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This has to be the worst bank in the United States I cannot believe the SBA approved them for PPP loans I applied with them over two months ago no customer service no phone calls no emails . They also lie on the portal they claimed they submitted my application to the SBA which the SBA denied scam artist at best stay away from that company at any cost
I am furious! I applied for a ppp loan draw 2 and they have been holding and saying the same thing for 2 months now SUBMITTED TO SBA FOR REVIEW!!! nothing as of today. I call them and its customer service that does not know anything!! why are you there? We only have until March 31 and no emails no calls anyting! I called SBA and they tell me contact your lender that they have the ability to find out what the status is with my applicaton. BUT no one at crossriver will go the extra mile to help and find out!!! And why is it on hold. I am beyond upset. What a poor customer service and you say you strive for the best! Negative !!!!!
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