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Review summary

Created with AI, based on recent reviews

Considering 171 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, competitive pricing, and the quality of the products. Many people highlight the quick and efficient delivery service, often noting that orders arrive sooner than expected. The ordering process is frequently described as easy and straightforward, with a clear and user-friendly website. However, some customers also noted issues with delivery times, mentioning that their orders took longer than anticipated to arrive, with a few instances of orders not being received. A small number of people also reported receiving incorrect items or having trouble with product compatibility.

What people talk about most

Delivery service

Consumers find delivery service to be positive. Many customers praise the fast and efficient delivery, with... See more

Price

People report positive experiences with price, consistently finding them competitive and reasonable. Many... See more

Product

Clients share positive opinions on product quality and value. Many reviewers appreciate the competitive and... See more

Service

Reviewers consistently express satisfaction with the service. Many customers highlight the excellent service,... See more

Order

Customers had positive experiences with order. Many reviewers found the website easy to navigate and the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered online and got confirmation almost straight away. They said they were shipping using Royal Mail so I was expecting a long wait but to my suprise my goode arrived just two days later & this was... See more

Company replied

Rated 5 out of 5 stars

I've bought from Crazy Kangaroo several times recently, and it's always been great service at a reasonable price. The website is clear and easy to use, delivery is fast, it's a good reliable company.... See more

Company replied

Rated 5 out of 5 stars

Sensible prices for genuine HP ink cartridges. Fast service. Provides label for recycling via email but my computer warns against opening it so haven't.

Company replied

Rated 5 out of 5 stars

Excellent range of printer cartridges for all makes of printers. The prices beat most places hands down. Orders always arrive quickly. Brilliant service. I have been a customer for many years and ca... See more

Company replied


Company details

  1. Printer Ink Refill Shop
  2. Computer Accessories Shop
  3. Office Supplies Store
  4. Toner cartridge supplier

Written by the company

At Crazy Kangaroo, we specialize in genuine ink cartridges from top brands like HP, Canon, Epson, and Brother—no refills or remanufactured alternatives. Our products guarantee top performance, compatibility, and network security with original chips and advanced technology. We’re also committed to sustainability with our free ink cartridge recycling service: Download a freepost label to return your used HP and Canon cartridges. Or get free pre-paid recycling bags with every HP and Canon ink order. With fast delivery, great prices, and eco-friendly solutions, Crazy Kangaroo is your trusted partner for all your printing needs.


Contact info

4.8

Excellent

TrustScore 5 out of 5

421 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 83% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very good service from ordering to…

Very good service from ordering to delivery of ink cartridges plus a returns envelope for the used ones to be returned.

25 September 2025
Crazy Kangaroo logo

Reply from Crazy Kangaroo

Thank you very much for your kind feedback! We’re delighted to hear you were happy with the service and the recycling option!

Rated 5 out of 5 stars

Competitive price

Competitive price

Accurate delivery schedule

Yet to use, but I assume product is fit for purpose or you will hear from me

25 September 2025
Crazy Kangaroo logo

Reply from Crazy Kangaroo

Thank you for your positive feedback. If there is any issue at all, then please let us know. Our customer service team is available 7 days a week to help.

Rated 4 out of 5 stars

My cartridge arrived on time .

My cartridge arrived on time .
Good service and communication.

25 September 2025
Crazy Kangaroo logo

Reply from Crazy Kangaroo

Thanks so much for your review! We are pleased everything reached you promptly and that our updates were helpful!

Rated 5 out of 5 stars

Competitive pricing

Competitive pricing - a little slower for delivery than other suppliers but, hey.....it's coming from Jersey and I was in no hurry. Would definitely use again. :-)

24 September 2025
Crazy Kangaroo logo

Reply from Crazy Kangaroo

Thank you for your feedback! We are sorry for the slight delay in delivery, but we are glad you were happy with the pricing and service, and we look forward to serving you again!

Rated 5 out of 5 stars
Crazy Kangaroo logo

Reply from Crazy Kangaroo

Thank you for your positive feedback! We are glad you were happy with the price and dispatch speed, and we look forward to serving you again!

Rated 4 out of 5 stars

GOOD QUALITY AND GOOD DELIVERY

The quality of the product and the response delivery was first class as always and i will carry on using you.
Thank you.

29 August 2025
Crazy Kangaroo logo

Reply from Crazy Kangaroo

Thank you for your positive review, we are pleased that you are happy with our service and look forward to welcoming you again!

Rated 5 out of 5 stars

Good price

Good price and prompt delivery.

27 August 2025
Crazy Kangaroo logo

Reply from Crazy Kangaroo

Thank you very much for your positive review, it is much appreciated!

Rated 5 out of 5 stars

Easy to use website.

Fast, easy to order website. Quick to deliver. Extremely competitive prices.

27 August 2025
Crazy Kangaroo logo

Reply from Crazy Kangaroo

Thanks for your positive review - we are glad you appreciate our service!

Rated 5 out of 5 stars

Clear and quick confirmation of order

Clear and quick confirmation of order. Prompt despatch and delivery. Fair price , goods as described. Thank you.

26 August 2025
Crazy Kangaroo logo

Reply from Crazy Kangaroo

Thank you very much for your kind feedback! We’re delighted to hear that you were happy with the service and your order. We really appreciate your support and hope to serve you again soon.

Rated 1 out of 5 stars

Awful

Ordered printer ink on 22 August 2025. I am now being told it is delayed until 3 September. This is a product I need to do my daily work. Yet there is no urgency. Apparently, despatche from Jersey using Royal Mail, so what's the problem? I have had this before when buying from Jersey. On three other occasions I have had long delays, until they eventually tell you it has been damaged in transit and that you need to contact the seller. This is absolutely unacceptable, particularly when they have taken your cash and you are left hanging in the air.

30 August 2025
Unprompted review
Crazy Kangaroo logo

Reply from Crazy Kangaroo

We’re very sorry for the delay and for any inconvenience this may have caused. Please note that the delivery date provided was only an estimated timeframe. We appreciate you confirming that your order arrived just one day later than expected. Once again, we sincerely apologise for the delay and hope you will allow us the opportunity to serve you again in the future, with a smoother experience.

Rated 5 out of 5 stars

Top rate service

Top rate service.
I cannot praise Crazy kangaroo highly enough.
Quality product at a competitive price.
Immediate dispatch after placing order ensures quick delivery.
Excellent after sale contact. If needed.
Highly recommended.

12 August 2025
Unprompted review
Crazy Kangaroo logo

Reply from Crazy Kangaroo

Thank you so much for your kind comments! We’re thrilled you had such a positive experience and that everything arrived promptly. It means a lot to know our support and products are appreciated. We look forward to assisting you again in the future!

Rated 5 out of 5 stars

Lovely presents.

Arrived quickly, sensibly packaged and will be kept as a Christmas present. Thank you very much.

30 July 2025
Crazy Kangaroo logo

Reply from Crazy Kangaroo

Thank you for sharing your positive review!

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