Mattel Reviews 11

I ordered a Scarah Screams doll in january. A collector doll. Cannot be bought later. In april i ordered a rochelle doll and wanted to cancel the rochelle doll order. I emailed mattel about it and added the rochelle order code. Instead they cancelled the Scarah screams doll. I wrote again saying they made a mistake and i want it fixed. They told me the Scarah Screams order cant be fixed. Still waiting for the rochelle order to be cancelled. Absolutely horrible company and horrible customer service. Never order from them. Its not worth it unless you live in america

They sent me a wrong doll. I bought a girl barbie and they sent me a boy version. I couldn’t be bothered returning it. It’s disappointing. The only good thing is the item arrived safely.

Another 1 star experience with this company.

I’m absolutely done. This last release for the RWB was the last straw for me. I’m done, and moving forward with another brand that respects and loves its collectors more.

Checking ebay you’ll see dozens of scalpers selling 5 or more items, on something that should be 2items exclusive for members.

It’s slowly eroding brand reputation and destroying the community. Sad really.

Waited to get a 80th Hot Wheels set and got 1 in my bag and jumped right on iyt to pay and it was taken away. NEVER GOT CHANCE TO PAY. Wanted this for my 12 year old grandson that collects Hot Wheels. He was very excited but NOPE MATTEL CREATION JUST CRUSHED A DREAM OF HIM OWNING for them to sell to people that will resell for double or triple the price. JUST WRONG....NOT HAPPY

Mattel Creations: I do not like that they have taken away Barbie's breast in the holiday Barbie. They need to make an adult version of the holiday Barbie at the same price with the large breast. The flat chest on Barbie is not working for the older collectors of Barbie. I received the 2024 holiday Barbie for my birthday and was disappointed in the flat chest. Especially with all of the decorations in the box, it takes away from the Barbie doll and her dress.

I am not sure if I have the right site. But here I go. Please stay away from these apps, skip-bo and phase10 casual and game. These games are fixed for the player to lose the games. Do not waste your time or money on these games. They are not random they are fixed for the player to lose. Nobody, lose 20 times in a row without the game been fixed, for the player to lose. Do not waste your time on these games!!!