Creditfix Reviews 

44,183
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Just needed to make some general inquiries about car financing options, and got everything i needed. Stephanie Nangogo was my advisor and was incredibly professional, polite and lovely to talk to. Com... See more

Company replied

Rated 5 out of 5 stars

I have been on IVA with CreditFix for 3 years now. Any time I had any issues with payments, change of circumstances they were helpful and understanding. I have to give shoutout to Paul Breslin for exp... See more

Company replied

Rated 5 out of 5 stars

I had a really positive experience with Ishitah. She was lovely, calm, patient, and very friendly throughout the process. She helped me update everything quickly and efficiently, making what could ha... See more

Company replied

Rated 5 out of 5 stars

Sandhya Nowbuth was extremely helpful today. I had made a couple of calls previously and was just given the run around no one was actually helping with my issue. Sandhya looked at my file listened t... See more

Company replied

Company details

  1. Insolvency service
  2. Credit Counselling Service
  3. Debt relief service

About Creditfix

Written by the company

Creditfix and UK Debt Expert are two of the UK's leading debt help companies. As part of the Creditfix Group they provide confidential support to those in need. Talking about debt isn't always easy, that's why our experts are proud to offer friendly, non-judgemental guidance on all the solutions available to help people make informed decisions for a brighter financial future.

Write off up to 81% of your unsecured debts

We've helped over 185,000 people out of debt and we can help you

How much debt do you have?

£0 - £2,000

£2,000 - £6,000

£6,000 - £20,000

£20,000 +


Contact info

4.9

Excellent

TrustScore 5 out of 5

44k reviews

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1-star

No recent history of asking for reviews

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4.9

All reviews

(44,183)

3,693 reviews in the last 12 months

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Rated 5 out of 5 stars

I have been on IVA with CreditFix for 3…

I have been on IVA with CreditFix for 3 years now. Any time I had any issues with payments, change of circumstances they were helpful and understanding. I have to give shoutout to Paul Breslin for explaining to me everything and making sure that I understand every step.

29 July 2026
Unprompted review
Creditfix logo

Reply from Creditfix

Hi there,

Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.

If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk

All the best,
Sean – Manager

Rated 5 out of 5 stars

General information

Called to ask a few questions about my existing policy. Spoke with Sarvesh Manack who was extremely helpful and emailed me all the relevant information I needed to be able to get a better understanding of my situation.

29 July 2026
Unprompted review
Creditfix logo

Reply from Creditfix

Hi there,

Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.

If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk

All the best,
Sean – Manager

Rated 5 out of 5 stars

I was in a very dark place before…

I was in a very dark place before coming across Creditfix.
Life was just full of calls and letters from people that wanted money I was no longer able to pay them due to falling into a black hole, financially...
I wondered if my life would ever get back on track..
Now, 5yrs and 5 months on I have paid my last payment and it feels good, thanks to the lovely people at Creditfix....
In that time I have called many times about different things, and every person I have spoken to has been polite, friendly, professional and very understanding of my situation.
My final call today was with a very lovely man called Paul Breslin with a lovely Scottish accent...
He took my final payment and made me feel really good about what I have achieved, I know that I have let companies down, but I tried and failed to pay anything until Creditfix helped me...
Thank you Creditfix, and all your wonderful staff...
I would not hesitate to send anyone in your direction if I knew they were struggling with debt.... 5*******

28 July 2026
Unprompted review
Creditfix logo

Reply from Creditfix

Hi there,

Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.

If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk

All the best,
Sean – Manager

Rated 5 out of 5 stars

I was very with Ishita customer…

I was very with Ishita customer service. He provided excellent service and was very helpful to help sorting out my queries with patient.

28 July 2026
Unprompted review
Creditfix logo

Reply from Creditfix

Hi there,

Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.

If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk

All the best,
Sean – Manager

Rated 5 out of 5 stars

The financial future looks a lot brighter ✨️

Finally coming to the end of my agreement and I feel financially cleansed 🙏 thank you for helping lift the burden of debt. Thank you to the lovely advisor (Yuvranee) who just walked me through the final steps.

28 July 2026
Unprompted review
Creditfix logo

Reply from Creditfix

Hi there,

Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.

If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk

All the best,
Sean – Manager

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, Thank you Ishitah for all your help today.

28 July 2026
Unprompted review
Creditfix logo

Reply from Creditfix

Hi there,

Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.

If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk

All the best,
Sean – Manager

Rated 5 out of 5 stars

Top notch service!

