CREPMOVEMENT LTD  Reviews 

268
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 54 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times, noting that purchases arrive securely packaged and well ahead of the anticipated delivery dates. Many people also appreciate the incredibly helpful customer service representatives, who readily source desired sizes and ensure a smooth, effortless ordering process. Buyers consistently showcase the top-tier quality of the trainers and apparel, expressing strong confidence in recommending the store to others. Some reviewers were dissatisfied with their purchasing experience, noting unexpected higher prices compared to other retail stores or stating clearly that they would never order from the business again.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the great quality and comfortable... See more

Delivery service

People report positive experiences with delivery service, expressing strong satisfaction regarding the... See more

Order

Reviewers mention positive feedback about order experiences, highlighting fast shipping where packages... See more

Customer service

Customers consistently note positive experiences with customer service, praising fast responses, helpful... See more

Quality

Consumers find quality to be positive, regularly highlighting that products arrive in perfect condition and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Quality and easy process to order & buy! Great site with lots of choices to choose from, order was packed & shipped really quick and came before delivery due date. Would highly recommend for anyone!

Rated 5 out of 5 stars

Recently used this site for the 1st time after being recommended by a friend! I ordered a pair of trainers and they where literally delivered 2 days later and 3 days before the estimated delivery date... See more

Rated 5 out of 5 stars

Bought for my partners birthday, they were delivered fast even over the Christmas / new year period. The shoes look great I'm sure he'll love them. Didn't realise mens clothes and trainers cost so muc... See more

Rated 5 out of 5 stars

I’ve been buying trainers from these guys for a few years now and I can’t fault any of my purchases from them, I would highly recommend anyone to use this company 👌⭐️⭐️⭐️⭐️⭐️

Company replied


Company details

  1. Clothing Shop
  2. also in
  3. Fashion accessories shop

Written by the company

Apparel and Trainers online store.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

268 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.7

All reviews

(268)

48 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I had to pay 15 pound to send my stuff…

I had to pay 15 pound to send my stuff back that was miles too big for a small. Secondly they only give you a week to send the stuff back but yet you can’t get hold of them for certain details. I also had to ring again 2 weeks later to see what was going on with my money and they hadn’t even progressed it yet. I WOULD never order from here again and I advise no one else too.

24 April 2026
Unprompted review
CREPMOVEMENT LTD  logo

Reply from CREPMOVEMENT LTD

Hi Bradley,

We’re sorry to hear you were unhappy with your experience, however we do need to correct several inaccuracies in your review.

As clearly stated on our website, we do not offer free returns and customers are responsible for return postage costs. Your order was for size Medium clothing, not a Small as stated in your review.

In addition, we do not operate a phone line, so there would have been no possibility of “ringing again” to speak with us. All customer support is handled promptly via email .

Finally, your refund was processed within 3 days of receiving your return, not 2 weeks later as claimed.

We always aim to provide accurate information and fair service to all customers, and we’re disappointed to see misleading statements published here.

Rated 5 out of 5 stars

Faultless as usual Thankyou…

Faultless as usual Thankyou Crepmovement ⭐️⭐️⭐️⭐️⭐️

5 May 2026
Unprompted review
CREPMOVEMENT LTD  logo

Reply from CREPMOVEMENT LTD

Hi Michael,

Thanks again for another order with us and thanks for taking the time to leave us a review!

Rated 5 out of 5 stars

Order some trainers they come in couple…

Order some trainers they come in couple of days.

1 May 2026
Unprompted review
CREPMOVEMENT LTD  logo

Reply from CREPMOVEMENT LTD

Hi Jason,

Thanks for taking the time to leave us a review, we strive to maintain fast dispatch and delivery times and hope to see you shopping with us again soon.

Best wishes
Charles
CREP MOVEMENT LTD

Rated 5 out of 5 stars

I ordered some trainers that I ended up…

I ordered some trainers that I ended up changing my mind on so I sent them back and go a refund straight away very quick customer service

24 April 2026
CREPMOVEMENT LTD  logo

Reply from CREPMOVEMENT LTD

Hi Carter,

Thanks for taking the time to leave us a review, customer service is a number one priority for us including fast dispatch, fast delivery times and quick processing for returns. We hope to see you shopping with us again soon!

Best wishes
Charles
CREP MOVEMENT LTD

Rated 5 out of 5 stars

Fit is great

Fit is great
Quality good
Looks great

26 April 2026
Unprompted review
CREPMOVEMENT LTD  logo

Reply from CREPMOVEMENT LTD

Hi Paul,

We really appreciate your review - we're so glad everything is perfect with your order!

Rated 5 out of 5 stars

Great quality service and products

Super quick delivery. Got my trainers within 2 days. Perfect condition and for a reasonable price. Definitely be buying from them again.

2 April 2026
Unprompted review
CREPMOVEMENT LTD  logo

Reply from CREPMOVEMENT LTD

Thanks for your review Chris! We're glad you're happy with the service provided and we welcome you to shop again with us any time.

