Creoly Reviews 

An absolute joke to be quite frank. Every single order I’ve placed with them I’ve had cancelled without reason. When questioned, they responded “unforeseen circumstances” and referenced stock levels being inaccurate on the website. It’s 2024, plenty cheap software solutions to manage this, and actually give customers a hassle-free experience.

I ordered from Creoly. It took SEVEN WEEKS for my order to arrive and when it did, it had the correct packing list but the wrong item. I emailed to tell them and they said they would re-dispatch the correct item but then asked me to print off a postage-paid label, repackage the incorrect item and mail it back to them. I would have no problem with that if the error was my own or even if the item in question was valuable, but it is a small bottle of ink, only costing $1 more than the item I originally ordered. As the customer, I have done nothing wrong but now I am expected to use my own printer to print the shipping label, re-package and then use my own time to go to the post office and mail this off to them. I have received other incorrect items from other companies and even for expensive items have been told just to keep the item, or if the company are really concerned, they send a courier to pick it up from your home. Bad customer service. I definitely won't be ordering from them again.