Sold a product that wasn't even produced yet without stating this at the time of purchase. I ordered a Ghostface Hoodie(Scary Hours Hoodie) for my daughter prior to Christmas, never arrived and they r... See more
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Ordered September 21, 2025. It's almost December. Several emails and the same story. The crazy part is... they had the audacity to have a black friday sale with same day shipping, lol. Pissed me off... See more
Company replied
Just like everyone else, I purchased shorts and a hoodie December 12th. Not a single update or tracking info, never got an email when I asked for tracking….they are 100% a scam, do not purchase anythi... See more
Company replied
Horrible cheap products not only did I wait at least six months for my hoodie, but I ordered black got blue, then when I wore it with my heated seats in my car, the Cleveland Indian dude melted on my... See more
Company replied
1.3
Bad
124 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 78% of negative reviews
Typically replies within 1 week
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Crispy takes 3 months or more to get items
Ordered black Friday weekend 2025 we are now in February 2026 still nothing and their customer service sucks this company is way over their heads I'm surprised they haven't been sue for that ad they had around Thanksgiving that they had a bigger team and everything will be shipped out right away it feels like they laughed at everyone and took the money and will eventually ship when they feel like it will be the last time I ever order from them
28 November 2025
Unprompted review
Reply from crispy-nyc.com
Thank you for leaving us your review! I understand you might think we take a long time for all items to ship out. We do have an estimated time frame for shipping on our site and under each product description before ordering. Sometimes these times can vary for many reasons as all of our items are handmade one by one to ensure top quality. When items are ordered especially during a sale, they have to be checked by our Quality control to ensure we send out the best. So yes I can understand your frustration, BUT perfection takes time! We see that you already received your order delivered so we hope you are happy with the quality. If you would like to further discuss this issue feel free to email our support team as we are happy to answer any additional questions or concerns
Do not buy from this company
Do not buy from this company. I put an order in back in December for my son as a Christmas gift and here we are in February, still no item!!!! They won't respond to my email and they won't refund me my money. Terrible!!
2 December 2025
Unprompted review
Reply from crispy-nyc.com
Thank you for leaving us your review! I understand you might think we take a long time for all items to ship out. We do have an estimated time frame for shipping on our site and under each product description before ordering. Sometimes these times can vary for many reasons as all of our items are handmade one by one to ensure top quality. When items are ordered especially during a sale, they have to be checked by our Quality control to ensure we send out the best. So yes I can understand your frustration, BUT perfection takes time! We tried checking using your name on this review to see if you have any orders with us but cannot find any. If you would like to further discuss this issue feel free to email our support team as we are happy to answer any additional questions or concerns
Horrible cheap products not only did I…
Horrible cheap products not only did I wait at least six months for my hoodie, but I ordered black got blue, then when I wore it with my heated seats in my car, the Cleveland Indian dude melted on my leather seats. Tried to get a refund no response. Tried to get a replacement no response. Tried to get some kind of response NOTHING! DONT ORDER FROM THIS SCAMING COMPANY!
11 October 2025
Unprompted review
Reply from crispy-nyc.com
Thank you for leaving us your review! I understand you might think we take a long time for all items to ship out. We do have an estimated time frame for shipping on our site and under each product description before ordering. Sometimes these times can vary for many reasons as all of our items are handmade one by one to ensure top quality. When items are ordered especially during a sale, they have to be checked by our Quality control to ensure we send out the best. So yes I can understand your frustration, BUT perfection takes time! We tried checking using your name on this review to see if you have any orders with us but cannot find any. If you would like to further discuss this issue feel free to email our support team as we are happy to answer any additional questions or concerns
IM BACK TO WRITE ANOTHER REVIEW
IM BACK TO WRITE ANOTHER REVIEW. ITS 1/22/26 AND STILL NO ORDER. I ORDERD ON 12/2/25 (LAST YEAR) STILL HAVENT GOT MY STUFF LOL CHRIS WE GONNA FIND YOU IN LODI LACKIN KEEP PLAYIN 😊
2 December 2025
Reply from crispy-nyc.com
Thank you for leaving us your review! I understand you might think we take a long time for all items to ship out. We do have an estimated time frame for shipping on our site and under each product description before ordering. Sometimes these times can vary for many reasons as all of our items are handmade one by one to ensure top quality. When items are ordered especially during a sale, they have to be checked by our Quality control to ensure we send out the best. So yes I can understand your frustration, BUT perfection takes time! We tried checking using your name on this review to see if you have any orders with us but cannot find any. If you would like to further discuss this issue feel free to email our support team as we are happy to answer any additional questions or concerns
Horrible communication
Ordered on 12/25/25. Never got a tracking number. Nobody ever reached out to me. I finally got a response to my email a week later when I asked for a refund on 2 separate occasions. And they pretty much said “Don’t worry. It’s coming”. But my order is still under “Waiting for details”, Whatever that means. They will reply to this review with an automated response…
Can’t even get a real human to respond. Will never order from them again.
