Creation Furniture Reviews 

595
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 261 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional craftsmanship and solid wood construction, noting that the items look even better in real life and beautifully complement their living spaces. The online ordering system is smooth and highly user-friendly, while the delivery service is prompt, exceptionally well-packaged, and handled by professional couriers who keep buyers fully informed throughout the process. However, some people mentioned minor drawbacks regarding furniture assembly and hardware adjustments. Specifically, a few reviewers observed that certain cupboard doors or drawers did not close properly or align completely flush due to minor mechanism limitations.

What people talk about most

Product

Reviewers mention positive feedback about product quality, frequently praising the stunning craftsmanship and... See more

Quality

People report positive experiences with quality, often describing the furniture as stunning, solid, and... See more

Delivery service

Customers consistently note positive experiences with delivery service, praising smooth, on-time arrivals and... See more

Service

Consumers find service to be exceptionally positive, praising the smooth delivery process, careful packaging,... See more

Order

Reviewers highlight high satisfaction with the order process, frequently praising the fast and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It's not easy buying a significant piece of furniture on line. Experience taught me that the picture does not always give the actual look and feel of the object. However, the piece I ordered from CREA... See more

Company replied

Rated 5 out of 5 stars

With the draw of an ambient feel website, I was pulled in to a furniture world where you can find some really beautifully designed pieces. I ordered the copper flamed coffee table with a due delivery... See more

Company replied

Rated 5 out of 5 stars

When I ordered this it stated 3 weeks. Unfortunately I had to chase the order only to be told it was out of stock until January 26. I really liked the look and style so decided to wait however the com... See more

Company replied

Rated 5 out of 5 stars

Used this company for the first time. Ordered a beautiful little cabinet. Its solid wood, well made, a stunning design, that catches the attention of everyone who sees it. The item was in stock, arr... See more

Company replied


Company details

  1. Home Furniture Shop
  2. also in
  3. Lighting Shop

Written by the company

We are a company established by a group of friends which are passionate about turning good ideas into real life. One day we decided to create something not only for our joy but also to meet the needs of others. Our experience and personal expectations pushed us to create a place where everyone will be able to turn their home into a work of art, and this is how Creation Furniture has made.


Contact info

4.8

Excellent

TrustScore 5 out of 5

595 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 87% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(595)

230 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The furniture is very well made and as…

The furniture is very well made and as it appears on the website. Great communication about dispatch and delivery times. Well packaged and protected during transit. Very pleased.

21 May 2026
Creation Furniture logo

Reply from Creation Furniture

Thank you so much for your review, we’re really pleased you’re happy with your furniture and the service you received. We truly appreciate your feedback 😊

Rated 5 out of 5 stars

Excellent quality

It's not easy buying a significant piece of furniture on line. Experience taught me that the picture does not always give the actual look and feel of the object. However, the piece I ordered from CREATION FURNITURE is exactly what I expected. It's beautiful and many people have already admired it. Thank you.

29 May 2026
Creation Furniture logo

Reply from Creation Furniture

Thank you so much for your wonderful review. We’re delighted the piece lived up to your expectations and is already being admired. That really means a lot to us 😊

Rated 5 out of 5 stars

Delivery good

Delivery good
Table very good (good quality)
The hole experience was brilliant

29 May 2026
Creation Furniture logo

Reply from Creation Furniture

Thank you so much for your review, we’re so pleased you had a brilliant experience with us. We really appreciate your feedback and hope you enjoy your new table 😊

Rated 4 out of 5 stars
Creation Furniture logo

Reply from Creation Furniture

Thank you so much for your lovely review, Bina. We’re really pleased to hear you had a great customer service experience. We always aim to make every order a 5-star one, so if there’s anything we could have done even better, we’d genuinely love to know.

Many thanks,
Paula
The Creation Furniture Team

Rated 5 out of 5 stars

Very easy and pleasurable experience

Very easy and pleasurable experience
Placed an order
Came earlier than expected
Well informed about delivery time
Extremely well packed product
And obviously outstanding furniture

21 May 2026
Creation Furniture logo

Reply from Creation Furniture

Thank you for the lovely feedback, great to hear everything went smoothly and that the furniture lived up to expectations. We really appreciate it 🙂

Rated 5 out of 5 stars

This is the most beautifully made desk…

This is the most beautifully made desk…
The packing was great and the service was excellent I love my desk

20 May 2026
Creation Furniture logo

Reply from Creation Furniture

Thank you for your kind words, we're so pleased you're loving your desk. Great to hear everything from the service to the packaging met expectations 🙂

Rated 5 out of 5 stars

Caught my eye when browsing for a media…

Caught my eye when browsing for a media unit as the range on offer was extensive. Helpful when placing my order the item arrived promptly and wow it looks stunning and is great quality

19 May 2026
Creation Furniture logo

Reply from Creation Furniture

Thank you for the lovely feedback, we're so pleased the piece caught your eye and lived up to expectations. Great to hear you're enjoying both the design and quality 🙂

Rated 5 out of 5 stars

Small table

The items I ordered were very good and the delivery was quite good, it’s nice to see furniture that is a little bit different.

