Credit9 Reviews 

4,348
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 226 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff and representatives for being exceptionally patient, friendly, and knowledgeable throughout the entire financial journey. People appreciate how clearly the team explains loan details and payment plans, making the debt consolidation process completely smooth and stress-free. Consumers consistently express deep satisfaction with the overall service quality and the positive impact on their credit status. However, some customers also noted initial difficulties or confusion regarding loan approvals before getting assistance. A few reviewers additionally mentioned minor issues such as longer loan terms or specific payment adjustments.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting how knowledgeable, patient, and helpful the... See more

Customer service

Consumers find customer service to be positive, frequently highlighting how patient and knowledgeable... See more

User experience

Customers had positive experiences with user experience, highlighting how the seamless process made debt... See more

Service

Reviewers mention positive feedback about service, expressing deep satisfaction with the helpful guidance and... See more

Payment

People report positive experiences with payment, noting that the process is extremely easy and that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From the start of this process, everyone involved was very knowledgeable and answered all of my questions. Kyle Larkin and Ozzy Rios was so helpful and very patient with me. I would recommend Ameri... See more

Company replied

Rated 5 out of 5 stars

Malcom Key was extremely helpful, at first I avoided the calls a few times. I finally decided to answer and it was extremely worth it, he never tried to sell me anything. He simply explained why the l... See more

Company replied

Rated 5 out of 5 stars

Lacey was awesome at explaining everything to me and broke everything down that I could understand! I am excited to start this new journey to give me more financial freedom:)

Company replied

Rated 5 out of 5 stars

The experience was great. I was kept informed of everything that was going on and what I had to do to complete the process on a regular basis. I received emails with updates constantly and followed up... See more

Company replied


Company details

  1. Financial advisor
  2. also in
  3. Loan agency

Written by the company

Credit9 was founded in 2017 and offers personal loans to consumers based on their credit history and financial situation. Our Loan Consultants assist with the credit application and the transparent approval process ensures we offer competitive rates with easy-to-understand terms. Credit9 loans range from $2,500 to $50,000, with terms up to 60 months, and provide a fixed interest rate with no prepayment penalties. Consolidating debts into a personal loan allows a borrower to make one fixed monthly payment that won’t fluctuate and may reduce the interest paid compared to traditional revolving credit issuers. Funds are typically disbursed within two business days, and our loan servicing team can assist with any payment-related questions.


Contact info

4.9

Excellent

TrustScore 5 out of 5

4k reviews

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No recent history of asking for reviews

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4.9

All reviews

(4,348)

240 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The professionalizeum of my consultant…

The professionalizeum of my consultant waa outstanding and thoroughly listen to my needs which will save me a lot of money. I would highly recommend credit 9 to family, friends and coworkers for years to come.
Thank you Credit 9 for the Great experience!
Fred Huante

2 September 2026
Unprompted review
Credit9 logo

Reply from Credit9

We are so happy to hear about your positive experience with us! It's wonderful to know that our consultant's professionalism and attentiveness to your needs will result in significant savings for you. We truly appreciate your high recommendation to your family, friends, and coworkers. Thank you for sharing your great experience!

Rated 5 out of 5 stars

I am super happy with the deal that…

I am super happy with the deal that credit 9 offers me and the person that spoke to me on the phone explain step by step what are next steps in my route of free debt and how they Will help me. Great service and very professional staff
Thanks.

28 August 2026
Unprompted review
Credit9 logo

Reply from Credit9

Ramona,
We are so happy to hear about your positive experience! It's wonderful to know that our team clearly explained the steps towards your debt-free journey and provided professional service. We appreciate your kind words.

Rated 5 out of 5 stars

This was a nice experience

This was a nice experience, the whole process to get the loan to ge back on track with my finances was wonderful. The agent was very helpful on guide me and provide me with the information and loan details.

27 August 2026
Unprompted review
Credit9 logo

Reply from Credit9

Alexander,
Thank you for the wonderful review! We’re so glad you had a positive experience with our team.

Rated 5 out of 5 stars

Chef's kiss

From start to finish the whole process was amazing. I always had help and guidance throughout the whole process. The customer service was always top notch.

26 August 2026
Unprompted review
Credit9 logo

Reply from Credit9

We're so pleased to hear that your entire experience was amazing! Providing excellent guidance and top-notch customer service throughout the process is always our goal, and we appreciate you acknowledging that. Thank you for your wonderful feedback!

Rated 5 out of 5 stars

Mike McDonald Was / Is Amazing!

Mike McDonald Was / Is Amazing!
This is a GREAT 'Finish' to the Americor Program!
Thank You!

26 August 2026
Unprompted review
Credit9 logo

Reply from Credit9

We are so glad to hear about your positive experience and appreciate you sharing this wonderful feedback!

Rated 5 out of 5 stars

I was contacted by Karla Castillo and…

I was contacted by Karla Castillo and she explained how I could graduate early from the program. She walked me through the process and verified all documents was received. The process was so easy and she followed up with me that I was approved. Ms. Karla was a professional. I would recommend Credit9 to my family.

