Don't be fooled by the polished website…BAD RENTAL
Don't be fooled by the polished website — booked one car, given an unsafe old one
I rented from MYTHOS Car Rentals (creterentcar.com) for a Heraklion Airport pickup in July 2026 and paid €357 for 7 days. I reserved a Seat Ibiza; what was waiting for me was a first-generation Hyundai i30, roughly 15+ years old and heavily worn — it creaked constantly and felt genuinely unsafe to drive. When I pointed out it wasn't the car I booked, the agent brushed it off with a con-like "this one's better, take it or leave it" attitude. Tired after travelling, I gave in — my mistake, and the reason I'm writing this.
Two more red flags. The car was handed over with an empty fuel tank — a classic scheme, because it's nearly impossible to return a car truly empty without risking running dry, so you end up handing back free fuel. A fair company gives you the car with a reasonable amount and asks for the same back. And the slick, professional website is simply not what shows up when they meet you.
My advice to every traveller: you hold the power at that handover. Push back, insist on the car and condition you're comfortable with, and if it's not right, decline and walk — there are dozens of rental firms in Crete. DO NOT BE FOOLED BY THE GOOD-LOOKING SITE. I would not book here again.
Reply from MYTHOS Car Rentals
Hello dear Mr. Florin,
thank you for your feedback. We are sorry the car we delivered to you didn't meet your expectations. We advise our customers, if the car they get is not of their liking to communicate it via email or telephone and we will find the best optimal solution possible. In your case Mr. Florian, we could find a Seat Ibiza the next or the following days and change you the car with the one you chose in the first place. At the time of the pick up, I told you specifically that for that night this is the only car I have available; take it for one two days and if you don't like it call me.