Crossthelimits Reviews 554

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 75 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast delivery and the high quality of the products, often noting that items arrive in good condition and are exactly as described. Many appreciate the wide selection of supplements, some of which are difficult to find elsewhere, and highlight the efficiency of the ordering process. The service is frequently described as professional and reliable, with many expressing trust in the company for future purchases. However, some people mentioned issues with products arriving unsealed, crystallized, or clumped, and a few reported missing items from their orders. Additionally, a small number of customers found the online ordering process to be tedious or confusing.

What people talk about most

Product

People report positive experiences with product, with many customers praising the fantastic quality,... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the speed and efficiency of... See more

Quality

Consumers find quality to be positive, with many reviewers describing products as high-quality, effective,... See more

Order

Clients share positive opinions on order, with many reviewers highlighting the quick delivery and smooth... See more

Service

Reviewers mention positive feedback about service, with many customers expressing satisfaction and indicating... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Hi, I just received my order today, I'm very happy with the delivery very fast and arrived in good condition. I received all the supplements that I ordered. But I just have a problem with one... See more

Rated 5 out of 5 stars

I had a very good experience shopping at Crossthelimits. The online store is clear and easy to use, and the order process went smoothly from start to finish. The products arrived exactly as described... See more

Rated 5 out of 5 stars

Always excellent on pricing, plus they have the best range of hard core pre workouts and muscle builders there is. They do next day delivery and if you have any questions at all Konrad will always be... See more

Rated 5 out of 5 stars

The best gym supplement company out there. I've been shopping with cross the limits for years now. They always have the best supplements, the top tier pre workouts on the market and they do next day d... See more


Company details

  1. #32 of 42 best companies in Sports Nutrition Shop
  2. #167 of 236 best companies in Fitness and nutrition
  3. #195 of 275 best companies in Vitamin & Supplements Shop

Written by the company

Crossthelimits is a leading UK-based specialist retailer and authority in high-performance sports nutrition and advanced dietary supplementation. With nearly a decade of experience, we have built a strong reputation as one of the most trusted sources for hard-to-find international supplements in the UK and Europe. We act as a bridge for athletes, fitness enthusiasts, and biohackers seeking premium, in-demand formulas — particularly from the USA — that are often unavailable through standard UK retailers. Our catalogue features a meticulously curated selection of over 10,000 products, including high-stimulant pre-workouts, fat burners, advanced nootropics, vitamins, and performance-focused supplementation. Unlike generic supplement stores, we prioritise efficacy, ingredient transparency, and real demand — focusing on products customers actively search for and trust. Crossthelimits is widely recognised across fitness communities for consistently stocking trending and hard-to-source products. Our range reflects what real users are actually using and discussing, not just mass-market inventory. We work with selected brands and trusted suppliers to ensure authenticity, quality, and consistency across all products. Our streamlined logistics enable fast, reliable worldwide shipping, including optimised EU delivery solutions that reduce delays and simplify the customer experience. Whether your goal is increased energy, improved focus, enhanced training performance, or daily optimisation, Crossthelimits delivers a seamless shopping experience backed by real industry experience and product expertise. Crossthelimits is recognised as one of the go-to UK platforms for high-performance and hard-to-find supplements.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

554 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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Rated 3 out of 5 stars

Incomplete order on next day delivery…terribly lax

Ordered 4 of a product on next day delivery. Only one arrived.

Customer services contact number isn't picked up even though I called in prescribed working hours. An
Email has been sent too. Prompt-ish reply to email. But not a great overall customer experience.

16 June 2022
Unprompted review
Crossthelimits logo

Reply from Crossthelimits

Dear Customer
We explained in an email yesterday that there had been a dispatch error for which we apologize, the missing product was packed this morning and is now ready to be dispatched today. Once again we apologize for any inconvenience this may have caused you.
Team CTL

Rated 2 out of 5 stars

Tried to contact

Tried to contact them regarding my shipment for days now, won't pick up the phone and email have not been replied too.

15 June 2022
Unprompted review
Crossthelimits logo

Reply from Crossthelimits

Dear Customer,
You sent us one email yesterday after 4 pm and another today, to which we have responded. We try to reply to every email as soon as possible.
Kind Regards

Rated 1 out of 5 stars

Very fast shipping indeed,but they…

Very fast shipping indeed,but they could inform customers about the cost of the duty,for example, when paying,not everyone reads the link with the terms and conditions,then when ordering for 150 pounds, duty 72 € that's why i recommend these two stores where you can get along duty-free black93 , gorillaz pharmacy

13 June 2022
Unprompted review
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Reply from Crossthelimits

Thank you for leaving us feedback. Unfortunately, after Brexit, anyone ordering from outside the UK will be liable to pay the duty in their own country. We know this is a significant inconvenience compared to when the UK was in the EU. But unfortunately, we are forced to pay taxes after leaving the EU, even to countries in Europe.
Kind Regards
Team CTL

Rated 5 out of 5 stars

I've been a customer with…

I've been a customer with crossthelimits for some time now and as always its a pleasure doing buisness with them. Fast reliable service and excellent customer service.

