Crash Courses Driving School  

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Rated 1 out of 5 stars

DO NOT BOOK! They cannot deliver on whatever they say on their website. The whole website is just a front for a lazy man who will not book you a test efficiently and does not communicate effectively.... See more

Rated 1 out of 5 stars

SCAMMERS DONT NOT USE THIS COMPANY!! My son paid £392 deposit and was told to pay another £975 to the driving instructor on the first lesson, tried to contact this company on so many occasions but... See more

Rated 1 out of 5 stars

Like all the other posts it’s a scam, promise you the world , messed about with dates and still yet to even see an instructor, how he’s still allowed to do this is beyond me!!! Excuses are awfu... See more

Rated 1 out of 5 stars

Wish i'd read the reviews before handing over £850.00 in total for my 17 year old daughter to be let down, spoken to rudely, cancelled on 4 times in 2 weeks so called intensive lessons. And when i... See more

Company details

  1. Driving school

Information provided by various external sources

Crash Courses Driving School offer intensive and semi-intensive driving courses throughout the UK.


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All reviews

(148)

9 reviews in the last 12 months

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Rated 5 out of 5 stars

I recently passed my test using a…

I recently passed my test using a company called Crashcoursesdrivingschool.co.uk.

I used these because the waiting times for driving tests is ridiculous!!! Around 5/ 6 months and as a company they offer fast track driving tests without any additional lessons if you are ready.

I found this company online ,initially i was alittle sceptical as I hadn't heard of them before,but I spoke to a lovely woman called Suzanne ,she explained exactly how they accessed the tests ,payment and roughly how long I would have to wait.

I booked my test and paid for it upfront on the 27th November and by the 27th December I received an email saying that they had one available for the 10th January!!! At my local test centre.

I immediately accepted and passed!!!.

The course is double what you would pay through the government website however, the waiting times are ridiculous and I was keen to pass without spending even more money on lessons and waiting til spring!!.

The extra money it cost was 100% worth it.

I would highly recommend this company and have just given out their details to two of my friends that are also ready to take their test but are not willing to wait 5/6 months to pass!!!.

14 January 2022
Unprompted review
Rated 1 out of 5 stars

Awful

This company gave me an instructor who was eager to get the first lesson underway to get the rest of his money but then would cancel for any other lesson afterwards. It has been 8 months and we've done 3 out of the 30 hours I've paid for. I have tried constantly to contact the company to get a new instructor and no reply. Would definitely not recommend.

12 January 2022
Unprompted review
Crash Courses Driving School  logo

Reply from Crash Courses Driving School

Hi Cleveland - I'm sorry your course didn't go to plan. We were let down by an instructor and I appreciate this was a huge inconvenience to you. I did arrange a full refund of the deposit paid as agreed. Best wishes, Crash Courses Driving School Team

Rated 1 out of 5 stars

Choose elsewhere

Don't waste your time, patience, money or sanity booking through these people.

It took 6 months for them to organise my course having already paid around a £500 deposit. I was consistently spoken to so rudely on the phone and made to feel bad for questioning their terrible service. I was even reduced to tears after a phone call once after a vile man accused me of lying about the information I had provided. It took 3 weeks for them to reply to each email and I couldn't bare calling them to be spoken to in such a way.

I wish I had read all the other bad reviews before booking with them.

They shouldn't offer a service they evidently cannot provide.

BOOK ANOTHER COMPANY.

5 January 2022
Unprompted review
Crash Courses Driving School  logo

Reply from Crash Courses Driving School

HI Phoebe - I'm sorry you felt you didn't get the service you expected. Your course and driving test did go ahead as agreed and we did try to help further by offering a second test to you via email, but unfortunately we didn't get a reply from you. Best wishes, Crash Courses Driving School Team

Rated 5 out of 5 stars

It's a scam. Do not Give them your money

It's a scam.

pure and simple.

called on the last day before my test. lost almost £600 got refunded for 4 hrs left at around . 100 somehow!! ?? cancelling my practical the day after I paid the instructor, meaning I cant even reschedule the practical on dvsa site for a later date..
just some of the stuff right here.

10 hrs is all I needed because I have had over 60 with intructor before pandemic, and been driving under supervision for 6 months on top of that.
And she screwed me over saying I wasnt test ready on the final day which I could no longer cancel the practical and reschedule for another date. or get another instructor. so they call me and Tell me that I can do it in my own car, mf which btw you need a whole bunch of stuff, its just ridiculous.

just some episode in the series of scumbag moves.

lost my test date, might be going into another lock down.
5 stars for screwing me over so well. congrats!!

