This was purchased by mistake and I expected pushback when I asked to cancel (which is unfortunately the norm). I was wrong. The customer service person I reached, Riley, immediately refunded me and m... See more
Company replied
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See what reviewers are saying
I was on the trial period just to try out. It was actually much much easier and instinctual for someone who has no knowledge how to build a course or anything. And the team is very helpful and reply a... See more
Company replied
I love this platform! I didn't initially know that it was connected to the BetterMe mental health platform but I love that too! I haven't gotten a chance to load my course yet, but the support I've re... See more
Company replied
Easy to use and friendly customer service ! I wasn’t ready to start my own course that’s why I had to cancel my subscription, but the platform itself is great and the people behind the desk are super... See more
Company replied
Great team always ready to assist and…
Great team always ready to assist and help !
23 March 2026
Unprompted review
Reply from BetterMe Creator Platform
Dear Maria,
Thank you so much for rating our services and leaving your comment 😊️
Whenever any questions arise, our team is always glad to assist. Feel free to contact us via email.
Kind regards, team BetterMe
They have outstanding service and very…
They have outstanding service and very good understanding.
15 March 2026
Unprompted review
Reply from BetterMe Creator Platform
Dear Madlen,
We greatly appreciate your comment regarding your recent experience.
Your satisfaction is our priority. And we are glad that we could help you effectively.
If there is anything else that we can do for you, feel free to contact us via email at any time.
Kind regards, team BetterMe
So far so good..
So far so good... I am on the third module and enjoying the process to date.
20 October 2025
Unprompted review
Reply from BetterMe Creator Platform
Hi Dave,
Thank you so much for your feedback!
Whenever any help is required, our team would be more than happy to assist and share advice.
Wishing you an amazing journey 🙌️
Kind regards, team BetterMe
Great customer service by Riley
This was purchased by mistake and I expected pushback when I asked to cancel (which is unfortunately the norm). I was wrong. The customer service person I reached, Riley, immediately refunded me and made it very easy to cancel. I'm sure this is a great app, but it's just one that I'm interested in at this time.
29 September 2025
Unprompted review
Reply from BetterMe Creator Platform
Hello Nina!
Thank you for your understanding and for sharing your experience!
We're glad to hear that our team made your cancellation process smooth and hassle-free. We always strive to provide excellent customer service, and it's great to know we met your expectations. If you ever decide to give the app another try in the future, we’ll be here to help. Have a wonderful day!
Kind regards, team BetterMe
Team was very supportive in solving a…
Team was very supportive in solving a problem I had encountered.
4 September 2025
Unprompted review
Reply from BetterMe Creator Platform
Dear Lumen,
Thank you for your kind review of your experience with BetterMe. Your time and effort are greatly appreciated.
If you ever need any assistance, we would be more than happy to help 😉️
Kind regards, team BetterMe
They were so easy to refund my whole…
They were so easy to refund my whole 160 after the 7 days trial was done thanks honestly for that ❤️🙏
21 August 2025
Unprompted review
Reply from BetterMe Creator Platform
Hello Hany!
Thank you for your feedback.
We appreciate you spreading the good word about your experience with BetterMe.
Kind Regards, Team BetterMe
I am very happy with the customer…
I am very happy with the customer service. They attended to and resolved my issue very promptly. Thank you BetterMe Platform and team.
6 August 2025
Unprompted review
Reply from BetterMe Creator Platform
Hello Christina,
Thank you so much for reviewing your recent experience.
We can't help but be happy to know that you are pleased with the result, as well as communication with our team. It inspires us to work with even more dedication to make sure each user is satisfied. We appreciate your kind words.
Kind regards, team BetterMe
Absolutely Premium services and customer care
Not only was the customer service for this platform very responsive, generous and helpful but the site and services provided were very user friendly and seems to be of premium quality. They offer a lot of materials for learning and guidance throughout your journey so you never feel lost in the process wondering what to do next or who do contact. You are made to feel like you matter and your content matters. The week trial is not quite enough to get the full feel for the services they offer but they're very gracious in helping you find more time with them to feel out your creative possibilities with their services and I couldn't be happier with how quick and easy it is to get started. I am more pleasantly surprised with this site than I have been with any other I've run across in my creation journey. I highly recommend using this site if you have plans to create any of the services they offer as it has been an absolute pleasure working with this site and their customer service has been top notch!
28 June 2025
Unprompted review
Reply from BetterMe Creator Platform
Dear Nicole,
We are absolutely stunned by your fabulous feedback regarding your experience with us 😍
We always do our best to help our users in any way we can. And it's great to know that you feel positive about your journey.
If ever any additional assistance is required, you can easily contact us via email, and we will take care of you and make sure that your experience is nothing but smooth and pleasant 😉️
Kind regards, team BetterMe
Support satisfying
I didn’t use their services because it wasn’t good for my niche but i am satisfied with their support for cancelling my subscription
19 June 2025
Unprompted review
Reply from BetterMe Creator Platform
Hello,
Thank you for sharing your honest feedback.
