Creativegiftss Reviews 

4 weeks later and still waiting on two additional dolls. Only one arrived and not as pictured. Looks like I'll be contacting Cyber and BBB.

Wished I’d seen these reviews before I ordered two dolls for my girls smmfh. I still haven’t received them yet n now I’m afraid of what I’m really getting. Never seen so many bad reviews about a company as this one and it’s very disgusting that they continue to sell these dolls. Oh how did y’all speak to someone because I can only email them. I hate this purchase already thanks for all the reviews

okay update so i did receive the doll but it looks nothing like the picture yet i'm very disappointed please please please don’t order from this company it’s a scam!! the doll looks like it’s worth $5-10 dollars. I payed $50 for that doll. @creativegiftss this need to be taken down!!

Do NOT buy from this company!!!! I repeat do NOT buy!! I ordered a doll for my daughters Christmas gift a month ago and still haven’t received it! I asked for a refund and they rudely told me no, multiple times! SCAM!!!!!

Wrong doll sent. Baby avatar required and totally different doll received with lepardprint outfit and loin clothe sent. Totally different face. How can this happen. Still FIGHTING for the correct doll and they say that cant have happened as those clothes are only for photographic display?? How do I have them then? Face totally different , body really hard. Offered 10% then 20% off and all I want is the correct doll and that would make a little girl very happy AT CHRISTMAS This does appear to be a SCAM. Be Very AWARE and careful ordering from this company and dont waste time and money. Does anyone know the CEO of this company.? There customer service is NOT worth its title. HOW DOES THIS STOP FOR OTHER PURCHASERS .?????

I wish I would have read these reviews before purchasing. I ordered Vivienne on or about November 20th in order to have her for my niece visiting during Christmas holidays About three weeks later I got ?. When I inquired about the doll I purchased, I was told they were made from the same mold, that the clothes were different, etc. They looked NOTHING alike! In fact, Vivienne has distinct sandy red hair. This doll was very small and had black hair! I am vexed!!! I gave them several opportunities to correct this error, i.e., writing "nice" emails explaining why I didn't want a discount, because I didn't order this doll. The doll I ordered was sentimental because "I" had sandy red hair as a child...it resembled me! I got no where with these people. Listen, From now on, I will check the reviews on any new companies selling ANYTHING! Creativegiftss have been instrumental in learning this valuable lesson. I feel insulted, disregarded, and bamboozled by the cutesy pictures. Finally, the last response to their email returned "Failure". Never again!

Below are the last string of emails. However, the emails began weeks before this.

Messages below

Sent from Yahoo Mail on Android

----- Forwarded Message -----
From:
To:
Sent: Fri, Dec 16, 2022 at 9:44 AM
Subject: Fw: Failure Notice

This is the doll that I was sent. There has been emails back and forth between customer service and I. The condescending arrogance is intolerable. I've basically been told to give my niece the doll mailed-- and that mailing the correct one would not get here by Christmas. It's important that consumers are aware that this happening is a possibility.

SEE string of messages below and picture of doll attached. This is NIT the same doll. Customer's right!

:

Thank you,

Dear xxx

On the other hand, taking into account the return time might be longer overseas, we'd like to offer you 20% partial refund as compensation which will resolve your problem much quickly.

We really like to sort out a satisfactory and both agreed solution for you.

Any further assistance is needed, we will be surely at your disposal.

Best regards
zoe

On Mon, Dec 5 at 7:06 PM , wrote:
Ada,

Unfortunately, 10% of the value is not good for me at this time. I would still have to purchase another doll for my niece. Actually, the doll that you sent is cute, but I saw an even cuter one, same face, in Walmart, a little over 1/2 the price.

The doll with reddish brown hair is unique and not likely to be seen elsewhere.

Question: Does that doll truly exist?

I am 60 years old. The doll resembles me as a child. So, there were sentimental reasons for the doll with reddish brown hair.

If you desire to do anything, please send a pacifier and shoes for the doll. I saw them priced at $8.99. I can't recall the converse shoes price, but they were reasonable.

V/R

Sent from Yahoo Mail on Android

On Mon, Dec 5, 2022 at 4:52 AM, service
> wrote:

Dear XXXX
If you are not satisfied, we are willing to compensate you 10% of the value amount,would you agree?
Looking forward to your reply.
Best regards,
Ada

Track Resource
On Sun, Dec 4 at 8:57 PM ,wrote:
Sir/ma'am:

Excuse me for surmising that a doll with black hair is not the same as a doll with reddish brown hair.

