I purchased a product from Crestwhite several months ago, and to be fair, the product itself worked as advertised. Unfortunately, the customer experience afterward has been extremely frustrating. De... See more
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Ordered on the 2nd of December. Emailed countless times to be replied to only twice asking for me to confirm my address which is 100% correct. Heard nothing since. Emailed today asking for a refund as... See more
Bought strips at an added discount because already one cock up ! £30.59 down the drain. Sent 6 emails to various addresses, Jess,missing orders, HQ and others . Not ONE reply ! Happy to take you... See more
The white strips I ordered and used once were poorly made and just looked counterfeit they had massive slits and where different sizes in separate packs. I contacted pay pal to get a return and emai... See more
Company details
About Crestwhitestrips.co.uk
Information provided by various external sources
With over 12 years online experience and 120,000k+ clients selling Crest 3D Whitestrips and oral health products we pride ourselves on getting it right for the customer. We offer product support, technical advice, free videos, Crest coupons, a wealth of educational material, a dedicated 'knowledge base' and lots of fun to ensure that our clients keep their teeth whiter and healthier for longer.
NOTE: Unfortunately there are many companies that 'copy' our business model, but do not provide the service and support that we pride ourselves on. Before leaving your review please ensure that you did not buy a product from one of these websites - crestwhitestripsnow.co.uk, ukcrestwhitestrips.co.uk, whitestrips4u.co.uk, crestwhiteningstrips.co.uk, crestwhitestripsshop.co.uk. THEY ARE VERY SIMILAR DOMAINS TO OURS, but they ARE NOT our business.
Contact info
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484 reviews
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Reply from Crestwhitestrips.co.uk
We try Janet, sometime it goes wrong :( but not this time! :) regards Steve
Reply from Crestwhitestrips.co.uk
thank Andy appreciated, regards Steve
Great product
The strips work really well but I am experiencing pain in my teeth
18 July 2015
Unprompted review
Reply from Crestwhitestrips.co.uk
Audrey - use some sensitive toothpaste 3 times per day and rub some on at night and dont rinse. See other comments below, this will help you, regards steve
good
They do make your teeth whiter, did experience some pain in the first 2/3 strips, felt like shooting pains in my teeth, on the 5th one now and my teeth don't seem to be going any more whiter just stayed same colour after used the first 3.
15 July 2015
Unprompted review
Reply from Crestwhitestrips.co.uk
Rachel, thanks for your review, its a good one. Sensitivity can be a part of the process for some. It is not harmful, permanent or dangerous but it can have some side affects. Using a sensitive toothpaste as directed on our website alleviates most issues. With regards to results - everyone please read - You can only whiten your teeth back to their natural shade, whatever that was. Tooth shade is hereditary , and degenerates over time - affected by age, diet and lifestyle choices and anti-biotics taken as a child. Always take a before and after. I hope this helps, regards Steve
Really good, instant difference
The strips are really easy to use and you can see a difference after a few uses. Would definitely recommend.
15 July 2015
Unprompted review
Reply from Crestwhitestrips.co.uk
Hi Emma - thank you for your review, any chance of a before and after of your teeth to show other clients? regards Steve
Teeth whiter by several shades.
It was the first time using strips,very pleased with results.
15 July 2015
Unprompted review
Reply from Crestwhitestrips.co.uk
Perfect Lyne, now keep up a good daily oral care program and you will only need to whiten once every 18 months to 2 years to keep them pearly whites sparking, regards steve
Amazing
Tried other strips not been up to much, got the crest strips noticed the difference instantly they stick brilliantly they don't move or slides and for the whiteness seen a big change in 3 days,definitely recommend best strips out there will be buying again 10/10
15 July 2015
Unprompted review
Reply from Crestwhitestrips.co.uk
Other Strips, pah! only joking John thank you for the review, appreciated. WOW 10/10 NOW THATS NOT BAD, the new non slip strips are really superb, regards steve
Satisfied with service and results
Good service. Delivered on time. On my 5th day and my teeth are lot whiter!!! It really works :D
13 July 2015
Unprompted review
Reply from Crestwhitestrips.co.uk
Amy - wait until you see the final results, complete the course mind! regards Steve
Works perfect
Works perfect !!!
Very nice customer service in case of problems.
12 July 2015
Unprompted review
Reply from Crestwhitestrips.co.uk
Hi Berni - thank you for your feedback. In over 10 years this has never happened before. Please provide your order number and email our customer support team at customersupport@crestwhitestrips.co.uk and we will launch a full investigation. I am sorry this has happened to you. If you placed your order with crestwhitestrips.co.uk then we will resolve the matter for you , regards Steve
Reply from Crestwhitestrips.co.uk
Thanks Kathryn, appreciated, regards Steve
Does what it says on the tin!!
