Creditpros Reviews 48

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, patience, and extensive knowledge, making every interaction pleasant and informative. People frequently highlight the excellent customer service, noting that representatives are very friendly, professional, and dedicated to explaining processes clearly and thoroughly. Consumers are particularly impressed with the efficiency of the service, with many expressing satisfaction with how quickly and effectively their credit-related needs are addressed. Reviewers appreciate the personalized approach and the clear, detailed explanations provided, which help them understand the process and feel confident about improving their financial situation.

What people talk about most

Staff

Consumers find staff to be positive, highlighting their professionalism, helpfulness, and patience. Reviewers... See more

Customer service

Reviewers mention positive feedback about customer service, consistently highlighting the helpfulness and... See more

Service

Reviewers highlight positive aspects of service. Customers praise the efficiency and reliability of the... See more

Based on these reviews

Rated 5 out of 5 stars

I joined Creditpros on May1, 2025 and I’m enjoying the process thus far. My first experience was with William Noorlander when I was trying to decide if this program was legitimate. He was very very h... See more

Rated 5 out of 5 stars

Joe was very polite and concerned of our issues Joe took all my frustrations away for the day he was very helpful Credit Pros care and have the best team 👍 keep up the good work I'm am thrilled to ge... See more

Rated 5 out of 5 stars

First off, I have always been skeptical of these services but after finally giving CreditPros a chance, I have to say they are reliable and efficient. They are easy to get a hold of and are able to di... See more

Rated 5 out of 5 stars

Rogelio was amazing! He explained the process with professionalism and personally. It was nice to hear real life stories of credit nightmares. Even the young lady who transferred me to them prior was... See more

Rated 3 out of 5 stars

I just signed up with CreditPros so far things are ok. Nicole did a wonderful job explaining things & getting me to see somethings clearly. I will give another review once I see how efficient they are... See more

Rated 4 out of 5 stars

I appreciate your assistance. I am eager to achieve positive outcomes in my financial future. I intend to repair my credit in order to make investments for my future next year. Thank you for your supp... See more

Rated 5 out of 5 stars

Rogeliol was very helpful, and did the best he could to explain how he could help me fix my credit, so that I could get a better loan interest rate, and he gave me options to choose from....he was ve... See more

Rated 5 out of 5 stars

We spoke with Michael Mayhams about credit help in improve my score, and to help me be able to get approved for a home loan. He was very helpful and easy to understand everything. He made me and my fi... See more

Rated 5 out of 5 stars

I recently enrolled with The Credit Pros and had a very positive experience during the sign-up process. The representative who assisted me was extremely patient and took the time to explain everythi... See more

Rated 5 out of 5 stars

I would first say the tone of my service was important. Someone who took time for me to tell my reason of contact. I am a victim of identity theft for over 5 yrs and nothing seemed be done to s... See more

Rated 5 out of 5 stars

My account executive Nicole Soto was very knowledgeable and professional. She took the time to listen to me ramble and even though I was not prepared she was patient and kind. Very good experiance!!

Rated 5 out of 5 stars

I had a great experience working with Nicole Soto (Creditpro representative). This is the most informed I felt about a service in a long time. I look forward to working with creditpros to improve my c... See more

Rated 5 out of 5 stars

I am just getting started with creditpros but so far they have been very friendly and explained everything so I could understand and said they should be able to help me fix my credit in just 60 days

Rated 5 out of 5 stars

The representative was the most amazing, caring, and passionate person I’ve ever talk to on the phone. She was just amazing. She made me feel like she really cared about me and my future. Thank you so... See more

Rated 5 out of 5 stars

Great customer service I can't wait to see what it is about i really looking forward my credit can be fix then I will leave an other comment to update how it goes so far they are seem very helpful

Rated 5 out of 5 stars

They are a very good company and professional at that. They helped me to build my credit and I am having a very good experience with them.

Rated 5 out of 5 stars

Mr. MANI was great. He helped with updates and advice.i would refer him and the credit pros to anyone in need of credit building and credit repair services. Thank you

Rated 5 out of 5 stars

The customer service agent was very friendly and kind he was patient with me when I was overwhelmed by the process and he explained everything in a way that I could understsnd

Rated 5 out of 5 stars

Joe from the Credit Pros was amazing! He was very informative and very helpful to get me started!

Rated 5 out of 5 stars

Excellent staff I very pleased what they’re doing for me for my credit and I highly recommend this company. The staff is lovely. They get back to you promptly.

Rated 5 out of 5 stars

They were very friendly and helpful, they took care of all my needs and issues with my credit report!

Rated 5 out of 5 stars

Great help in improving my credit. Good work in going step by step with to get everything situated thank u

Rated 5 out of 5 stars

I had a great experience during the sign-up process. Everything about the program was explained to me with patience & care about my credit situation. I will surely recommend CreditPros to my friend... See more

Rated 5 out of 5 stars

easy and quick to get started! only took about 20 minutes to start the process of credit repair! thank you nicole soto!

Rated 5 out of 5 stars

The representative was extremely helpful in getting me informed about Credit Pros and the process involved in assisting with your credit issues!

Rated 5 out of 5 stars

Customer Friendly Very good people. Explain everything detail to detail. Help me start getting my credit back right!

Rated 5 out of 5 stars

Creditpros are very respectful, responsive, professional and polite. I have spoken with two different agents thus far and they have taken care of me wonderfully. I am excited to work them.

Rated 5 out of 5 stars

Mani was very helpful and knowledgeable about Any of my questions and concerns. I would recommend trying CreditPros.

Rated 5 out of 5 stars

Credit pros has been efficient in executing their services! I nw have a higher score with their help in deleting certain items that makes my credit score plummet


4.6

Excellent

TrustScore 4.5 out of 5

48 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look