If you ever decide to try our services again, our team would be more than happy to assist you and make your overall experience more pleasant 😌
Kind regards, team BetterMe
I love the app and the platform
I love the app and the platform, and the support staff is amazing! Incredible work, keep it going ♥️
8 May 2025
Unprompted review
Reply from BetterMe Creator Platform
Hello Lorelai,
We are so thankful for your review regarding your recent experience.
Our team is always ready to assist you via email whenever any questions arise 😉️
Kind regards, team BetterMe
Thanks a lot for being so professional!
Thanks a lot for being so professional!
9 May 2025
Unprompted review
Reply from BetterMe Creator Platform
Hello,
We greatly appreciate your comment, and we are glad that you are satisfied with the recent communication with our team.
If any further help is needed, we are always just one email away.
Kind regards, team BetterMe
Reply from BetterMe Creator Platform
Dear Josie,
Thank you so much for leaving your comment. We are so happy to know that your experience has been good. We appreciate your time and effort 😊️
Kind regards, team BetterMe
Perfect and quick communication
Perfect and quick communication. Great and kind service !
14 March 2025
Unprompted review
Reply from BetterMe Creator Platform
Hello Michael,
We greatly appreciate your comment regarding your recent experience.
Your satisfaction is our priority. And we are glad that we could help you effectively.
If there is anything else that we can do for you, feel free to contact us via email at any time.
Kind regards, team BetterMe
working with them was very pleasant
working with them was very pleasant. they go me what i needed and even went the extra mile!!
20 March 2025
Unprompted review
Reply from BetterMe Creator Platform
Hello Gina,
We can't thank you enough for taking the time to leave a comment about your recent experience with our team.
Whenever any questions arise, we are always glad to assist effectively and to one's satisfaction.
Kind regards, team BetterMe
Fast and efficient …
I got a fast reply and the team fixed it right away.
8 March 2025
Unprompted review
Reply from BetterMe Creator Platform
Hello,
This review is so inspiring 😊️
Thank you so much for sharing your feedback. Our team is always more than happy to assist our beloved users to make their experience even more pleasant.
Kind regards, team BetterMe
Outstanding customer service and Support!
I had a really positive experience with this site. The customer service was exceptional: I had an issue with the payment, and the team was incredibly kind and helpful. They immediately understood my difficulty and guided me step by step to resolve the problem. I highly recommend this service for the professionalism and courtesy they showed!
16 March 2025
Unprompted review
Reply from BetterMe Creator Platform
Dear Maria,
Thank you so much for your amazing feedback!
We always do our best to help our users in any way we can. And it's great to know that you feel positive about your recent experience.
Kind regards, team BetterMe
I asked for a refund after 180€ were…
I asked for a refund after 180€ were charged from my account and they returned the whole amount back , although the 7 days trial were done . Thank you I really appericiate it
28 February 2025
Unprompted review
Reply from BetterMe Creator Platform
Hello,
Thank you so much for rating our services and leaving your comment 😊️
Whenever any questions arise, our team is always glad to assist. Feel free to contact us via email.
Kind regards, team BetterMe
I had an issue when I was not aware…
I had an issue when I was not aware that despite of saying a signed up for a 4 week's trial I was going to be charged £100.00 after a week's trial. I was very upset about it as I didn't even have time to try the app. However, their customer service was very helpful and refunded me 50% of the charge and gave me an extra 4 weeks to be able to try the app which I really appreciated. Thanks
3 February 2025
Unprompted review
Reply from BetterMe Creator Platform
Hello,
Jakeline, we can't thank you enough for taking the time to leave a comment about your recent experience with our team.
Whenever any questions arise, we are always glad to assist effectively and to one's satisfaction.
Kind regards, team BetterMe
I asked for a refund because I had an…
I asked for a refund because I had an emergency with my family, and their reply was fast, warm, and efficient. I am very grateful to the people behind the screen.
14 February 2025
Unprompted review
Reply from BetterMe Creator Platform
Hello Natalia,
Thank you so much for reviewing your recent experience.
We can't help but be happy to know that you are pleased with the result, as well as communication with our team. It inspires us to work with even more dedication to make sure each user is satisfied. We appreciate your kind words.
Kind regards, team BetterMe
Very helpful and reactive costumer service
I didn’t understand that I was subscribing when I was doing the trial, and the emails saying that the payment was going to go through were on my spam, so I was very frustrated when the payment went through specially because I didn’t use the app. But, they were very helpful and reasonable and even though I was very upset they helped me and refunded me. So this experience was very good! Thank you!
3 February 2025
Unprompted review
Reply from BetterMe Creator Platform
Hello!
Thank you for your feedback, and we genuinely appreciate you taking the time to contact us.
Please check your e-mail and let us know if we can help you with anything else.
Kind regards, Team BetterMe
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