13 December 2021
Unprompted review
Rated 5 out of 5 stars

Hassle free, passed first time

Having never driven before to passing after a 2 week intensive, I couldn't have had a better experience.

I booked a 40 hour course and was assigned Ian Swatton as a driving instructor. He was great and I can't recommend him enough, kept me calm in rough patches and taught me everything I needed to know.

Crash Courses found me a cancellation at the perfect time in the preferred test centre, at a very good price with 4 hours a day for 2 weeks. It couldn't have gone better. Passed first time!

29 November 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic

Fantastic, great customer service, matched with the right outcome! Very flexible and easy experience - thank you!

6 November 2021
Unprompted review
Rated 5 out of 5 stars

Excellent Company

What service! Excellent and friendly employees who always respond quickly to you enquiries and requests. Great delivery on the driving courses too - I did the 28hr as a new driver and it was a great foundation in learning to drive. Also when booking Practical Tests the fast track really fulfilled the promise - I had new tests every 3 to 4 weeks which is amazing considering the wait times right now! 100% recommend.

14 October 2021
Unprompted review
Rated 1 out of 5 stars

Currently waiting for a refund for a…

Currently waiting for a refund for a course I paid for over 3 months ago. I was promised regular updates by Bob who never got back to me and didn't reply to my email asking why I haven't been assigned an instructor after waiting for months. They organised taking my deposit within hours of me contacting them but that's where the service stopped. Extremely unhappy as I needed to be driving by now, I've wasted months waiting for absolutely nothing. Really poor service.

16 September 2021
Unprompted review
Crash Courses Driving School  logo

Reply from Crash Courses Driving School

Hi Ian - I'm sorry you've not had a good experience with Crash Courses Driving School. I did email you earlier today and confirmed you have been refunded in full. I think if you check your email spam/junk folder, you will find communications from Bob updating you, but I'm sorry you perhaps didn't receive the email as you should have. Best regards, Crash Courses Driving School Team

Rated 5 out of 5 stars

The best instructor

The company assigned me Jurgen and I can not thank them enough for this! Jurgen was an absolute dream to work with and made my experience educational and enjoyable. If you are Plymouth based please ask for Jurgen.

10 August 2021
Unprompted review
Rated 1 out of 5 stars

Go for an independent instructor

I have used 2 intensive driving companies and would not recommend either. They use temporary/short-term staff (due to covid?) and generally seemed more interested in getting your fee than getting you to pass.

An intensive course with an independent instructor was far more effective (and cheaper). This was easier to source than I anticipated as I assumed intensive tuition was only provided by driving schools. He seemed more committed (punctual, communicative, motivated). This was a contrast to the intensive driving companies whose lessons had no real plan or directed purpose, so the time just seemed to slip away without much of use happening.

14 June 2021
Crash Courses Driving School  logo

Reply from Crash Courses Driving School

Hi Jason B. We’re sorry to hear you wouldn’t recommend an intensive course. Unfortunately, we can’t trace your booking so without further information cannot offer a full reply to your comments. However please be assured that we don’t use temporary or short term staff. And as a company, good customer service and good customer satisfaction is what we strive to achieve. We’re sorry you felt we didn’t on this occasion. Kind regards, Crash Courses Driving School Team

Rated 5 out of 5 stars

Excellent throughout right from the first call

Excellent throughout right from the booking stage with clear guidance on timings and what’s involved. The communication in advance and all the way through to the test day itself from the instructor was superb. Suzanne was perfect instructor for my daughter (who passed this time) I can thoroughly recommend them (especially at this time to get a test date in itself is very challenging). Value for money when you weigh up all you get from the packages.

27 October 2020
Rated 5 out of 5 stars

Passed first time

Passed first time! The company booked my theory and practical within a short period of time. The instructor Judy was fantastic which meant I passed my test! Highly recommend!

7 October 2020
Unprompted review
Rated 5 out of 5 stars

Absolutely delighted with my experience…

Absolutely delighted with my experience with Crash Course Driving School, they have been nothing but helpful throughout the whole journey. Even with everything that has been going on, they always kept up to date with when the test centres would reopen and when I would be able to start having lessons. Most importantly passed first time, with only one minor. Great school, great instructor, great experience, would definitely recommend.

28 September 2020
Unprompted review
Rated 5 out of 5 stars

Excellent would thoroughly recommend.

Having been let down by another company I needed a quick course for my son. Crash Courses were excellent from day 1. Unfortunately COVID 19 interfered with the lessons and Test but once the centres were open all was completed with a pass to boot. We were updated regularly with the state of play and all emails were answered the same day.
Many thanks to Suzanne who kept me informed and Jamel the instructor. On this experience I would thoroughly recommend.

10 August 2020
Unprompted review

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