swapp & Associates Reviews 

849
TrustScore 3.5 out of 5

3.3

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Rated 1 out of 5 stars

this is the worst place to go to if you need help. they no longer are available to be reached when you need them to be. they do the bare minimum for you they do not care about nothing but doing little... See more

Rated 5 out of 5 stars

RJ and his assistant, Vanessa, did outstanding work on my Mother’s car accident case. They went above and beyond to get the best settlement possible for her. They genuinely cared about her injuries... See more

Rated 5 out of 5 stars

I just gotta say Brad Anderson and Amanda Klinkosh absolutely know their stuff! I have had to use them several times now and they just keep getting better. I once again have received a huge settlement... See more

Company replied

Rated 1 out of 5 stars

Any review of a law firm boils down to the answer to three basic questions. This one is pretty self-explanatory and needs no further explanation. 1. Was I completely happy/satisfied with t... See more

Company replied

Company details

  1. Legal Services

Written by the company

Craig Swapp & Associates has helped tens of thousands of people obtain full and fair settlements for their personal injuries. From auto accidents to product liability, we work for you to ensure you get the help you need to heal physically and financially after an accident. One Call, That's All.


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3.3

Average

TrustScore 3.5 out of 5

849 reviews

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3.3

All reviews

(849)

1 review in the last 12 months

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Rated 4 out of 5 stars

Good Job

Alexis and Jay did a good job working on my case. They were both easy to communicate with and responded quickly.

23 February 2022
Unprompted review
Rated 5 out of 5 stars

They were amazing!!

They were amazing!!! My attorney Colton Schneider and his legal assistant Carrie Vote did outstanding work on my case. They fought hard for me and kept me informed every step of the way. Thank you so much!!!

20 February 2022
Unprompted review
Rated 5 out of 5 stars

After my accident I was confused in…

After my accident I was confused in pain and not sure where to turn next. I was told to call Craig swapp and never regretted my choice! They took all the confusion out everyone was so friendly that I dealt with during my case! Olivia was always very kind calling to check on me each month and keeping me up to date! Got my money with no fight from my end. Highly recommend the law-firm as well as working with Kurt London and Olivia.

18 February 2022
Unprompted review
Rated 5 out of 5 stars

HIGHLY recommend

I was in a car accident in October of 2020 and hired Craig Swapp & Associates. I worked with Jenny F nearly on a regular for 16 months who was so incredibly helpful, kind and professional. If it wasn't for Jenny, I wouldn't of got the treatment I needed in order to fully recover from my injuries. She is a great communicator and genuinely cared about my treatment process and wouldn't let me settle for anything less than I deserved. She truly made the entire process run smooth and as easy on me as possible. The lawyer I worked with was Kurt L. He also wouldn't settle for anything less than what I deserved, was incredibly helpful explaining things to me so I understand and overall had great communication with me so I knew where we were with every step. I honestly cannot recommend Jenny F and Kurt L at Craig Swapp & Associates enough. They are an incredible team who were professional, consistent and kind. HIGHLY recommend!

17 February 2022
Unprompted review
Rated 5 out of 5 stars

Strongly recommend using Craig swapp if…

Strongly recommend using Craig swapp if your looking for a great Lawyer.
After working with Steven and Renea I would give them more stars if I could! They handled my case in a very timely manner with impeccable communication. Thank you so much Steven and Renea!I I appreciate the amazing legal work you did on my behalf.

17 February 2022
Unprompted review
Rated 5 out of 5 stars

Nola James was very helpful and…

Nola James was very helpful and friendly in getting me the help I need. Paul Childs, my attorney explained the claims/litigation process throughly and succinctly. He’s experienced and knowledgeable.

9 February 2022
Unprompted review
Rated 5 out of 5 stars

I originally went to Craig Swapp &…

I originally went to Craig Swapp & Associates through a referral from a family member. I am so happy that I did. I was involved in a Commercial Vehicle Accident 01/19. There were many obstacles to hurdle. RJ Ermola helped my family get the process started and explained the long road to follow. During our interactions over the last 3 years the office personnel associated with my case were beyond reproach. They were always informing me of updates to the case explaining my options and giving counsel on best course of action. When my case was handed over to Erin Dyer and Christina Lambert, the service that I received from them was above and beyond what I would ever expect. Erin Dyer didn’t treat my case of my family as another paycheck for the firm, she treated us as if she was on our side of the table. She fought tooth and nail to make sure everything was right and to make my family informed every step of the way. Erin Dyer is, in my opinion, an invaluable asset to the Craig Swapp Firm. Christina Lambert was a representative that I enjoyed engaging with. She handled all the tasks set forth by Erin Dyer to communicate and coordinate with me. She was extremely knowledgeable and efficient in her job. She handled my families hardship with the upmost respect in dealing with us. It is in my opinion That Erin and Christina are severely under paid for just the sheer amount of work that went into my case.
I would like to extend a personal thank you from my family and myself to RJ, Erin and Christina especially for helping us the way they did. Thank you.

7 February 2022
Unprompted review
Rated 1 out of 5 stars

review of a law firm …

Any review of a law firm boils down to the answer to three basic questions.
This one is pretty self-explanatory and needs no further explanation.

1. Was I completely happy/satisfied with the settlement of my case?
NO, I was not.

2. Would I ever hire Craig Swapp & Associates as my legal representative again?
NO, absolutely not.

3. Would I ever refer Craig Swapp & Associates to anyone seeking legal representation?
NO, absolutely not.

7 February 2022
Unprompted review
Craig Swapp & Associates logo

Reply from Craig Swapp & Associates

Hello Estevan, we are sorry you feel this way about your experience with us. We would be happy to discuss your case if you would like to give us a call. It’s very rare when clients come to us with an expectation and we exceed that but they leave frustrated.

