Dr Preetham Rao at St Pauls was great. She got us the result we wanted, first time around, after we had moved from another clinic that was simply unable to. We appreciated the more natural, less m... See more

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Words cannot express our gratitude to Create Fertility. We had been trying for several years and when we decided to go privately, we came across your Clinic. From the very first moment we steppe... See more
Company replied
They just after the money, they dont care about you or your issues or your fertility its all money masked under “ care”. They lost my payment the whole department couldnt find it, then they wouldnt le... See more
Company replied
I had hard journey did two icsi cycle. First cycle failed then did second one but yes create team is amazing they are very caring and very helpful specially doctor Archana and doctor Arti as well doct... See more
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Company details
- #8 of 9 best companies in Fertility clinic
- #4 of 6 best companies in Fertility Doctor
- #1 of 1 best companies in Sperm Bank
Written by the company
As part of the world's leading fertility group, we combine global expertise with personalised fertility treatment from your caring local team, to achieve exceptional success rates.
Contact info
150 Cheapside, EC2V 6ET, London, England, United Kingdom
- 0203 319 9490
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This company invites their customers to review, whether positive or negative
Replied to 69% of negative reviews
Typically replies within 2 weeks
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A kind person...
Went to see Nisha for a scan earlier today and she was professional, caring and compassionate. She listened attentively and explained everything in detail. Thank you for your kindness during the appointment.

Reply from CREATE Fertility - St Paul's
Outstanding
The doctor the staff everyone was so humble and helpful throughout the treatment .

Reply from CREATE Fertility - St Paul's
Quick respond
Efficient in answering any questions. They learnt the cycle well and changed the treatment when needed and advised accordingly.

Reply from CREATE Fertility - St Paul's
Trust the process
I am grateful to all the Consultants and Nurses at Create Fertility- without you all, I wouldn’t be sitting here with my baby girl in my arms writing this review.
We were supported and listened to and hope was given- despite being told we required donor eggs.
I learnt that I needed to trust the doctors, trust in the process and trust in my body. Have faith!

Reply from CREATE Fertility - St Paul's
First and second round both worked
I had my first time round had a girl with abc/create 2nd time round fell pregnant. Absolutely over the moon the staff are amazing.
I love the fact it was the same doctor that done my transfer both times thank you Dr Kulkarm

Reply from CREATE Fertility - St Paul's
Great experience!
The Dr. made me feel super comfortable during my scan, took the time to explain everything and made the whole experience seamless. All the staff were great. Would highly recommend.

Reply from CREATE Fertility - St Paul's
The successful of my procedure
The successful of my procedure, the staff’s commitment and welcoming.

Reply from CREATE Fertility - St Paul's
Successful IVF…
The doctors understand my body system based on test results and gave the best protocol for the treatment.

Reply from CREATE Fertility - St Paul's
I highly recommend Create
Had a great experience at St Paul's clinic, i have been looked after very well. We have now a boy, and im so glad i met that amazing staff

Reply from CREATE Fertility - St Paul's
Much appreciated for the support
We would like to thank create fertility for second time by looking after me through the process and it resulted to a healthy baby boy and now we we have a boy and girl and we are looking forward to use the rest of our embryos.
Anyone looking to have a baby ,can contact the clinic they are very popular with mild hormone treatments.
Thank you Create Fertility for all the support.
Best of luck for anyone starting the treatment process.

Reply from CREATE Fertility - St Paul's
St Paul’s experience Egg collection
Had my egg collection at St Pauls and had the best care. Everyone was so kind, explained everything. Would like to say a special thanks to my main nurse Krystal (and the other nurses who I can’t remember the name of sorry!) who introduced herself with a smile, accompanied me to theatre and made sure I was pain free post the procedure. Genuinely 10/10 care. Thank you.

Reply from CREATE Fertility - St Paul's
Great Medical team, very poor admin!
Create’s medical, nursing and surgical team were brilliant and during my appointments and procedures made me feel totally at ease. We never saw the same doctor twice would be my only feedback, but the people we did see were always great. Sadly the admin team really let Create down. The communication was poor, I chased basic information and the only way to get to speak to someone was to withhold payment so they called you! We also had some bad experiences, for example, after my first round I was told I was pregnant and then told I wasn’t a matter of minutes later on another call. If it wasn’t for the head of nursing (Chriss) we would have left Create. Her support, understanding and dedication to getting our questions answered in areas outside of her remit were hugely appreciated. We are so so lucky that a few rounds in we managed to fall pregnant and now have a beautiful 7 week old baby boy, which in the end is all that matters, it would have just been wonderful if our experience with Create wasn’t so frustrating, adding to an already stressful time.

Reply from CREATE Fertility - St Paul's
I do not recommend this clinic
I do not recommend this clinic.
They were very poor with communication and difficult to get hold of. IVF has very critical timelines so you need a team who you can speak to easily. There were times when we would wait days for a response. There was also conflicting advice and a misdiagnosis. We went to another clinic and had a much better service there. Our treatment at the other clinic was successful and I put this down to a better protocol for us, better listening and less stress vs. Create.
They also took too long to send over our medical notes.

Reply from CREATE Fertility - St Paul's
fantastic
Create were fantastic, good communication throughout; with a sensitivity to the journey of IVF.
We had one unsuccessful transfer and sit writing this with our 6-week old daughter and are so grateful to create for making it all possible.

Reply from CREATE Fertility - St Paul's
We had such a brilliant experience with…
We had such a brilliant experience with Create from start to finish. Lauren, our patient coordinator, helped us throughout. Every appointment was comfortable, calm and reassuring. Every single person we came into contact with, reception staff, doctors, nurses, anaesthetists etc treated us with such kindness. Could not recommend enough. No question felt stupid to ask, the support we received was amazing. As a same sex couple, a thoughtful and aware environment was super important to us, and Create really delivered on this front also.

Reply from CREATE Fertility - St Paul's
I don’t recommend this clinic.
I don’t recommend this clinic.
I have 4 embryo transfer , all failed. They didn’t do all the blood test, investigation, after 2 failed embryo transfers they give me injections, but without any progesteron blood test🤦
First I was at Abc clinic, after 2 failed embrions they said to me” we don’t know why, you have to go at create fertility “ . Basically the let me in stand by, without any answers.
First they ask for money, after you have to call them for next step.
Very disappointed, definitely I don’t recommend. Inexperienced.

Reply from CREATE Fertility - St Paul's
Excellent
Excellent. Clear, friendly guidance and nurses and doctor considerate and caring. Felt looked after throughout whole process.

Reply from CREATE Fertility - St Paul's
Very friendly staff
Very friendly staff and the team that carried out my procedure were amazing, friendly and caring

Reply from CREATE Fertility - St Paul's
From the start Create Fertility at St…
From the start Create Fertility at St Paul’s, London we’re understanding, approachable and took me through each step without being overwhelming. Everyone from the reception staff to Nurses and embryologists were amazing, so friendly and gave clear instructions on next steps and what to expect.
My treatment resulted in our identical twin girls! Over half way now and couldn’t be happier.
Thank you to Create and the team

Reply from CREATE Fertility - St Paul's
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