24 December 2025
Unprompted review
Reply from crispy-nyc.com
Thank you for leaving us your review! I understand you might think we take a long time for all items to ship out. We do have an estimated time frame for shipping on our site and under each product description before ordering. Sometimes these times can vary for many reasons as all of our items are handmade one by one to ensure top quality. When items are ordered especially during a sale, they have to be checked by our Quality control to ensure we send out the best. So yes I can understand your frustration, BUT perfection takes time! We tried checking using your name on this review to see if you have any orders with us but cannot find any. If you would like to further discuss this issue feel free to email our support team as we are happy to answer any additional questions or concerns
Never shipped never got tracking label nothing just the same automated emails
Scammers never sent my items out it’s been over a month and not even a tracking number but there on social media promoting sales and same day shipping and using celebs for promoting just to steal everyone money ONLY FAMILY AND FRIENDS GET THE CLOTHES AS WELL THE CELBEBS AND CONTENT CREATORS THEY PAY WHICH NEVER WEAR THE CLOTHES AFTER THE PROMO
16 December 2025
Unprompted review
Reply from crispy-nyc.com
Thank you for leaving us your review! I understand you might think we take a long time for all items to ship out. We do have an estimated time frame for shipping on our site and under each product description before ordering. Sometimes these times can vary for many reasons as all of our items are handmade one by one to ensure top quality. When items are ordered especially during a sale, they have to be checked by our Quality control to ensure we send out the best. So yes I can understand your frustration, BUT perfection takes time! We tried checking using your name on this review to see if you have any orders with us but cannot find any. If you would like to further discuss this issue feel free to email our support team as we are happy to answer any additional questions or concerns
Terrible horrible horrendous…
Terrible horrible horrendous experience. My order date was September 15th.. it is now currently January 14th. And NOTHING HAS ARRIVED. I’ve sat here emailing, calling usps and nothing. Package says “ delayed “ and crispy is basically saying once it’s outta our hands it’s on the customer…? What kinda of shady buisness is this? That means you can buy 200 dollars worth of items and then be given a singular pair of socks because “ it’s outta there hands “ has to be the worst experience I’ve ever saw and thank god I got my money back on this. Thankfully I’ve also realized the site is a total scam and should definitely look at reviews before shopping🤦🏽♂️that’s on my though and future buyers be aware!!!! THE SITE IS NOT REAL AND ITS A TOTAL SCAM!!!!
EDIT: I have sent multiple messages to the support team and they have yet to reply back, I got one message and then all of sudden all communication went away. So no, I did not receive my package as the company stated. My package literally says “ delayed “ and usps confirmed no package was delivered to my address. I made a claim through them and it was stated to take it up with the company. This company does not care about their customers and continues to ignore there customers that sit here and willingly purchase there products. “ Andy V “ is someone who reached on through my email but nothing else since he messaged me. It’d be nice if someone would actually clear the air instead of just going back and forth but here we are.
