Within a blizzard of emails and texts, unknown to me CE set up an account and deducted money from my bank. However when I spotted it and contacted them (which you will not be surprised to hear is extr... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I’ve just signed up with them, and the person I spoke to was very helpful. He walked me through the forms and explained everything as we filled them out. I would recommend Credit Engine to anyone who... See more
Company replied
It was straight forward few details and done within about 5 mins 👌🏻 may be even less wasnt watching the clock
Company replied
Company details
Written by the company
Credit Engine was set up to help UK consumers who are struggling to access credit, to understand their credit profile and find credit products that work for them. Whether you have an issue with your credit file you need help with, or want to understand what’s affecting your ability to get credit, we can help. Our team of credit experts are on hand to help you understand what lenders see when making lending decisions. Get a personalised action plan with tips and tasks to help you manage your credit score. With daily updates and 24/7 access to your credit report, you can track your progress towards a healthier credit profile. Try us free for 14 days, membership is £19.99 per month thereafter. You can easily cancel online at any time. If you cancel within your free trial you will not be charged.
Contact info
United Kingdom
- creditengine.co.uk
4.3
Excellent
2K reviews
Replied to 98% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Credit Engine
Dear Chloe,
I would like to speak with you to discuss this further.
Please could you provide us with some more details using the link that's been emailed to you from Trustpilot?
You can also contact us via the contact form on our website.
Kind regards,
The Credit Engine Team
She responded immediately and she…
She responded immediately and she resolved my issue.
Thank you
28 April 2026
Reply from Credit Engine
Dear Ajay,
Thank you for your fantastic 5-star feedback!
We're so pleased to hear that our agent responded immediately and was able to resolve your issue quickly.
Kind regards,
The Credit Engine Team
Scam
Scam. Was searching for a loan and two months later they take money out of my account. Scamming vulnerable people. Scumbags.
28 April 2026
Unprompted review
Reply from Credit Engine
Dear Raeed,
I would like to speak with you to discuss this further.
Please could you provide us with some more details using the link that's been emailed to you from Trustpilot?
You can also contact us via the contact form on our website.
Kind regards,
The Credit Engine Team
Scam
Scam. Was searching for a loan and two months later they take money out of my account. Scamming vulnerable people. Scumbags.
28 April 2026
Unprompted review
Reply from Credit Engine
Dear Luke,
I would like to speak with you to discuss this further.
Please could you provide us with some more details using the link that's been emailed to you from Trustpilot?
You can also contact us via the contact form on our website.
Kind regards,
The Credit Engine Team
very easy to navigate
26 April 2026
Unprompted review
Reply from Credit Engine
Dear Logan,
Thank you for your 5-star feedback!
We are so pleased to hear that you found our site "very easy to navigate." We aim to make the experience as seamless as possible for all our users.
Kind regards,
The Credit Engine Team
Good fantastic amazing mind blowing
Good fantastic amazing mind blowing
25 April 2026
Unprompted review
Reply from Credit Engine
Dear Sunny,
Thank you so much for your amazing feedback!
We're thrilled to hear you had such a mind-blowing experience.
Kind regards,
The Credit Engine Team
Good service
18 April 2026
Unprompted review
Reply from Credit Engine
Dear Katie,
Thank you so much for your positive feedback!
We're glad to hear you had a positive experience with our service.
Kind regards,
The Credit Engine Team
Reply from Credit Engine
Dear Gideon,
Thank you for your fantastic 4-star review!
We're so pleased to hear that you found our service "nice, fast and easy to use." We appreciate your feedback!
Kind regards,
The Credit Engine Team
Very good and helpful
23 April 2026
Unprompted review
Reply from Credit Engine
Dear Tonny,
Thank you so much for your great feedback!
We're glad to hear you found our service "very good and helpful."
We appreciate you taking the time to leave a review.