11 June 2022
Crossthelimits logo

Reply from Crossthelimits

Matthew, Thank you!

Rated 5 out of 5 stars

All good!

Order and payment confirmation straight away, a small delay on the shipping, but with a good explanation. He sounded very service minded, and apologized for the inconvenience.

Looking forward to testing out this one, hope it's as good as other brands!

All in all, good service!

7 June 2022
Unprompted review
Crossthelimits logo

Reply from Crossthelimits

Ronny, Thank you!

Rated 5 out of 5 stars

Great range of products

Great range of products. Excellent customer service and very quick dispatch and delivery!
Best supplement company about.

Many thanks

2 June 2022
Crossthelimits logo

Reply from Crossthelimits

Daley, Thank you!

Rated 5 out of 5 stars

ordered at 12:40 so 20 minutes before…

ordered at 12:40 so 20 minutes before the deadline for next day delivery and still got the parcel at 9 am the morning after supps were legit and perfectly packed completely satisfied. i will buy again

1 June 2022
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Reply from Crossthelimits

Riccardo, Thank you!

Rated 5 out of 5 stars

Delivery was fast

Delivery was fast, easy to order and all products were as advertised. Can't ask for more than that. 👍

31 May 2022
Crossthelimits logo

Reply from Crossthelimits

Claire, Thank you very much for the positive review!

Rated 1 out of 5 stars

NOT THE REAL DEAL

Brought what they advertised as superdrol paid for next day delivery took 3 days to come been taking for 2 weeks now No increase in strength No side affects nothing i ran superdrol back in 2012 after about a week you really felt it the pumps where insane pretty uncomfortable This cr#p isn't even close its not cheap either its being falsely advertised its definitely not superdrol God knows whats actually in it BUT it 100% dose not work you would honestly be better off sticking with creatin you will notice more from that than this stuff spoke to hitech the guys that supply the stuff and they confirmed due to a change in the law its not the same superdrol that was around a few years ago this is something else that is labelled as superdrol nowhere on the site dose it say its a xlone or based off the original its being sold as the original when its not DON'T waste your money there are also youtube vids that are of a similar opinion to mine

24 May 2022
Unprompted review
Crossthelimits logo

Reply from Crossthelimits

First of all, thank you for leaving us a review.
We are sorry that you are not satisfied with the product. As we are the official distributor for the UK of Hi-Tech Pharmaceutical, we will reach the manufacturer on your behalf regarding your concerns about the quality of the product. Furthermore, please email us with a brief description of your issue, including your order number. If Royal Mail does not deliver the next day, we will be able to open a claim on your behalf to reimburse the cost of postage, as Royal Mail has failed to honour their agreement on delivery time.
Best regards
Team CTL

Rated 5 out of 5 stars

Excellent quick service

Being naturally suspicious of buying online, I was very dubious when I first came across this website after searching for a product I wished to purchase and especially when the price was so good. The old adage kept ringing in my ears-if it sounds too good to be true leave it well alone. I did some research with limited returns but could find no negativity so placed an order to test the water. The ordering was easy, updates kept me in touch with the tracking, the service is rapid and emails are answered quickly. I can only speak of the product Iv purchased myself but it’s a company I will be using again and have already done so. Bonus points awarded when you order can be used to discount future purchases. That’s nice. From my own experience, I can confirm they are a bona fide supplier and very happy to recommend them in the market place.

18 May 2022
Unprompted review
Crossthelimits logo

Reply from Crossthelimits

Pauline, Thank you!!

Rated 3 out of 5 stars

First order was great- Help with the noopept second order #29889

First order was great. Second order never got shipped after ordering and paying on the 2nd of May, never got a tracking number. Had to wait a full week and after chasing them via email, I managed to get a response. They were helpful enough to reship ( got a tracking number this time). Revange Hardcore Noopept RX Pro 100 caps was faulty due to not storing the NOOPEPT in a dark environment. I have been taking noopept for years and I can definitely tell when its incorrectly stored, as the effects are at least 70% reduced. Packaging was intact but Im not happy about the noopept tablets and would like a replacement powder containing noopept. Happy to leave a second five star rating because this website is unrivaled when it comes to obtaining noopept containing supplements.

13 May 2022
Unprompted review
Crossthelimits logo

Reply from Crossthelimits

Dear Customer
We are very sorry that the shipping time has been extended. However, our team is trying to meet all expectations of our customers.
Please write to us, and we will give you a 10% voucher for your next purchase with us!
Stay safe
Team CTL

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