14 January 2026
Unprompted review
Reply from crispy-nyc.com
Thank you for leaving us your review! I understand you might think we take a long time for all items to ship out. We do have an estimated time frame for shipping on our site and under each product description before ordering. Sometimes these times can vary for many reasons as all of our items are handmade one by one to ensure top quality. When items are ordered especially during a sale, they have to be checked by our Quality control to ensure we send out the best. So yes I can understand your frustration, BUT perfection takes time! We see that you already received your order delivered so we hope you are happy with the quality. If you would like to further discuss this issue feel free to email our support team as we are happy to answer any additional questions or concerns
Scammers
Just like everyone else, I purchased shorts and a hoodie December 12th. Not a single update or tracking info, never got an email when I asked for tracking….they are 100% a scam, do not purchase anything from them. When you post a review you will get a cookie cutter response just like everyone else! Scam scam scam
12 December 2025
Unprompted review
Reply from crispy-nyc.com
Thank you for leaving us your review! I understand you might think we take a long time for all items to ship out. We do have an estimated time frame for shipping on our site and under each product description before ordering. Sometimes these times can vary for many reasons as all of our items are handmade one by one to ensure top quality. When items are ordered especially during a sale, they have to be checked by our Quality control to ensure we send out the best. So yes I can understand your frustration, BUT perfection takes time! We tried checking using your name on this review to see if you have any orders with us but cannot find any. If you would like to further discuss this issue feel free to email our support team as we are happy to answer any additional questions or concerns
BEWARE!!
I ordered December 4 2025 it’s now January 2nd 2026. No confirmation and no communication. Shits a scam…wheres my tracking information?! Wheres my order?! At this point I just want my damn money back
3 December 2025
Unprompted review
Reply from crispy-nyc.com
Thank you for leaving us your review! I understand you might think we take a long time for all items to ship out. We do have an estimated time frame for shipping on our site and under each product description before ordering. Sometimes these times can vary for many reasons as all of our items are handmade one by one to ensure top quality. When items are ordered especially during a sale, they have to be checked by our Quality control to ensure we send out the best. So yes I can understand your frustration, BUT perfection takes time! We tried checking using your name on this review to see if you have any orders with us but cannot find any. If you would like to further discuss this issue feel free to email our support team as we are happy to answer any additional questions or concerns
I placed an order for Christmas 22 days…
I placed an order for Christmas 22 days ago. I have reached out to the company through email and social media several times with no response to where my order is or when I can expect it. My next step is to contact the Better Business Bureau.
1 December 2025
Unprompted review
Ordered September 21 (order #46586)
Ordered September 21, 2025. It's almost December. Several emails and the same story. The crazy part is... they had the audacity to have a black friday sale with same day shipping, lol. Pissed me off because I still haven't received anything. They sent a shipping number to my email that basically showed they were preparing my shipment. That was October 18 to let me know USPS were awaiting the item.
They don't do refunds but can't even provide adequate service with timeliness on delivery. Something gotta give. Shorts are fire... but overall it's not worth it. Walmart go crazy, I'll be going there.
20 September 2025
Unprompted review
Reply from crispy-nyc.com
Thank you for leaving us your review! I understand you might think we take a long time for all items to ship out. We do have an estimated time frame for shipping on our site and under each product description before ordering. Sometimes these times can vary for many reasons as all of our items are handmade one by one to ensure top quality. When items are ordered especially during a sale, they have to be checked by our Quality control to ensure we send out the best. So yes I can understand your frustration, BUT perfection takes time! We tried checking using your name on this review to see if you have any orders with us but cannot find any. If you would like to further discuss this issue feel free to email our support team as we are happy to answer any additional questions or concerns
I never Received my items
I never Received my items. I ordered 4 shorts for my son and they didn’t send anything. They will steal your money. Please stop robbing people. The economy is already horrible. Please send me my items or a refund.
🚩🚩🚩Don’t ever shop with them. 🚩🚩🚩
30 June 2025
Unprompted review
Reply from crispy-nyc.com
Review reply not delivered
Thank you for leaving us your review! I understand you might think we take a long time for all items to ship out. We do have an estimated time frame for shipping on our site and under each product description before ordering. Sometimes these times can vary for many reasons as all of our items are handmade one by one to ensure top quality. When items are ordered especially during a sale, they have to be checked by our Quality control to ensure we send out the best. So yes I can understand your frustration, BUT perfection takes time! We tried checking using your name on this review to see if you have any orders with us but cannot find any. If you would like to further discuss this issue feel free to email our support team as we are happy to answer any additional questions or concerns
🚩🚩🚩 Do not order from this company
🚩🚩🚩 Do not order from this company. The whole website should be flagged for fraudulent business practice. I placed an order on August 7th. Several emails and 2 months later I still dont have the 2 pairs of shorts I've ordered. I mean..its 2 paris of shorts!