Kind regards,
The Credit Engine Team
scammed
Exactly same happened to me as it has others . Soon as I made an account my bank account went into -£91. I’ve never been minus in my life and soon as any funds go in it will take the £91. I can’t seem to get hold of anyone what do I do , I was totally unaware of this and it’s false advertising , I spent ages trying to get a loan from these so when they accepted me for £1000 I was grateful and very happy as the funds were ment to be for my partners funeral next week .. why scam a vulnerable person
23 April 2026
Unprompted review
Reply from Credit Engine
Dear Scott,
I would like to speak with you to discuss this further.
Please could you provide us with some more details using the link that's been emailed to you from Trustpilot?
You can also contact us via the contact form on our website.
Kind regards,
The Credit Engine Team
Give it a try you will be pleasantly surprised
Seems to be a well established tradition of making users feel comfortable
22 April 2026
Unprompted review
Reply from Credit Engine
Dear Aaron,
Thank you for your fabulous review!
We're so pleased to hear that you feel comfortable using our service.
Making our users feel welcome and at ease is a top priority for us.
Kind regards,
The Credit Engine Team
Great site :)
22 April 2026
Unprompted review
Reply from Credit Engine
Dear Chev,
Thank you so much for the great 5-star review!
We're thrilled to hear you had a positive experience on our site.
Kind regards,
The Credit Engine Team
Brilliantly insightful they have an…
Brilliantly insightful they have an action plan for your debt and they will help you step by step to recover your credit score to what it should be
22 April 2026
Unprompted review
Reply from Credit Engine
Thank you for sharing your experience and giving us a 5 star rating!
Thank you for calling our approach "brilliantly insightful" and for your kind words about our credit score recovery action plan and guidance.
Kind regards,
The Credit Engine Team
Reply from Credit Engine
Thank you for your 4-star review!
Kind regards
Kind regards,
The Credit Engine Team
Fast and secure
No messing about and took less than 5 minutes to set up
21 April 2026
Unprompted review
Reply from Credit Engine
Thank you so much for the fabulous 5-star review!
We're thrilled to hear that the setup process was quick and easy for you.
We aim to keep things as simple as possible!
Kind regards,
The Credit Engine Team
Unbeknownst to me CE set up a payment…
Unbeknownst to me CE set up a payment of 19.99 to them from my bank for a subscription that I did not know I was signing up for, and the details for which also conveniently hidden amongst a flurry of other emails and texts.
Have emailed their complaints department and hoping they do the right thing and provide a refund.
UPDATE
CE contacted me soon after I emailed them, and have provided a satisfactory solution, therefore updating my review to 4 stars to reflect their swift action.
Thanks team.
21 April 2026
Unprompted review
Reply from Credit Engine
Dear Joshua,
I would like to speak with you to discuss this further.
Please could you provide us with some more details using the link that's been emailed to you from Trustpilot?
You can also contact us via the contact form on our website.
Kind regards,
The Credit Engine Team
Reply from Credit Engine
Dear Kassandra,
I would like to speak with you to discuss this further.
Please could you provide us with some more details using the link that's been emailed to you from Trustpilot?
You can also contact us via the contact form on our website.
Kind regards,
The Credit Engine Team
They aren’t lenders. Don’t waste your subscription fee
They only aim to get my bank account details for the money subscription of £19.99. This is absolutely a bad experience.
21 April 2026
Unprompted review
Reply from Credit Engine
Dear Hong,
I would like to speak with you to discuss this further.
Please could you provide us with some more details using the link that's been emailed to you from Trustpilot?
You can also contact us via the contact form on our website.
Kind regards,
The Credit Engine Team
Reply from Credit Engine
Thank you so much for your amazing 5-star review!
We're thrilled to hear you had such a great experience and that you would recommend us to others.
Kind regards,
The Credit Engine Team
Was pretty good
Was pretty good. Just didn’t need the worry or stress about borrowing money.
20 April 2026
Unprompted review
Reply from Credit Engine
Dear Sue,
Thank you for your 4-star review.
Kind regards,
The Credit Engine Team
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