Credentially Reviews 102

TrustScore 4.5 out of 5

4.4

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Rated 2 out of 5 stars

Very poor support team. It has taken them a week to do nothing despite promising me an update and solution days ago. Really disappointing that they don’t try to communicate with clients, let alone... See more

Rated 5 out of 5 stars

As a ever expanding company who have only recently moved to paperless we have found Credentially to be a good onboarding tool. there are items to be improved on, but anytime we have some additions to... See more

Rated 5 out of 5 stars

I am onboarding for a company who employ surgeons. It's a complicated process requiring a plethora of forms and registrations. Credentially makes it as easy as it can possibly be - with all forms avai... See more

Company replied

Rated 5 out of 5 stars

Great onboarding thank you I thought it was quick, informative and progressive. It was painless and precise, I am really glad everything was so professional. My recruitment consultant and compliance... See more

Company replied

Company details

  1. Software company

About Credentially

Written by the company

Credentially helps healthcare providers reduce organisational inefficiencies of credentialing and onboarding through automation.

Onboard your new hires — fast, automated and reduce dropouts up to 70%.

Impress CQC — Get 100% compliance. Evidence your credential and safety checks with candidate friendly, integrations with DBS, GMC, NMC and more.

Automated, daily checking — say goodbye to the spreadsheets. We check all credentials for all roles, all the time.

See why the reviewers on the left love Credentially - book a live demo today!

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

102 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I sincerely thank and appreciate Ison…

I sincerely thank and appreciate Ison Credentially for the opportunity given to me to be part of this team and I will be looking forward to demonstrate my interpersonal skills in promoting my employer. Thank you once again

11 February 2023
Unprompted review
Credentially logo

Reply from Credentially

Hi Adetutu - congratulations on the new job! However, you might want to leave this review on Ison Nursing's Trustpilot page instead. We're Credentially, the software they use for onboarding & compliance.

Rated 5 out of 5 stars

Takes the sting out of onboarding process for doctors

I am onboarding for a company who employ surgeons. It's a complicated process requiring a plethora of forms and registrations. Credentially makes it as easy as it can possibly be - with all forms available for upload and some registrations able to be checked through the provider e.g. GMC. The ease of use is worth a lot to me - without this I may have given up on the process as I'm a busy professional.

11 February 2023
Unprompted review
Credentially logo

Reply from Credentially

Thanks so much Naveed; we love hearing this kind of thing, especially directly from clinicians - it's exactly why we built Credentially in the first place. So pleased to hear it helped save you valuable time and you found the process easy and intuitive.

Rated 5 out of 5 stars

Brilliant agency

Taylor was brilliant. Organised interviews for me quicker than any other agency i had tried.
Eric came on board and supported me with the on-boarding process.
Very happy with the way they managed to find me work so quickly

23 January 2023
Unprompted review
Credentially logo

Reply from Credentially

Hi! Thanks so much for the five stars - just to clarify we're Credentially, the software the agency used for the application process, not the agency itself. Nevertheless, we're really pleased to hear we made the onboarding process really smooth for you both!

Rated 1 out of 5 stars

Poor customer support

Poor customer support, very rude staff, terrible and unprofessional company to deal with. They will make you sign a contract and will find a way of delaying the software but still keep charging for the service which you are not receiving and once you stop payments due to lack of service then they make a court claim. I’m very disappointed by the level of professionalism with this company and regret the day I signed myself to their useless contract which they try to enforce if you decide to terminate due to lack of service.

5 December 2022
Unprompted review
Credentially logo

Reply from Credentially

We are equally disappointed that our partnership did not work out. As you know we all worked really hard to resolve things, including a lot of compromise on the original terms we agreed on. I have spoken to our credit control and Customer Success teams, and they'd still welcome some correspondence from you to remedy the situation. We hope to hear from you soon.

Rated 5 out of 5 stars

Very simple and easy to use and upload…

Very simple and easy to use and upload information.

20 January 2023
Unprompted review
Credentially logo

Reply from Credentially

Glad to hear it! Thanks Shaun, really appreciate the feedback on our onboarding process. Better than emailing loads of documents to the employer, huh?

Rated 5 out of 5 stars

A simple descriptive straightforward…

A simple descriptive straightforward application process. Took little or no excess time to complete.

13 January 2023
Unprompted review
Credentially logo

Reply from Credentially

Exactly what we're aiming for. Thanks Robert, glad Credentially helped you onboard to your new role with ease.

Rated 5 out of 5 stars

I thought that using Credentially was a great experience

I thought that using Credentially was a great experience it was really easy to use, all the onboarding components were together. There was no papers to deal in the application process as they might get lost.
I think that mandatory training was too long but I am not sure if anything can be done about it.

11 May 2022
Unprompted review
Credentially logo

Reply from Credentially

Hi Christina - really glad to hear you had a great experience onboarding with Credentially, and best of luck with your new role!

The mandatory training would have been set by the hiring company, but I'm sure it would be useful feedback for them - definitely raise it with your employer when you get the chance.

Rated 5 out of 5 stars

Excellent

Excellent.
Easy to use
Self explanatory
User friendly

8 November 2022
Unprompted review
Credentially logo

Reply from Credentially

That's three things we love to hear. Thanks for using Credentially, Haitham.

Rated 5 out of 5 stars

Very easy to use

Very easy to use.
Able to sort out any problems quickly.

7 November 2022
Unprompted review
Credentially logo

Reply from Credentially

Really glad to hear it Sean, thanks for leaving us a review 👍

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