Cross Blinds & Shutters Reviews 

354
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 53 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast, efficient fitting process and the extensive selection of high quality blinds and shutters available for every room. Consumers frequently point out that the installation team is extremely polite, professional, and respectful of private homes, always cleaning up thoroughly before leaving. Many people also appreciate the helpful advice provided during initial home visits and the complete absence of any pushy sales tactics. Some reviewers were not happy with waiting extended periods for installation, having to repeatedly chase for schedule updates, or receiving mismatched colors and inferior products.

What people talk about most

Service

People report positive experiences with service, frequently highlighting the friendly, fast, and efficient... See more

Staff

Users describe positive interactions with staff, frequently highlighting their professional, polite, and... See more

Product

Consumers find product satisfaction to be exceptionally high, frequently praising the gorgeous range of... See more

Quality

Clients share positive opinions on quality, frequently praising the gorgeous blinds and superb workmanship.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Steven came out to look at a broken blind we had, within 10 minutes he had sorted it. No fuss & no mess, we were only charged the call out charge. He had a look at a couple of other blinds & gave u... See more

Company replied

Rated 5 out of 5 stars

Just had cross blinds and shutters out again this time to fit a shutters in the kitchen. The situation was quite tricky due to the placement of the tap however not a problem for our go to blind guys �... See more

Company replied

Rated 5 out of 5 stars

Have recently had shutter blinds fitted in our living room and a couple of other blinds around the house and were very happy with the service received. The blinds are of excellent quality and the ser... See more

Rated 5 out of 5 stars

Can’t fault this company. Visited showroom to arrange blackout shutters for my mum’s bedroom and from start to finish the service was first class. So much so my mother has ordered another blind. She s... See more


Company details

  1. Blinds shop
  2. Home Furniture Shop
  3. Interior designer
  4. Window treatment store

Written by the company

We are a family run business with over 17 years experience within the blinds and shutter industry that can provide products for domestic and commercial properties. We are based in Cumbernauld just outside Glasgow and we cover the full of Central Scotland and surrounding areas. Our aim is to provide quality products at great affordable prices. We offer a free shop at home service as well also having shop in The Centre Cumbernauld for all potential customers to come and see our ranges on display. Our services are free of charge for example our fitting and measuring. The ranges of blinds and shutters we do are Rollers, Verticals, Day and Night Blinds, Venetians, Romans, Perfect Fit Blinds, Softcell or Honeycomb Pleated Blinds, Real Wood and Pvc Plantation Shutter Blinds, Electric/Motorised blinds, Velux blinds and our Blind Screens which can be used for 100% blackout or act as a flyscreen to keep out those pesky bugs. Without our valued customers, Cross Blinds would not be where it is today. Sincerely thank you for all your support and we welcome your important feedback whether that be about a great experience or if you are telling us how we can improve.


Contact info

4.8

Excellent

TrustScore 5 out of 5

354 reviews

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No recent history of asking for reviews

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Replied to 50% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(354)

53 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Made very easy n stress free worth5…

Made very easy n stress free worth5 stars would absolutely recommend

20 August 2024
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Reply from Cross Blinds & Shutters

Thanks very much for taking time out to leave us a fantastic review. It is much appreciated. The Cross Blinds & Shutters Team

Rated 5 out of 5 stars

Fantastic service from Cross Blinds and…

Fantastic service from Cross Blinds and Shutters, very helpful while choosing giving good advice. Professional, polite and respectful to deal with.
Would definitely recommend. Love my blinds, they make a huge difference to my windows and I’m now looking forward to having shutters fitted.

14 August 2024
Unprompted review
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Reply from Cross Blinds & Shutters

Thanks very much for taking time out to leave us a fantastic review. It is much appreciated. The Cross Blinds & Shutters Team

Rated 5 out of 5 stars

white wood shuttersd…

Just had my real wood shutters fitted by cross blinds & shutters. Absolutely amazing. Fabulous price and they look stunning. Can't thank you boys enough. Highly recommend this company.

14 August 2024
Unprompted review
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Reply from Cross Blinds & Shutters

Thanks very much for taking time out to leave us a fantastic review. It is much appreciated. The Cross Blinds & Shutters Team

Rated 5 out of 5 stars

Kept me informed

Kept me informed of when my blinds would be ready…..turned up when they said they would to measure & order as well as fitting. Quick and reliable

12 August 2024
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Reply from Cross Blinds & Shutters

Thanks very much for taking time out to leave us a fantastic review. It is much appreciated. The Cross Blinds & Shutters Team

Rated 5 out of 5 stars

Top class service

Top class service, would definitely use them again and recommend them.

12 August 2024
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Reply from Cross Blinds & Shutters

Thanks very much for taking time out to leave us a fantastic review. It is much appreciated. The Cross Blinds & Shutters Team

Rated 5 out of 5 stars

My daughter is soo happy with all…

My daughter is soo happy with all experience of cross blinds.ive had my blinds up a few years no problems

7 August 2024
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Reply from Cross Blinds & Shutters

Thanks very much for taking time out to leave us a fantastic review. It is much appreciated. The Cross Blinds & Shutters Team

Rated 5 out of 5 stars

Everything was quick and easy

Everything was quick and easy, the guys came out and measure the blind and offered a variety of choices. When fitting the blind they were in and out in 10mins! We will definitely be back to get the rest of our house done.