26 August 2026
Unprompted review
Credit9 logo

Reply from Credit9

We are so pleased to hear about your excellent experience! We truly appreciate your kind words and positive feedback regarding our team member's knowledgeable and helpful assistance. Thank you for recommending us.

Rated 5 out of 5 stars

The process was super easy and a huge…

The process was super easy and a huge weight was lifted as the rest of my creditors settled. Karla answered any questions I had and made me feel at ease knowing if I have any further questions at any time I can contact her.

21 August 2026
Unprompted review
Credit9 logo

Reply from Credit9

We're so happy to hear that the process was easy for you and that we could help alleviate your concerns. Knowing our team provided such great support is wonderful feedback.

Rated 5 out of 5 stars

The team at Credit9 communicates…

The team at Credit9 communicates quickly and stays consistent to make sure things run smoothly and on time to get this loan secured. They are also very efficient in summarizing all the details so that I can make a clear decision.

21 August 2026
Unprompted review
Credit9 logo

Reply from Credit9

We're so glad to hear our team's quick communication and efficient summarization helped you secure your loan smoothly. Thank you for your wonderful feedback!

Rated 5 out of 5 stars

I liked the fact that the…

I liked the fact that the representative was very detailed and helpful. She answered all my questions and made me feel at ease. The process for the loan was quick and easy. Im looking forward to improving my credit.

19 August 2026
Unprompted review
Credit9 logo

Reply from Credit9

We are so happy to hear that our representative was able to provide you with such a positive and helpful experience. Making our loan process quick and easy is always our goal, and we're thrilled to know you're feeling at ease and looking forward to improving your credit!

Rated 5 out of 5 stars

My whole experience with Credit 9…

My whole experience with Credit 9 through the patience and diligent work of Gabby Moore was seamless and worry-free. You truly know and feel that she is and her team are working on your behalf. Thank you Gabby, your efforts are truly appreciated.

20 August 2026
Unprompted review
Credit9 logo

Reply from Credit9

We are so pleased to hear that your experience was seamless and worry-free. It's wonderful to know that our team's dedicated work made such a positive impact for you.

Rated 5 out of 5 stars

Gabby is a pleasure to work with and…

Gabby is a pleasure to work with and stays right on top of my settlements.

20 August 2026
Unprompted review
Credit9 logo

Reply from Credit9

We're happy to hear that our team member provided excellent support with your settlements. We appreciate your kind words.

Rated 5 out of 5 stars

Loan application

I worked with Mr. Malcolm Key, he was there from the beginning to the finalizing of my application. Very satisfied with the service.

19 August 2026
Unprompted review
Credit9 logo

Reply from Credit9

We are so pleased to hear about your positive experience with our team member, who supported you throughout your application process. We truly appreciate your kind words.

Rated 5 out of 5 stars

They were easy to work with and…

They were easy to work with and answered all my questions to my satisfaction.

18 August 2026
Unprompted review
Credit9 logo

Reply from Credit9

Marvin,
We're delighted to hear that you found our team easy to work with and that we could answer all your questions to your satisfaction. Thank you for your kind words!

Rated 5 out of 5 stars

Karla Castillo was very informative and…

Karla Castillo was very informative and walking me through the whole loan process. She called me back when she said she would and my time is very important and she responds in time.

17 August 2026
Unprompted review
Credit9 logo

Reply from Credit9

Kimberly,
We are so pleased to hear that our team member was informative and guided you through the loan process effectively. We understand the importance of your time and are glad that our responsiveness met your expectations.

Rated 5 out of 5 stars

The law team helped me resolve my…

The law team helped me resolve my debt.Thank you.

15 August 2026
Unprompted review
Credit9 logo

Reply from Credit9

David,
We're so happy our team could assist you in resolving your debt. We appreciate you sharing your positive experience with us.

Rated 5 out of 5 stars

This has been a great experience

This has been a great experience. They are here to explain and answer everything clearly and concisely. Everything has been seamless. Thank you.

13 August 2026
Unprompted review
Credit9 logo

Reply from Credit9

Laura,
We're so pleased to hear that your experience was great and seamless. We always strive to explain everything clearly and concisely, and we appreciate your kind words.

Rated 5 out of 5 stars

I am grateful for your program

I am grateful for your program. I had a few unfortunate events that led me to debt. It was so nice to know there was an option other than bancrupcy. Every employee that I dealt with, was respectful, patient, and understanding. I will recommend this program to anyone I encounter with a similar issue.

12 August 2026
Unprompted review
Credit9 logo

Reply from Credit9

Customer,
We are incredibly grateful for your kind words and are so glad our program could provide a helpful alternative during a challenging time. We appreciate you recognizing our team's dedication to respectful and understanding service.

Rated 5 out of 5 stars

Stay the course

Karla has been so helpful! We’ve been in the program for almost 2 years and just got approved for Credit 9. Get out of Debit will be amazing!!

11 August 2026
Unprompted review
Credit9 logo

Reply from Credit9

Sarah,
We're so happy to hear about your success and that our team has been so helpful on your journey! We wish you all the best.

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