I wish I had looked this company up before I ordered anything from them because it would've saved me from wasting my time emailing and my $100!
I've ordered from Fashion Nova, Shein and Manly and had much better overall experiences! The constant updates were a definite bonus as well as the quality of clothing! I'll save my time and money by ordering through them from now on.
Again...do not order anything from this company!
6 August 2025
Unprompted review
Reply from crispy-nyc.com
Thank you for leaving us your review! I understand you might think we take a long time for all items to ship out. We do have an estimated time frame for shipping on our site and under each product description before ordering. Sometimes these times can vary for many reasons as all of our items are handmade one by one to ensure top quality. When items are ordered especially during a sale, they have to be checked by our Quality control to ensure we send out the best. So yes I can understand your frustration, BUT perfection takes time! We tried checking using your name on this review to see if you have any orders with us but cannot find any. If you would like to further discuss this issue feel free to email our support team as we are happy to answer any additional questions or concerns
Terrible company
Terrible company. Please save your money these guys are scam artists or something. Literally bought 3 pairs of shorts from their deal they had on their site. It's literally been 4 months since my order. They took my money and I have a shipping notification that they created a label but still no shorts. I've reached out multiple times and they keep telling me to wait and be patient. It makes me so mad that they have over 100k of followers on Instagram and seem to be bragging about how business is going so well. Please please do not support this shady ass company there is no reason any product should takes months to send out. I've ordered shit from China that's gotten here faster.
1 October 2025
Unprompted review
Reply from crispy-nyc.com
Thank you for leaving us your review! I understand you might think we take a long time for all items to ship out. We do have an estimated time frame for shipping on our site and under each product description before ordering. Sometimes these times can vary for many reasons as all of our items are handmade one by one to ensure top quality. When items are ordered especially during a sale, they have to be checked by our Quality control to ensure we send out the best. So yes I can understand your frustration, BUT perfection takes time! We tried checking using your name on this review to see if you have any orders with us but cannot find any. If you would like to further discuss this issue feel free to email our support team as we are happy to answer any additional questions or concerns
Worse company to buy from scam
The worse Customer service, they don't keep their word on their own time lines and product delivery. Reached out multiple times and all they say we are working on it. Its being 7 weeks and still havent received my order i could get stuff from china faster . I know they get charge backs for their lack of communication and delivery. Would not recommend buying from this company. Speaking with my bank to claim fraud at this point,request a refund after waiting o 5 weeks for something and no communication from the vendor. This is my otder number just in case 46098
9 August 2025
Unprompted review
Reply from crispy-nyc.com
Thank you for leaving us your review! I understand you might think we take a long time for all items to ship out. We do have an estimated time frame for shipping on our site and under each product description before ordering. Sometimes these times can vary for many reasons as all of our items are handmade one by one to ensure top quality. When items are ordered especially during a sale, they have to be checked by our Quality control to ensure we send out the best. So yes I can understand your frustration, BUT perfection takes time! We see that your order is already on the way and will be delivered by USPS on Monday, so we hope you are happy with the quality. If you would like to further discuss this issue feel free to email our support team as we are happy to answer any additional questions or concerns
Horrible Service, delay tactics
I ordered 4 pair of shorts on June 14. It is now September 18th and I have not received the order. Every time I email them, I get a form response saying that they are working on it, please be patient. I am now going to investigate next steps with the office of the Attorney General. I don't like being deceived or ripped off. I will expose whatever these guys are doing
18 September 2025
Unprompted review
Reply from crispy-nyc.com
Thank you for leaving us your review! I understand you might think we take a long time for all items to ship out. We do have an estimated time frame for shipping on our site and under each product description before ordering. Sometimes these times can vary for many reasons as all of our items are handmade one by one to ensure top quality. When items are ordered especially during a sale, they have to be checked by our Quality control to ensure we send out the best. So yes I can understand your frustration, BUT perfection takes time! We tried checking using your name on this review to see if you have any orders with us but cannot find any. If you would like to further discuss this issue feel free to email our support team as we are happy to answer any additional questions or concerns
Crisp made sure I got my clothing even…
Crisp made sure I got my clothing even after the postal office lost my package. Great service and follow through on their product.
