Cranville Wine Racks Reviews 

1,737
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 94 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the custom wine racks, highlighting the sturdy build, beautiful finish, and impressive speed of the delivery service. People also mention that the ordering process is entirely smooth, and the customer support staff is extremely helpful when bespoke assistance or guidance is needed. Some reviewers were not happy with certain aspects, noting issues such as unexpected damage during transit or a particularly time-consuming assembly process. A few consumers also mentioned that the natural wood contained knots requiring pre-drilling, or experienced occasional shipping information gaps.

What people talk about most

Product

Customers report widespread satisfaction and appreciation regarding the product. Reviewers frequently... See more

Delivery service

People report positive experiences with delivery service, highlighting extremely fast turnaround times and... See more

Quality

Customers consistently note positive experiences with quality, highlighting superb products that arrive... See more

Order

Reviewers mention positive feedback about order processes, highlighting speedy assemblies and very quick... See more

Service

Reviewers highlight positive aspects of service, describing it as brilliant, amazing, and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Quality product and service. Arrived within 24 hours just before Christmas. Used the joining kit to extend an existing rack. Quality wood used, all well machined and finished, no sharp edges to the me... See more

Rated 5 out of 5 stars

I did not arrive to create an account, but the seller answered to the contact email quickly and helped me in the buying process. Thanks a lot, Kevin! I made my order from outside of the UK so I woul... See more

Rated 5 out of 5 stars

I couldn't get on to web site to order, so telephoned and ordered that way. He suggested that I have the ready made instead of putting it together myself which I'm glad i did and he kindly delayed my... See more

Rated 5 out of 5 stars

These guys are amazing. Kevin and his team build the most amazing wine racks - the standard of the build is fabulous. They offer first class customer service and support. I have several of their racks... See more


Company details

  1. #1 of 2 best companies in Wine storage facility
  2. #1 of 6 best companies in Bar Restaurant Furniture Shop
  3. #1 of 10 best companies in Shelving Shop
  4. #9 of 57 best companies in Storage facility
  5. #1 of 5 best companies in Wine bar
  6. #3 of 8 best companies in Wine Cellar

Information provided by various external sources

Cranville wine racks offer wine rack storage solution. Manufactured and supplied by Cranville, 24 hour dispatch available on stock items. Call now 01234 822977!


Contact info

4.9

Excellent

TrustScore 5 out of 5

2k reviews

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4.9

All reviews

(1,737)

89 reviews in the last 12 months

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Rated 5 out of 5 stars

Wine rack

I couldn't get on to web site to order, so telephoned and ordered that way. He suggested that I have the ready made instead of putting it together myself which I'm glad i did and he kindly delayed my delivery for a day as I had a hospital appointment on the original delivery day. It arrived on the planned day and now has our wine stored in it.
Very pleased with service and product.

10 November 2025
Rated 5 out of 5 stars

great product

this wine rack exceeded our expectations,it is well made and looks great ,the company rang to say I had ordered the wrong size plinth and refunded me the balance.I can't fault the product or the company

5 November 2025
Rated 5 out of 5 stars

Personal service

I called the company direct which was very straightforward with immediate response to ensure delivery at my location and they were extremely friendly and helpful.

4 November 2025
Rated 5 out of 5 stars

Wine rack review

We saw the wine rack on Amazon. We brought it directly through the company 1: because it was slightly cheaper and 2: because Granville will get more of the money. The design is excellent and fits champagne bottles. The delivery was quick.

20 October 2025
Rated 5 out of 5 stars

Super helpful

When I rang the company as I had a problem they were fantastic. They were super helpful and responsive . The problem was not theirs, is was mine as I had ordered the wrong thing yet they were very understanding and happy to rectify my error.
I would highly recommend them if you are looking to buy a wine rack.

10 October 2025

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