Had a weird defect occur with a sweatshirt I had purchased back in March. I didn't believe there was anything that could be done about it, but wanted to report it so that the manufacturing team was aw... See more
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See what reviewers are saying
Great customer service! The package was lost and they helped me to finally receive my order. Very kind and helpful, I am totally satisfied and would definitely recommend. Thanks so much for everythin... See more
I had a tricky checkout glitch where my browser timed out right as I tried purchasing during a presale. I was worried I had lost my chance, but Julio from Crowdmade provided the most patient, dedi... See more
I have had two issues with shipping in the past (USPS issues both times) and Crowdmade has made fixing any issues extremely easy. All it took was a quick email, and they made everything right (within... See more
Company details
Written by the company
Crowdmade partners with creators from Youtube, Instagram, and Snapchat to create the highest quality apparel and accessories that fans are proud to wear.
Contact info
1933 Davis Street, 94577, San Leandro, United States
- crowdmade.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Outstanding
Everyone has been very helpful. Very quick response. Such outstanding service from beginning to end.
Thank you
The crowdmade site is very easy to use…
The crowdmade site is very easy to use and they even remind you if you forgot things in your cart if you leave the page!
Plushie was cute!
Plushie was cute, and was delivered in a reasonable amount of time. My only complaint is that it was a little pricey. Overall it was nice, and my son was happy! 😊
Fast friendly and great quality
4 stars
Everything was great except the package tracking was a little weird and could have been a little more straight forward.
Good, but needs a little bit improvement.
Okay, Look i was a bit scared when i saw these other reviews, but i have had good experiences, i ordered a shirt and a hat, the shirt was not dispatched within their 3-5 policy, so i went over to their twitter dm @crowdmademerch I got a semi-quick reply, and a few days later it was dispatched. The only really complaint i have is that the support crew is hard to reach, i only found the twitter by accident. Get better email support, Crowdmade. It would help.
Crowdmade Customer Policy, from cheeks to thicker than a snicker
Ordered a hoodie that was not shipped to the proper location at my housing, most likely left to be stolen and slim chance it never arrived. I'm all here for artist expression but they take no responsibility on the delivery as well as their carrier and I'm out of $40 w/ no product.
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UPDATE - After a lack of proceedings from my local post master, Crowdmade had made amends to reship the order out of courtesy. I appreciate their goal of providing a great space for artists to create Merchandise and am still awaiting shipping info.
First order didn't come after 3 months
First order didn't come after 3 months, didn't think anything of it because of covid. I reached out to customer service and they told me the manufacturer would send the order again. 2 months later, still nothing so I reached out again and they told me the same thing. I did received it after the resent so I'm guessing it was my fault for ordering during covid as the pandemic was still going in the USA (not in my country so I thought it would be ok) Excellent customer service, item seem of quality.
the plush I ordered came quick
the plush I ordered came quick, my son is very happy!!
fixed my mistake and order cam quick
I typed my email wrong when purchasing my meatcanyon shirt, and their support team helped me out right away and I received the shirt soon after. great qualitym very happy
Great service!
I ordered some stickers and a pin, and after a rocky start with a mistype that was totally on me, the support was able to help, and on top of that everything arrived two days early (one day after being shipped!) undamaged and beautiful!
No order and no refund
They took a while to "ship" my order and when the tracking finally said left In mailbox, the item was was in my mailbox which locked and there's no way it could have been stolen. I contacted customer service and they referred me to file a claim with USPS after a week I have not heard from the mail. And this place told me they are not responsible for the mail. In the meantime not product and not refund for the over priced shirt I ordered for my son. Meatcayon and crowdmade are not going to see my business again.

Reply from Crowdmade
Rocky start but A1 in the end
I see their reviews are pretty patchy, and for a while I thought I had been scammed because my order did not arrive. I got pretty annoyed and wrote some harsh stuff in emails but they could not have been more helpful and understanding when they got back to me.
In fairness postage from USA to UK is sloooww, worse since Brexit (grrr) and when the package goes missing everyone suffers.
These guys though, good as gold, got a replacement in the post to me and, OK several months after the original order, they have now arrived.
Just enameled pin badges, but the quality is excellent and not bad value.
Terrible shipping experience
Terrible shipping experience resulting in one package lost and the other returned for unknown reason. They did refund but not shipping.
Out ten bucks and three months with nothing to show for it.

Reply from Crowdmade
Rubbish quality hoodies
Bought 2 oversimplified hoodies, came in bad quality, I'm taking fading design on a guildan hoodie, was charged $40 for both. Shipping took forever which is somewhat understandable, customer support was slow and of $90 paid I only got refunded $70, not counting the $20 I had to pay for shipping. Please steer clear.

Reply from Crowdmade
What the heck?!?!
I bought the leafy plush,and it ran out after I ordered it,so I'm not getting it.I wouldn't be complaining if it wasn't for the fact they didn't give the 21 dollars I spent on the plush.I barely have money,since I'm a kid,and it felt like a punch to the face that I got NO refund though it wasn't my fault.They didn't say it was sold out and now I lost 21 dollars!

Reply from Crowdmade
Ordered an item for my son for…
Ordered an item for my son for Christmas on 12/1/20. No updates and no way to contact them. I understand items are made to order, but in this day and age it shouldn't take months.

Reply from Crowdmade
They make good products and while I did…
They make good products and while I did have a bit of a snafu with shipping they responded immediately and were extremely accommodating
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