We needed an annual service of our alarm system. We were given a reminder by the company, which was great, because we would forget. After a phone call to the lovely lady in the office we booked a... See more
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Crawley Locks and Alarms provide great customer service. They are very quick to resolve any issues, go out of their way to overcome any faults, very reliable and very clean and tidy when installing an... See more
Very friendly people who consistently do a good job - we have worked with them for some years now. They are unobtrusive and good enough to take their shoes off as soon as they come through the front... See more
Your engineer was as always polite, competent and efficient.
Company details
Written by the company
Crawley Locks & Alarms - CLAA Security is a local company offering a wide range of customised Security solutions in Surrey and West Sussex. We are able to use the latest technologies and quality components to secure your home. From small apartments and family homes, to country estates and industrial premises. We are able to offer installations of intruder alarms systems, specialising in Wire-free Systems along with home automation. As a leading Security Installer CLAA Security offers a free initial site survey and security risk assessment followed by a free no obligation quote. We are committed to competitive prices and complete customer satisfaction. We are an accredited member of the Security Systems and Alarms Inspection Board (SSAIB).
Contact info
Unit 1 Old, Antlands Lane, RH6 9TE, Horley, United Kingdom
- 01293 889167
- sales@crawleylocksandalarms.co.uk
- crawleylocksandalarms.co.uk
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Professional work and clear…
Professional work and clear communication. Punctual and efficient.
Fabulous company
Very friendly, polite and knowledgeable.
Very reasonably priced!
Great company.
Would definitely recommend.
Appointment to service alarm
Appointment to service alarm came through promptly. Engineer explained what he was going to do and just got on with servicing the alarm which didn't take long.
Great service as usual
Very helpful and professional
Friendly service
Friendly service. Very happy with our alarm and this was its first annual service. Would definitely recommend.
The routine annual maintenance was…
The routine annual maintenance was carried out efficiently and quickly, with no disturbance beyond what was expected.
Arrived in time with the right parts…
Arrived in time with the right parts and did a great job with no time wasting. Clearly knew what they were doing even though it was a takeover. Very impressed.
A customer since 2018
We have been using CLLA since 2018 and they have always been professional and prompt in every visit.
More than happy to explain any questions we have and the alarm fitted has also been good and reliable.
Always friendly and helpful.
Friendly and Efficient
Very friendly people who consistently do a good job - we have worked with them for some years now. They are unobtrusive and good enough to take their shoes off as soon as they come through the front door and without being asked! They explain things very well and are always available to assist.
Professional, knowledgeable
Technician was on time, friendly, considerate, informative, professional, excellent product knowledge, trustworthy.
Annual service carried out
Annual service carried out. Easy to make appointment via friendly phone service. Service carried out timely and faulty part replaced. Always professional, efficient and friendly.
Really quick to answer queries and…
Really quick to answer queries and offer support. Many thanks
CLAA always good service
CLAA always good service, tidy, helpful, never had a problem all the years we have them to service the alarm, and when they put in the CCTV ...
A great company to deal with
A great company to deal with, Scott is very attentive & responds to all queries in the quickest possible time.
I highly recommend this company.
Scott and Craig upgraded my security…
Scott and Craig upgraded my security camera and alarm system, polite service, excellent quality of workmanship, tidy and diligent.
Been using CLAA for many years now, never let me down and will continue to use for many more years.
Alarm system service
Quickly and efficiently done with some adjustments to suit my requirements - all completed in a friendly and helpful manner.
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