13 May 2026
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Reply from Creation Furniture

Thank you for your feedback, we're glad you enjoyed the pieces and that they brought something a little different to your home 🙂

Rated 5 out of 5 stars

Mango wood peacock sideboard

Ordered mango wood peacock sideboard. Came about 6 weeks earlier than expected which was communicated by Creation. Delivery was well organised and arranged. Packaging was superb, very secure.
The sideboard itself is absolutely stunning, even better than the picture. It looks wonderful in my living room and I'm debating adding another the other item from the collection. Many, many thanks Creation.

27 May 2026
Unprompted review
Creation Furniture logo

Reply from Creation Furniture

Thank you for such a lovely review and great news that it arrived earlier than expected! So glad the Peacock sideboard made such an impression in your living room 🙂

Rated 5 out of 5 stars

Lovely quality TV Unit

Lovely quality TV Unit, delivered on time and looks amazing in my living room!

25 September 2025
Creation Furniture logo

Reply from Creation Furniture

Thank you, great to hear it arrived on time and looks so good in your living room 🙂

Rated 5 out of 5 stars

Side Table

Sandra & Diana are an absolute credit to your company!!!....110% for their customer service...

The craftmanship and quality of my side table is fabulous - love it, love it looooove it!!!... 💛

11 May 2026
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Reply from Creation Furniture

Thank you so much for the lovely feedback! We’ll be sure to pass your kind words on to Sandra & Diana, they’ll be thrilled. So glad you’re loving your side table.

Rated 5 out of 5 stars

Very happy with the 200cm floating…

Very happy with the 200cm floating solid oak tv unit I bought I ordered it in December 2025 and it was supposed to be delivered in March 2026 but was delayed and eventually delivered mid May 2026, which was disappointing but Creative Furniture refunded me 5% of the purchase price as compensation for the delay. Very solid unit which looks absolutely stunning.
Worth waiting for as I couldn’t find anything half as nice.

14 May 2026
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Reply from Creation Furniture

Thank you for your patience and understanding, we really appreciate it. So glad to hear the Stonegrace TV unit was worth the wait and made such an impact in your space 🙂

Rated 5 out of 5 stars

Superb quality

Superb quality, easy to use website.

4 May 2026
Creation Furniture logo

Reply from Creation Furniture

Thank you, we'r glad to hear you found everything easy to use and were happy with the quality 🙂

Rated 5 out of 5 stars

Excellent

I recently took delivery of a Viking oak tv stand. The item was packed extremely well with no damage to the item. I am very pleased with the build quality and design and all at a reasonable price.
I can highly recommend this company.

15 May 2026
Unprompted review
Creation Furniture logo

Reply from Creation Furniture

Thank you for the recommendation. Great to hear you’re pleased with the Viking TV stand and that everything arrived safely 🙂

Rated 5 out of 5 stars

Excellent service

I ordered a coffee table and unfortunately the legs were missing. I contacted the customer services and was very impressed with their response. The legs were located and sent out within a day. I was kept well informed at all times. I'd have no hesitation in ordering from them again.

12 May 2026
Unprompted review
Creation Furniture logo

Reply from Creation Furniture

Thank you for your understanding, really glad our team could resolve things quickly for you. We appreciate your kind words and support 🙂

Rated 5 out of 5 stars

Very easy website to use

Very easy website to use . Very quick delivery and my order is just perfect , very classy ! Worth every penny ! Will definitely use again . Got my eye on a few things already .

30 April 2026
Creation Furniture logo

Reply from Creation Furniture

Thank you! Love hearing that you’ve already got your eye on more pieces! So glad you’re happy with everything 🙂

Rated 5 out of 5 stars

Excellent communication and clarity on…

Excellent communication and clarity on questions I had. The side tables I ordered were actually a lot better than I expected.
Delivered on time and very well packed.
I'd have no hesitation ordering from Creation Furniture. Lots of good items. Good experience dealing with them

27 April 2026
Creation Furniture logo

Reply from Creation Furniture

Thank you, Bob! Really pleased to hear the side tables exceeded expectations. We appreciate your kind words and hope to welcome you back again in the future 🙂

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