Rated 5 out of 5 stars

Order #15084 Excellent customer service

Excellent customer service from Charles
Very quick delivery and was easy to navigate website.
Will definitely order again and recommend

26 March 2026
Unprompted review
CREPMOVEMENT LTD  logo

Reply from CREPMOVEMENT LTD

Thanks for taking the time to leave us a review, You're welcome to shop with us again any time.

Kind regards
Jay
CREP MOVEMENT LTD

Rated 1 out of 5 stars

Well I wish I didn’t order off here now…

Well I wish I didn’t order off here now as the trainers I ordered are in all the shops for £50 cheaper 🤦🏽‍♀️

1 April 2026
Unprompted review
CREPMOVEMENT LTD  logo

Reply from CREPMOVEMENT LTD

Hi Zt

Thanks for taking the time to leave us feedback, we’re really sorry to hear you feel disappointed with your purchase.

We understand it can be frustrating to see an item available elsewhere at a lower price after ordering. We always aim to offer competitive pricing, fast and free delivery and impeccable service, but prices can vary between retailers and over time.

We are always happy to help - whether that’s discussing your order, checking options, or assisting further, please feel free to reach out to us directly.

Best regards,
Charles
CREP MOVEMENT LTD

Rated 1 out of 5 stars

Theresvtoo many red 🚩

They falsely advertise only rare trainers when they don't I found my trainers in jd, schuh and Footasilym for £95 and crep movement charged me £147 in sale saying they was a rare pair of asics! Then I asked for the authenticity certificate with the same I'd code as my trainers had on they said they could surprise it but it never turned up, so I done a check on line my box had information on it it shouldn't of had then there was a sticker put over the bar code which shouldn't of been there had completely different bar code on from the box, the left trainer is the only one to have one brown tag on mine had 3 on it 1 brown, white and blue which is a big red flag appramtly so I think there fake and plus they falsely advertise rare trainers and charge more for normal trainers there just scammers wot you expect no contact number only email and I've only seen them advertise on tik toc? So if you do think your gonna use them look the trainers up first wouldn't use them ever again so many re flags 🚩 I didn't even want to give them one star, and how to help make your company better be truthful about everything or stop trading as your just ripping people off

25 March 2026
Unprompted review
CREPMOVEMENT LTD  logo

Reply from CREPMOVEMENT LTD

Hi Jason,

We’re sorry to hear about your experience and concerns.

We want to be absolutely firm and clear that we do not sell counterfeit products, the authenticity of our stock is extremely important to us and all items go through rigorous checks via our team before being sold. We are a registered limited company and have been trading for several years, building our reputation on trust and authenticity. We have a strict authenticity promise in place and we are firmly against counterfeit products, selling them is also highly illegal in the UK.

The points you’ve raised around box labels, tags, and pricing differences can sometimes occur due to different production batches or stock identifier unit stickers we use.

Please reach out to us directly with your order details and photos of the item/packaging so we can carry out a full check and resolve this for you as quickly as possible.

Kind regards
Charles
CREP MOVEMENT LTD

Rated 5 out of 5 stars

Will buy again!

Absolutely fantastic experience from start to finish! The delivery was incredibly fast, and my order arrived earlier than expected. The variety of trainers available is impressive loads of styles, sizes, and top brands to choose from, all in stock and ready to go.

The prices are very competitive too, especially for such high-quality products. It’s great to find a company that offers both affordability and reliability. Everything was well packaged and exactly as described.

Highly recommend to anyone looking for great trainers, quick delivery, and excellent value for money. I’ll definitely be ordering again!

28 February 2026
Unprompted review
Rated 1 out of 5 stars

I am very disappointed to discover that…

I am very disappointed to discover that the same trainers are available and in stock in all sizes in multiple shops, jd, footlocker and asics for £35 less that I payed on your site but I suppose that’s what I get for not checking before I made the purchase.. won’t be using this site again

25 February 2026
CREPMOVEMENT LTD  logo

Reply from CREPMOVEMENT LTD

Hi Josh,

Thank you for your feedback. We're sorry to hear that you are disappointed.

We dispatched this order very quick, the trainers were double boxed, well protected and they arrived well within the delivery estimate. For this reason, it’s not really fair to leave a 1-star.

1 star reviews are to be left when the service or product is bad, in this case and as always, we pride ourselves on excellent service.

Like many online stores, our prices can differ from other stores depending on promotions, stock availability, supplier pricing and the timing of releases. We always recommend customers compare prices before purchasing, as different stores may run different prices at different times.

That said, we genuinely appreciate your order and your feedback. If there is anything we can help with regarding your purchase, please feel free to contact our support team and we’ll do our best to assist.

Kind regards,
Crep Movement Team

Rated 5 out of 5 stars

Absolutely 10/10

Absolutely 10/10, fast delivery, and well packaged!!
Was a bday present for my boyfriend and he absolutely loves them!! ♡

31 January 2026
Unprompted review

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