I was looking for a good teeth whitening product and one that actually worked, unlike the multitude of products available at your local chemist. I read a lot of positive reviews about 3D whitestrips, but unfortunately due to the peroxide content, you could only buy stock supplied from overseas (US). I found whitestwhitestrips.co.uk on the web that supplied them at a great price. I waited a few days more than expected for delivery, but they finally arrived and I have been using them for a week. AMAZING!! these things DO work! I didnt have particularly badly stained teeth to begin with but after just 1 week of a 2 week treatment my teeth look fantasticly white! No sensitivity as reported by many! They can be failry tricky to apply, so you need to dry your teeth thoroughly with cotton swab/tissue etc.. and apply immediately. I leave my strips on slightly longer than recommended, but they are comfortable to wear and you almsot forget about them if you go about your business whilst wearing them. Peel them off and brush after wearing and HEY PRESTO.........let the glow begin! Fantastic product! Nothing like it comercially available at this price!
6 July 2015
Unprompted review
Reply from Crestwhitestrips.co.uk
Hey Dave thank you for the great review - yes we at crestwhitestrips.co.uk are proud to serve the world! with the amazing crest whitestrips - all the way from sunny Florida, locally of course! regards Steve
superb service!!
Ive used these strips before, so know how good they are!! I left it a bit late to order some strips before my holiday but my strips arrived a day earlier than expected, so i was VERY happy :-) i will be using Crest again when i order my next batch. Thank you again for your great service
4 July 2015
Unprompted review
Reply from Crestwhitestrips.co.uk
Nikki, BOOM thank you happy to be of service! keep spreading the word, regards Steve
Good
I brought this as a friend recommended them to me. I tried them for a few days and saw great results, however I had to stop using them after 3 days, as it gave me very sensitive teeth, and caused me problems, even when re trying it a couple of weeks later I got sensitive teeth again... which was sad as they were working sooo well, which is a shame. however, I recommend them to anyone.. who doesn't suffer with sensitive teeth ( I didn't till I tried these.
1 July 2015
Unprompted review
Reply from Crestwhitestrips.co.uk
Hi Gemma, thank you for your review. You can prevent / ease the sensitivity by using a sensitive toothpaste for 10 days prior, and rub some on your teeth at night and dont rinse. This helps block the tiny tubules that get eroded by acid in the mouth - this causes instability in the oral flows = sensitivity. Continue this process during the whitening period and after and it will help considerably. Also reduce the wear time by 5 or 10 mins, it wont affect the result in most cases. regards Steve
Very fast delivery & informative throughout.
Speedy delivery service, good information provided throughout the purchase, good after-care information provided as well.
1 July 2015
Unprompted review
Reply from Crestwhitestrips.co.uk
Hey Kelly thank you for taking time to leave feedback, its very important us, regards Steve
Going well
I am half way through the 20 days and stains have gone just waiting for the whitening to escalate , easy to use and no nasty taste !
30 June 2015
Unprompted review
Reply from Crestwhitestrips.co.uk
Billie, nice one, we love great stories like these, do you have a before and after you would share?, regards steve
Great Customer service for Amazing Products!
Their email response time and support is fast and curteous. The professional whitening strips product is honestly amazing as long as you don't use over 30 min or your teeth will hurt! I'm so much more CONFIDENT and HAPPIER as I SMILE more! Thanks guys!
30 June 2015
Unprompted review
Reply from Crestwhitestrips.co.uk
Danna - thank you, see above re sensitivity, regards Steve
Happy with result.
About half way through my 20 strips, and they have made a difference.
I am very happy with the product, would use again, and would definitely recommend.
28 June 2015
Unprompted review
Reply from Crestwhitestrips.co.uk
Thank you for the review & positive recommendation, appreciated, regards steve
Very good product.
Easy to use. No taste or aftertaste. Will continue to usa.
26 June 2015
Unprompted review
Reply from Crestwhitestrips.co.uk
Joan - excellent, keep spreading the great news for everyone! regards steve
Crest 3D Whitening Stips
This is a wonderbox of Magic! They are so easy and comfortable to use and the results are fantastic! I am bridesmaid at my cousin's wedding next month and this will guarantee me a lovely white smile. I have recommended this outstanding product to all my friends to make a difference to their smiles. If you haven't tried Crest Whitening strips yet then you are missing out. Go for it!
25 June 2015
Unprompted review
Reply from Crestwhitestrips.co.uk
Hi Ros, thank you so much, what can i say a terrific independent review, nice regards Steve
Reply from Crestwhitestrips.co.uk
Adrienne, thank you for your review, i am delighted you are pleased.
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