7 August 2024
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Reply from Cross Blinds & Shutters

Thanks very much for taking time out to leave us a fantastic review. It is much appreciated. The Cross Blinds & Shutters Team

Rated 5 out of 5 stars

Fantastic service!

great quick service with excellent customer service. Guys are brilliant down to earth and excellent at what they do. Highly recommended and recommending to family aswell!

Thank you!

30 July 2024
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Reply from Cross Blinds & Shutters

Thanks very much for taking time out to leave us a fantastic review. It is much appreciated. The Cross Blinds & Shutters Team

Rated 5 out of 5 stars

Blind screen

We needed something that was going to completely black out the room. Ross was able to come out to see us quite quickly, was able to advise on what would work best and got everything measured up and ordered. The blinds were fitted within the timeframe advised, very neat job done and the product is great.

8 July 2024
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Reply from Cross Blinds & Shutters

Thanks very much for taking time out to leave us a fantastic review. It is much appreciated. The Cross Blinds & Shutters Team

Rated 5 out of 5 stars

Good selection of blinds in showroom

Good selection of blinds in showroom, helpfull staff and easy fitting, staff visit when they say they will and advise you in advance, great service and blind look’s great

22 July 2024
Unprompted review
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Reply from Cross Blinds & Shutters

Thanks very much for taking time out to leave us a fantastic review. It is much appreciated. The Cross Blinds & Shutters Team

Rated 5 out of 5 stars

New Blind install

Just had 3 blinds fitted by the guys at Cross Blinds And Shutters Cumbernauld, first class service, even took away all the material and fittings from the old blinds, I can highly recommend this company for a fast efficient service.

18 July 2024
Unprompted review
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Reply from Cross Blinds & Shutters

Thanks very much for taking time out to leave us a fantastic review Iain. It is much appreciated. The Cross Blinds & Shutters Team

Rated 5 out of 5 stars

Love my new blinds

Great company! So happy with my blinds.

16 July 2024
Unprompted review
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Reply from Cross Blinds & Shutters

Thanks very much for taking time out to leave us a fantastic review. It is much appreciated. The Cross Blinds & Shutters Team

Rated 5 out of 5 stars

Very reliable company

Very reliable company. Fabulous quality blinds.

17 July 2024
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Reply from Cross Blinds & Shutters

Thanks very much for taking time out to leave us a fantastic review Liam. It is much appreciated. The Cross Blinds & Shutters Team

Rated 5 out of 5 stars

Quality family run business

I like to use family run businesses when I can, and I'm certainly not disappointed. From the Ladies I spoke with in the shop, Yvonne and Mel, to Ross who came out to measure for the blinds and to Steven & Lewis who fitted them today.....all are friendly, courteous and helpful. The cost was very reasonable and the materials were better than I expected. Steven & Lewis turned up on time which is refreshing and the installation was done quickly. I'm very happy with the complete service. I will be using Cross blinds & Shutters for my next lot of blinds. Highly recommended....thank you

16 July 2024
Unprompted review
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Reply from Cross Blinds & Shutters

Thanks very much for taking time out to leave us a fantastic review. It is much appreciated. The Cross Blinds & Shutters Team

Rated 5 out of 5 stars

There was a small blip in that one of…

There was a small blip in that one of the blind rails was a wee bit too long but it was quickly sorted less than a week later, the blinds are really good the lads that fitted them were rapid in fitting them all in all an excellent service

12 July 2024
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Reply from Cross Blinds & Shutters

Thanks very much for taking time out to leave us a fantastic review Heather. It is much appreciated. The Cross Blinds & Shutters Team

Rated 5 out of 5 stars

Friend helpful and professional

Friend helpful and professional. Would recommend.

9 July 2024
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Reply from Cross Blinds & Shutters

Thanks very much for taking time out to leave us a fantastic review Joan. It is much appreciated. The Cross Blinds & Shutters Team

Rated 5 out of 5 stars

They came when they said they would

They came when they said they would. Very efficient and friendly service. The person in the showroom was very helpful and friendly.

11 July 2024
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Reply from Cross Blinds & Shutters

Thanks very much for taking time out to leave us a fantastic review Christine. It is much appreciated. The Cross Blinds & Shutters Team

Rated 5 out of 5 stars

Amazing product and first class…

Amazing product and first class service. Responsive to contact and answered any questions without issue. Super helpful in every way.

8 July 2024
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Reply from Cross Blinds & Shutters

Thanks very much for taking time out to leave us a fantastic review Leisa. It is much appreciated. The Cross Blinds & Shutters Team

Rated 5 out of 5 stars

Blackout works

These were fitted by 2 very courteous men. No mess and quick fitting. I was asked to leave them till tonight to use but they showed me them closed...blackout is very good. I hope they do help with the cold from my windows.

4 July 2024
Unprompted review
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Reply from Cross Blinds & Shutters

Thanks very much for taking time out to leave us a fantastic review Rona. It is much appreciated. The Cross Blinds & Shutters Team

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