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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Many people were dissatisfied with the streaming service, frequently encountering issues like constant buffering, lagging, and error messages. Customers found the user experience clunky and slow, with problems navigating episodes and the app often failing to resume playback where they left off. The pricing was also a major concern, with many feeling it was too expensive for the quality of service, especially given the prevalence of ads even in paid subscriptions. Some people were dissatisfied with the app's functionality, reporting that it was buggy and sometimes required reinstallation to work. Reviewers also mentioned difficulties with subscription management, including unexpected price increases and challenges when trying to cancel. Additionally, some users experienced issues with closed captions and the app's compatibility with certain devices.

What people talk about most

Subscription

Users describe negative interactions with subscription. Many customers report issues like being charged twice... See more

Service

Reviewers highlight negative aspects of service, with many calling it the "worst streaming service ever."... See more

User experience

Customers consistently express significant dissatisfaction with the user experience. Reviewers frequently... See more

Price

Reviewers express strong dissatisfaction with the price. Many consumers feel the service is not worth the... See more

Application

Customers consistently note negative experiences with the app. Many reviewers report constant buffering,... See more

Based on these reviews

Rated 1 out of 5 stars

Terrible streaming service. The platform seems like it’s using tech from 20 years ago. When replaying a show, there’s no ability to see all episodes it literally just plays the last random part you l... See more

Rated 1 out of 5 stars

The worst streaming service you could subscribe to. If you choose to overlook their poor lineup of content, and their clunky and heavy user experience (everything feels heavy and slow to load), you'... See more

Rated 1 out of 5 stars

Worst streaming service ever. Randomly opens up to an episode that isn’t where you’ve left off, and does not let you just select the episode you want. It forces you to fast forward each individual epi... See more

Rated 1 out of 5 stars

Total bs, you pay so much for nothing good and most shows you wanna watch are in french , crave constantly lags,when you shut off your remote it kicks you out of the film you're watching, if you pay f... See more


1.1

Bad

TrustScore 1 out of 5

299 reviews

5-star
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1-star

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Rated 1 out of 5 stars

The worst streaming service

The worst streaming service you could subscribe to. If you choose to overlook their poor lineup of content, and their clunky and heavy user experience (everything feels heavy and slow to load), you'll still be inundated with ad breaks every few minutes, and sometimes the ads will get stuck forcing you to exit and return only to then be immediately hit by another forced ad break which has a 50/50 chance of also getting stuck, and on and on.

Cancelling my subscription right now.

7 February 2026
Unprompted review
Rated 1 out of 5 stars

I would give it zero if I could

I would give it zero if I could. It NEVER let me login through my TV. They billed me a day early... making my disconnect one month more expensive. Also one of the worst prices of service providers with the least amount of non-crap programs. Can Bell just go out of business already and hand the reigns to a competent company?

3 February 2026
Unprompted review
Rated 1 out of 5 stars

Not So "premium" subscription

We have premium subscription. Most of the programs still contains ads. Contacted crave support and they stated they run programming from other providers which have ads. This is not mentioned on their subscription page. I find this is a dishonest business practice and have cancelled my subscription. I urge people to confirm they know what they are getting for their "Premium Subscription".

31 January 2026
Unprompted review
Rated 1 out of 5 stars

Worst streaming service

Worst streaming service. Content is good, if you can find it. When you do, not only will ypu be subjected to MORE ads than network TV (remember, you're PAYING for this)...but the menu is clunky.. you can't surf between episodes to find the one you want, and again...SO MANY ADS....this service isn't worth ANY extra $....at all..

29 January 2026
Unprompted review
Rated 1 out of 5 stars

Shows don't load half the time

Shows don't load half the time, when they do they constantly lag. Other streaming services work fine on my internet, it is specifically Crave that has issues.

27 January 2026
Unprompted review
Rated 1 out of 5 stars

Don't waste your money

Don't waste your money. This app ruins its content with too many ads and constantly in French. Most content is low brow, poorly written garbage.

10 October 2025
Unprompted review
Rated 1 out of 5 stars

way too many adds

way too many adds. i swear i get ads every 5 minutes and its not just one 15 second ad, its three 30 second ads. AND ITS THE SAME ADS OVER AND OVER AGAIN. one or two ads is whatever, but this is crazy over kill. i stopped using it for this reason and hope they can work towards this issue.

24 January 2026
Unprompted review
Rated 1 out of 5 stars

Awful app

Awful app. Frequent crashes and poor performance!! If I could i would give it no star

23 January 2026
Unprompted review
Rated 1 out of 5 stars

Terrible streaming service

Terrible streaming service. A minute or 2 of Ad’s every 5-7 minutes. Volume on the ad’s is 2x louder than the show you’re watching. Cancelling this shit after the Soprano’s. I use prime and netflix happily and can’t stand these crave pricks

21 January 2026
Unprompted review
Rated 1 out of 5 stars

Crave has way too many commercials If you can't afford to pay the higher price it's way too expensive.

Crave has too many commercials. I pay for other apps that have commercials but not as many as Crave. Netflix has maybe four through a whole movie. Crave has 3-4 in one go around about three times during a movie. I watch the Global app free of charge and they don't even have as many commercials as Crave. It's too much on top of paying for the Service. Every time I try Crave because I like a show, I remember why I don't want to pay for them.

20 January 2026
Unprompted review
Rated 1 out of 5 stars

crave only in french they won't fix and no refund

Just before christmas Crave had a Promotion for an annual plan which i signed up for and when i used the app just about everything was in french,I checked all my settings and they were in english. I contacted Crave and they had me check settings reboot my apple box i told them it was connected by wire and they said that they would write up a ticket for a work order. Now over a month later and 3 more phone calls i asked for a refund because nothing was done they said that i agreed to a nonrefundable subscription i agreed, but i didn't agree to a subscription in french. They said they can cancel my subscription but no refund this is the worst customer service i ever encountered

20 January 2026
Unprompted review

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