FreshBet 🇬🇧 Top UK Reviews 

The search found a game but tapping it threw an error and it wouldn't open. Tried on a five-year-old phone and in a browser, same thing. Agent said they were 'looking into it'.

sent the utility bill for KYC over breakfast, rejected for being too old.

The app kept logging me out mid-spin on Book of Dead, twice in one session on an old iPhone SE. Each time I had to log back in, and once the round I'd been on wasn't there when I returned, though the stake was gone. Support blamed my connection, but every other app on the same wifi was okay Stopped playing on mobile after that, which rather defeats the point of a mobile casino.

the date filter omitted two deposits from last week.

so 3 months, 2 bonuses with one of them voided, a cashout sat pending into day 6, and about 4 chats that all ended with the same processing paragraph. i have stopped trusting the cashier page numbers

Live chat queue said position 3, then jumped to 12, then timed out.

Twice on my break.

Emailed instead and got a reply the whole weekend later that didnt actually answer the question.

first proper bonus. claimed it during a long train delay at crewe. thirty minutes of spins. then a message saying the offer is for new customers only, which i am, and it was removed anyway with no reason given.

The bonus rules were not shown clearly before deposit.

The balance updated nearly six working days after my deposit since Friday.

eleven days! eleven! for a card withdrawl that the site itself says takes one to three. and the worst part is that nobody tells you anything while its happening, you just refresh the same page and see the same word. i chased on day four, day seven and day ten and got the identical holding reply each time.