Just needed to make some general inquiries about car financing options, and got everything i needed. Stephanie Nangogo was my advisor and was incredibly professional, polite and lovely to talk to. Company has assisted many times to help me understand my agreement and the things i can do. If your in need of help, creditfix can help you out. Dont let your debts burn a hole in your brain. talk to someone, many will listen and understand

28 July 2026
Unprompted review
Creditfix logo

Reply from Creditfix

Hi there,

Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.

If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk

All the best,
Sean – Manager

Rated 5 out of 5 stars

Ishitah went the extra mile

I had a really positive experience with Ishitah. She was lovely, calm, patient, and very friendly throughout the process. She helped me update everything quickly and efficiently, making what could have been a stressful task feel simple. Her professionalism and helpful attitude were greatly appreciated. Thank you, Ishitah, for your excellent support!

28 July 2026
Unprompted review
Creditfix logo

Reply from Creditfix

Hi there,

Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.

If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk

All the best,
Sean – Manager

Rated 5 out of 5 stars

Best customer services Charlie

The gentleman Charlie who I've spoken to was really helpful and trying to find a solution to help me which he has done ,I really appreciate it

28 July 2026
Unprompted review
Creditfix logo

Reply from Creditfix

Hi there,

Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.

If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk

All the best,
Sean – Manager

Rated 5 out of 5 stars

Spoke to Vidhee Boyjoo today and was…

Spoke to Vidhee Boyjoo today and was really helpful with the query I had and was polite.

28 July 2026
Unprompted review
Creditfix logo

Reply from Creditfix

Hi there,

Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.

If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk

All the best,
Sean – Manager

Rated 5 out of 5 stars

Mikeal Dhalapah

Mikeal Dhalapah, Has been amazing and has really helped me get through this process where others have struggled. Thank you so much Mikeal top man

28 July 2026
Unprompted review
Creditfix logo

Reply from Creditfix

Hi there,

Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.

If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk

All the best,
Sean – Manager

Rated 5 out of 5 stars

Spoke to Charles M today to get a…

Spoke to Charles M today to get a payment issue sorted. This got resolved promptly and professionally. Thank you.

28 July 2026
Unprompted review
Creditfix logo

Reply from Creditfix

Hi there,

Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.

If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk

All the best,
Sean – Manager

Rated 5 out of 5 stars

Someone actually cares for the customer

Sandhya Nowbuth was extremely helpful today. I had made a couple of calls previously and was just given the run around no one was actually helping with my issue.
Sandhya looked at my file listened to what I needed and had sorted the issue within 2 minutes. She was polite friendly and actually seemed to care. Thank you

28 July 2026
Unprompted review
Creditfix logo

Reply from Creditfix

Hi there,

Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.

If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk

All the best,
Sean – Manager

Rated 5 out of 5 stars

Excellent customer service.Very polite

Excellent customer service.Very polite. A joy to talk to. Very professional.

28 July 2026
Unprompted review
Creditfix logo

Reply from Creditfix

Hi there,

Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.

If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk

All the best,
Sean – Manager

Rated 5 out of 5 stars

I am really grateful to Avikesh…

I am really grateful to Avikesh Seetaram. He was of great help to me today. I have been struggling with the issue I had with getting a car finance, and he made it so easy for me today and sorted out my problem. Thanks again Avikesh.

28 July 2026
Unprompted review
Creditfix logo

Reply from Creditfix

Hi there,

Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.

If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk

All the best,
Sean – Manager

Rated 5 out of 5 stars

VIdhee Boyjoo, level 1 advisor

VIdhee Boyjoo,

Very pleasant helpful answered my questions effectively and had a good knowledge of her job.
A pleasure to deal with...5 stars to her.

Thank you

27 July 2026
Unprompted review
Creditfix logo

Reply from Creditfix

Hi there,

Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.

If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk

All the best,
Sean – Manager

Rated 5 out of 5 stars

Jayshree Ramkhelawon

I called Creditfix today to inform them that I was soon to go on maternity leave and discuss what that means for me. Jayshree Ramkhelawon dealt with the call quickly and efficiently, she put my mind at rest. Thank you so much!

27 July 2026
Unprompted review
Creditfix logo

Reply from Creditfix

Hi there,

Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.

If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk

All the best,
Sean – Manager

Rated 5 out of 5 stars

Exceptional service

Exceptional service, Keertisha Seeram dealt with my enquiries swiftly and professionally, very pleasant lady. Would highly recommend this service, as they go above and beyond to help you.

27 July 2026
Unprompted review
Creditfix logo

Reply from Creditfix

Hi there,

Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.

If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk

All the best,
Sean – Manager

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