This information is very important for consumers. In fact, this entire transaction is very important to consumers.

I am baffled that you could so carelessly justify my receiving a doll that I could have easily purchase from Walmart for half the cost, with a pacifier and more size to it.

Your advertisement/photo's misleading.

Lastly, are you going to make this right?

V/R

Sent from Yahoo Mail on Android

On Sun, Dec 4, 2022 at 12:02 AM, service
wrote:

Dear xXX

We apologize for any inconvenience caused by this situation. You have claimed that item received was not as described.

According to the information about your order, what you received is the same doll you ordered.

They were made with the same face kit. Of course, because it is made by hand, there will inevitably be some subtle differences.

And wearing different outfits will make them look a little different.

Props used in photography are not included. The doll's clothes in the picture are only used for shooting, the clothes are not in stock, so the doll's clothes was be sent at random.
Best regards,
Ada

Show more

Sent from Yahoo Mail on Android

On Fri, Dec 16, 2022 at 8:48 AM, support wrote:

Dear Customer,

Thank you for contacting us.
We need some additional information for this case, which is key to the result.
Could you please send us some pictures? It will help us to solve the problem quickly.

Hope you can understand and look forward to your reply.

Best Regards
881239:1349791
Show less

Not worth it! Don’t buy it!

I wish I would have seen these reviews last week I ordered one baby and accessories and haven’t heard a thing about my delivery or anything then I realized there is no phone number on site. Oh well guess my daughter won’t get this gift on Christmas 😩

Very disappointed doll looks nothing like the picture want to offer me 10% no I want my full money back you can have the doll back.
I wish it would allow me to upload this picture

HORRIBLE!! I purchased two dolls. Spent $279.00 for two Christmas dolls. Only received one doll, looks nothing like picture, sku numbers are not even alike. They will not refund. I will be getting an attorney. This place is horrible!! Dolls are terrible looking. The outfit is not even the same.

PLEASE DONT DO THIS TO YOURSELF OR YOUR CHILD. I REALLY DONT UNDERSTAND HOW THESE PEOPLE ARE GETTING AWAY WITH THIS!!!!!!

Ordered two dolls and accessories. They only shipped one doll and it is not one of the dolls I ordered (it has curly hair and both of what I ordered had straight hair). These look/feel like cheap knock-offs. I have emailed them several times with no response. Order ID:00072491
Note that their response to this review is to email the same customer service that I've been emailing for months! I eventually did receive two dolls - neither one looked like anything I would ever order! Both looked like 50 year old bar flies. Still have not got my money back!

This is a scam. Dolls do not look as advertised and they won’t refund your money. I had to reorder from Ashton Drake. Do not bother with this company. I will never buy from them again

Never buy anything from this company. I ordered 3 different dolls for my nieces for Christmas. The first one has dents in the body. The second one is missing part of it's outfit and I never received the third one. Birth certificates are bent up. The only way to reach them is by email. I have sent multiple emails requesting a full refund and return label. I received 2 responses with the same message asking for pictures of what was received of which I have sent twice with no response. I have asked repeatedly for a return label and refund and they do not responding. Do not believe their return policy they have on line because you will never get through to anyone.

The doll I received was nothing like what was represented. I could go to Walmart and get the same quality for 1/4 of the price. VERY disappointed and would never recommend!

Don’t buy!! Get yourself a lawyer and sue

Perfect example of what I ordered vs what I got… HOW ARE THESE PEOPLE STILL IN BUSINESS!!!! DO NOT BUY FROM THIS COMPANY

I bought three dolls from this vendor. When I received the dolls I noticed that the dolls were not the same dolls as pictured. I reached out with customer service and provided pictures of the dolls that I received. I was told that there was a mix up and offered several options of resolution. The customer service team was very responsive and attentive. I am giving them 5 stars due to the customer service team.

I ordered what looked like beautiful realistic reborn dolls. What i received I could have bought from Kmart for $10. Very disappointed.

I wish I would of read the reviews! This company is totally a scam. These dolls aren't worth 5 bucks. The doll I ordered looked nothing like the picture and now I'm being hustled only to get a percentage of what I paid for! I want all of my money back!!!! Don't order from this place!