18 September 2025
Unprompted review
Reply from crispy-nyc.com
Thank you so much for taking the time to share your positive review! We’re truly grateful for your trust in us and your patience throughout the process. Your satisfaction is our priority, and it means the world to us to know that you loved the product and were happy with our service.
Your feedback is incredibly valuable as we are constantly striving to improve and grow as a company. We sincerely appreciate your business and look forward to serving you again in the future!
Never had so much difficultly with a…
Never had so much difficultly with a company. I purchased 4 shorts , that took over 2 months to ship. Everytime I reached out to them they would tell me the same thing not to worry and they would come soon. But could never give me an actual answer, They are horrible. The only reason that they are getting 2 stars is because the shorts were cute.
8 August 2025
Unprompted review
Reply from crispy-nyc.com
Thank you for leaving us your review! I understand you might think we take a long time for all items to ship out. We do have an estimated time frame for shipping on our site and under each product description before ordering. Sometimes these times can vary for many reasons as all of our items are handmade one by one to ensure top quality. When items are ordered especially during a sale, they have to be checked by our Quality control to ensure we send out the best. So yes I can understand your frustration, BUT perfection takes time! We see that you already received your order delivered so we hope you are happy with the quality. If you would like to further discuss this issue feel free to email our support team as we are happy to answer any additional questions or concerns
The worst ever. Ordered in June then never received it reached out no communication PayPal had to reach out and they contact me immediately after in July they told me that shipment will be shortly.-5⭐
The way your company can improve is if you can charge people after you ship product You can't just have people waiting 3 months until you guys feel like making the shorts. -5 stars. Communication is trash You send a bogus tracking number. Will never purchase again and will keep sending negative reviews because you guys are the worst ever. -5 stars please don't purchase from them unless you want to wait 3 months. The whole summer came and went I think they were planning on sending it on Christmas 👎🏾 I asked for my money back and they had their nerve to tell me that old sales are final. But just got my money back through PayPal I was waiting for a month for a response no answer. One stop reached out to PayPal they reached out to me in about 30 seconds these guys are trash don't do it.
31 May 2025
Unprompted review
Reply from crispy-nyc.com
Thank you for leaving us your review! I understand you might think we take a long time for all items to ship out. We do have an estimated time frame for shipping on our site and under each product description before ordering. Sometimes these times can vary for many reasons as all of our items are handmade one by one to ensure top quality. When items are ordered especially during a sale, they have to be checked by our Quality control to ensure we send out the best. So yes I can understand your frustration, BUT perfection takes time! We see that you already received your order delivered so we hope you are happy with the quality. If you would like to further discuss this issue feel free to email our support team as we are happy to answer any additional questions or concerns
The worse Customer service
The worse Customer service, they don't keep their word on their own time lines and product delivery. Reached out multiple times and no response . I know they get charge backs for their lack of communication and delivery. Would not recommend buying from this company. Speaking with my bank to claim fraud at this point, per pci compliance you can request a refund after waiting 5 weeks for something and no communication from the vendor.
19 August 2025
Unprompted review
Reply from crispy-nyc.com
Thank you for leaving us your review! I understand you might think we take a long time for all items to ship out. We do have an estimated time frame for shipping on our site and under each product description before ordering. Sometimes these times can vary for many reasons as all of our items are handmade one by one to ensure top quality. When items are ordered especially during a sale, they have to be checked by our Quality control to ensure we send out the best. So yes I can understand your frustration, BUT perfection takes time! We see that you already received your order delivered so we hope you are happy with the quality. If you would like to further discuss this issue feel free to email our support team as we are happy to answer any additional questions or concerns
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