Credit Wellness Reviews 

10,709
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 1,961 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff and customer service agents for being exceptionally helpful, patient, and knowledgeable during every call. Consumers find the overall service and user experience smooth, transparent, and truly reassuring when navigating complex credit profiles. Many people emphasize that representatives take the time to answer questions thoroughly and provide clear guidance throughout the process. Though some reviewers were not happy with initial expectations, communication hurdles, or billing details, the majority of clients remain highly satisfied. A few individuals experienced unmet expectations during consultations, difficulties reaching support teams promptly, or unexpected charges on their accounts.

What people talk about most

Staff

Users describe positive interactions with staff members who are consistently praised for being exceptionally... See more

Customer service

Consumers find customer service to be positive, frequently praising representatives for being patient,... See more

Service

Reviewers highlight positive aspects of service, expressing deep satisfaction with the professional support... See more

User experience

Customers felt high satisfaction regarding their user experience, highlighting how representatives walked... See more

Payment

Clients share ambiguous opinions on payment, with some consumers expressing excitement about credit progress... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Archie G. was a great representative for this company. He was very thorough in how he explained everything to me. He kept asking me if I had questions. He went over every detail step by step and I app... See more

Rated 5 out of 5 stars

I spoke and worked with both Amar & Edward P. regarding negative input on my credit report and an unexplained charge I had on my file. I am looking forward to having these negative items removed fr... See more

Rated 5 out of 5 stars

I had an amazing conversation and interaction with Matthew M. while trying to get my account sorted! He was very knowledgeable and friendly while getting me to where I wanted to be after the call! (GR... See more

Rated 5 out of 5 stars

AMMIR WAS AWESOME HELPFUL KNOWLEDGABLE HE PROVIDED EVERYTHING THAT I NEEDED AND WANTED AND VERY PROFESSIONAL HE NEEDS TO RECEIVE A RAISE


Company details

  1. Information Services

Written by the company

We help people understand and monitor their credit. Provide assistance in ensuring their reports are accurate and give them the tools they need to build strong credit profiles.


Contact info

4.9

Excellent

TrustScore 5 out of 5

11k reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.9

All reviews

(10,709)

1,725 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I’ve been calling around trying to enquir about setting a better credit

I’ve been calling around trying to resolve my debt repayment n to improve my credit score and trying to settle a best way to resolve bad credit scores. Talked with Shawn Amendez and was really impressed of the help he provided me with, he really explained well in details about what I should know and what they can help me with. Appreciate the help he provides me with the morning and has enlightened me alot with what I should know.

Now I’m waiting for the outcome of our conversation and can wait to hear from them anytime soon

8 August 2026
Unprompted review
Rated 5 out of 5 stars

Mr William Harris

Mr William Harris
Man he opened my eyes about what was on my credit report he went into so much detail and explained everything so thoroughly. He sold me on the program and got signed up right away. Thank you Mr William Harris your doing an amazing job. Again thank you for going into details and helping out in my situation

7 August 2026
Unprompted review
Rated 5 out of 5 stars

Archie G was amazing

Archie G was amazing, he walked me through my entire credit report and found numerous accounts to dispute. He was patient and friendly and very helpful the entire time we spoke!!

7 August 2026
Unprompted review
Rated 5 out of 5 stars

Mona P

Mona P. is the best!! She was super helpful with me and made a great connection. She pointed out many things on my credit and got me all the help I needed and dug into things that I would never have looked into. I highly appreciate her honesty and willingness to help with me.

6 August 2026
Unprompted review
Rated 5 out of 5 stars

Despite feeling alone dealing with the…

Despite feeling alone dealing with the issues with debt Gale H was able to help me get on track to reclaiming part of my life only groups that see numbers continued to hold hostage. Thank you again for everything!

6 August 2026
Unprompted review
Rated 5 out of 5 stars

My man archy over here not sure if I…

My man archy over here not sure if I spelt it right. But he was very helpful for helping fix my credit score and teach me and show me new things for me to understand on my credit score

5 August 2026
Unprompted review
Rated 5 out of 5 stars

Brain was amazing

I called in a frantic state. I was confused and angry, but Brian did an amazing job winning me over. He was very detailed and transparent; he explained the service very well. I was very skeptical, but Brian was absolutely professional, polite, and friendly. He took the time to answer all my concerns and removed any doubts I had at the beginning of the call. I recommended him to my sister right away. I also took the number, and I will definitely recommend your company through Brian's services
if I run into someone who needs help with their credit report. He saved me a lot of money and the trouble of figuring out how to fix my score.

5 August 2026
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service! Seriously, I really appreciate that Jay P took the time to explain everything and go over every account with me! Im very excited to see how the service works.

5 August 2026
Unprompted review

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