Rated 5 out of 5 stars

Great attorneys that actually care!!

I was in an car accident last summer and the other party’s, who was at fault, insurance was extremely difficult to deal with and tried to close my medical claim before I had even received any medical care. RJ Ermola & Erin Dyer were such great attorneys and treated me with the utmost kindness and respect throughout the entire case. They did everything they could to make sure that all my medical bills were completely covered and I had a some extra money for any future medical bills I may incure if I happen to need any other treatment. I truly appreciate everything they did to make my car accident a bit easier of an experience.

2 February 2022
Unprompted review
Rated 5 out of 5 stars

Craig Swap and Associates 5 Star Service

Craig Swap and Associates provided amazing service in guiding me through the nightmare of not only being in the accident, but the process of working with the multiple insurance companies involved in such a case. It allowed me to focus on healing and recovery, and not the financial burdens that come along with unexpected medical costs.

2 February 2022
Unprompted review
Rated 5 out of 5 stars

Everyone that has been involved with my…

Everyone that has been involved with my case ( Mary Manley, Heidi Underwood, Alison Johnson and Kurt London) has been beyond wonderful. There was never an unprofessional or less than satisfactory interaction. They are all so helpful and committed and I'm glad to have been referred to them.

2 February 2022
Unprompted review
Rated 5 out of 5 stars

My name is Michael Petty

My name is Michael Petty. Brad A and Amanda K were Awesome! Any time I had a question they would have the answer or get right back with me. All around it was a very good experience. They were very professional and Amanda is oever talked tone of the sweetest people I've ever talked to.

1 February 2022
Unprompted review
Rated 5 out of 5 stars

Craig Swapp & Associates

I want to thank Craig Swapp and Associates for the representation I received. I want to be sure to thank Christina Lambert for keeping me informed with everything along the way, this was a long stressful journey and she certainly helped ease everything just by just her communication alone! with me and the honest care and concern she has shown for my particular case. It really was a tough ordeal for me and my children and I'm glad she was there to help us ease through as much as possible. I most of all want to thank Erin Dyer. She was a godsend in light of everything and once we proceeded forward in litigation and of course given the stress it caused me and my family she was absolutely amazing to work with and showed how much she cared by how hard she stood for me and my children that's something that won't be forgotten. Thanks Erin Dyer and the firm of Craig Swapp and associates you truly have a great crew and thanks again to Rachelle Larson, Christina Lambert. I would recommend anyone to your firm without a shadow of a doubt.

31 January 2022
Unprompted review
Rated 5 out of 5 stars

I have worked with Jennifer Reece and…

I have worked with Jennifer Reece and Rachelle Larsen since the day of the accident. They have been phenomenal! They have answered my questions. Have handled stuff behind the scenes and have gone to bat for me when things aren’t right. After having a vehicle collision it’s been so stressful. These two ladies help take the load off and do most of the heavy duty work. I recommend them to anyone needing an attorney

31 January 2022
Unprompted review
Rated 5 out of 5 stars

Would definitely recommend!

I called them shortly after my car accident, they sent someone to meet with me which was very convenient. Everything was handled over the phone from there. Everyone was very pleasant, professional, understanding, and great to work with. Thank you so much Brad Anderson and Morgan Maxwell for everything! Would definitely recommend.

28 January 2022
Unprompted review
Rated 4 out of 5 stars

Happy with outcome...

I gave 4 stars to Erin and Christina because they were very kind to me. It did take almost 2 years to get this settlement and this is why I didn't give them 5 stars.
I know that they had waited for the defendants to respond and that is why it took so long, but there was lacking of communication to me regarding this until I called the office to find that out. I would have given a 5 star rating if I would have had more communication from them. At one point there wasn't any communication from July 8-Oct. 14. So that was really the only part of the case I didn't like. Other than that like I said at the beginning, they were both very kind. One day I let all my anguish out to Erin regarding what I had gone through and she basically just listened, and gave me support. So over all they are good people and did help me. Thanks guys! CW

25 January 2022
Unprompted review
Rated 5 out of 5 stars

Craig Swapp is wonderful

Man where do I begin, oh yeah it all started with getting hit and getting hurt. But anyways I had never gotten in an accident and so I decided to call Craig Swapp one call that’s and was assigned to Kurt L. And there were times I got impatient cause I ended up needing treatment. And back surgery. Luckily I had Kurt and Nicole his para legal to walk me through this scary part reassuring me it will be ok and them reminding me of dr appts. I’m very grateful for Kurt and Nicole they are amazing I would not have been able to manage all this crazy stuff on my own! At Craig Swapp I became family and they were so sweet always! Thank you Kurt and Nicole you have been a blessing in my life more than words can describe!

25 January 2022
Unprompted review
Rated 5 out of 5 stars

Go with Kurt London and Paula

I actually hired another lawyer right after my accident. This was a huge mistake! He promised the world but delivered nothing. He let important deadlines slip by which cost me thousands of dollars.
After over a year I fired him and went to Craig Swapp. They came to my house to get all of the information they needed which was so convenient. Kurt London and Paula took on my case and worked so hard to get me an amazing settlement. They were even able to find some loopholes to make up for some of what the other lawyer cost me. I will be eternally grateful for their hard work and kindness. If you are in an accident and need a lawyer Kurt is your man!!

25 January 2022
Unprompted review

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