The staff were Helpful and polite with every request or query. The facilities easy to use and secure. First class service.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Super friendly staff, round the clock access, facilities are kept at a cool, dry temperature. Toilet facilities there as well which are handy if you are making a long round trip. An issue cropped up... See more
Company replied
Such an easy well organised process , Booking was easy , storage area and units were very clean , totally secure put my mind completely at rest., I used my storage unit for 2 months ,worth every penny... See more
Company replied
Used Crest Storage on and off over about 5 years following a House move. Always found the staff extremely helpful and friendly. Gradually downsized storage required and staff were really flexible givi... See more
Company replied
Company details
Written by the company
Crest Self Storage, based in Stirling, is your local, family-founded storage solution. If you are new to self storage or new to Crest Self Storage in Stirling, don't worry! We are always ready and eager to help you with any questions that you have. Contact us by phone, email or visit in store. Why Choose Crest Self Storage? Customer-Centric Approach: Whether you're new to self-storage or a familiar face at Crest Self Storage, our dedicated team is always ready to assist. Contact us through phone, email, or visit our store, and experience the support you deserve. 24/7 Access: Enjoy the convenience of a 24/7 access storage facility. Manage your belongings on your terms, giving you the flexibility you need. Versatile Storage Solutions: Our storage centre in the heart of Scotland caters to both personal and business customers. Choose from a range of storage units, from 9 sq ft to 175 sq ft rooms, providing flexible options for all your storage requirements. Top-tier Security: Your security is our utmost priority. Benefit from 24-hour CCTV surveillance, burglar alarms, and smoke detectors. Each storage unit is individually alarmed, and you have the control to lock it with your padlock.
Contact info
Unit 10, Craigleith Road , FK7 7GN, Stirling, United Kingdom
- 01786 234111
- info@crestselfstorage.co.uk
- crestselfstorage.co.uk
4.7
Excellent
76 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
A very useful facility with friendly…
A very useful facility with friendly staff and reasonable rates.
Brilliant that it’s 24hrs availability.
28 April 2022
Reply from Crest self storage
Thank you very much for the kind review. Kind regards, The Crest Self Storage Team
A nine month stay….
After quite a rough spell to get started, with my original unit being locked upon arrival, and then having to keep my belongings in a hire van over time, and thus losing my deposit and having to pay for an additional day, things did improve.
Erin was very helpful sorting out the original issues, and upon giving notice and moving out, Leah was superb.
Would I recommend? Yes, the actual storage and access was top drawer, but the original issues take the star away
16 March 2022
Reply from Crest self storage
Hi Simon, thank you very much for the kind review. Kind regards, The Crest Self Storage Team
Excellent facility and very helpful…
Excellent facility and very helpful employees. Will recommend to others
5 February 2022
Reply from Crest self storage
Hi Maruis, thank you for your kind review.
Kind regards, The Crest Self Storage Team
Reply from Crest self storage
Hi Brian, thank you for your kind review.
Kind regards, The Crest Self Storage Team
The customer service and communication…
The customer service and communication I received was first class. I have no hesitation in recommending Crest Storage. Brilliant service and excellent advice from Erin when I needed even more storage space. Simply fantastic.
28 December 2021
Reply from Crest self storage
Hi Kyle, thank you very much for the kind review & choosing to store with us!
Kind regards, The Crest Self Storage team
Reply from Crest self storage
Hi Neil, thank you very much for the kind review!
kind regards the Crest Self Storage team.
Reply from Crest self storage
Hi Nicole, thank you very much for the kind review!
Kind regards, the Crest Self Storage team.
We took out a short term rental for a…
We took out a short term rental for a month and were very happy with the service. It was easy to start and access was exactly what we wanted. Would recommend to others looking for self storage in Stirling.
25 October 2021
Reply from Crest self storage
Hi Stuart, thank you very much for your kind review!
kind regards, the Crest Self Storage team.
Container
Easy access and great service. One small minor issues was that the container was 25ft but it was a tall thin container rather than square. Otherwise very happy with the service.
12 October 2021
Reply from Crest self storage
Thank you very much for your kind review!
Kind regards, the Crest Self Storage team.
Reply from Crest self storage
Hi David, thank you very much for your kind review!
Kind regards, the Crest Self Storage Team.
Amazing!
Amazing staff and amazing service @ Stirling branch. I recommend them in highly!
4 October 2021
Reply from Crest self storage
Hi Kaz, thank you very much for the kind review. Kind Regards the Crest Self Storage team.
Good storage
Good, safe storage with a good price and friendly cheerful service. Will use again.
4 October 2021
Reply from Crest self storage
Hi James, thank you very much for the kind review. Kind Regards Crest Self Storage team.
Reply from Crest self storage
Hi Linda, thank you very much for the kind review. Kind Regards Crest Self Storage team.
The only slightly negative point is the…
The only slightly negative point is the price! Great service though and very friendly too.
23 September 2021
Reply from Crest self storage
Hi , thank you very much for your review.
Kind regards, Crest Self Storage team.
Flexible and Easy to Use!
Crest self storage have been a great help when moving house. It was very easy to set up, move items in or out and gain access.
The storage facilities is clean, dry and tidy. The staff could not have been more helpful!
21 September 2021
Unprompted review
Reply from Crest self storage
Hi Name, thank you very much for the kind review.
Kind regards, Crest Self Storage team.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.