Dave went above and beyond for me. There was a mix‑up with a payment that no one seemed to fully understand, but he spent multiple days talking with different people on my behalf until he found someo... See more
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
I’m fairly new to cruising and Mike was very patient and answered all my questions. I had consulted another travel agent and she was very condescending because I was such a newbie . Mike made me fee... See more
Company replied
Unfortunately we had to cancel our Pricess cruise on 4/11-4/18 due to my friend's illness. She was hospitalized and is now home, but very weak. Dave is trying to get us as much compensation as... See more
Company replied
Dave Brown was an incredible help today. Not only did he make on effort to resolve my problem the first time and did but than spent additional time reverting back to the original reservation.... See more
Company replied
Company details
About CruiseHub
Written by the company
Why Customers Trust CruiseHub
- Personalized Service: Real cruise experts assist every step of the way.
- Best Price Guarantee: Customers get access to exclusive pricing on top cruise lines.
- Exclusive Perks & Deals: Special group rates, loyalty rewards, and flexible payment options.
CruiseHub – A Trusted Leader in Cruise Bookings
CruiseHub is redefining the cruise booking experience, combining expert guidance with unbeatable deals. Whether travelers are looking for the best prices, personalized service, or exclusive group rates, CruiseHub’s dedicated team ensures a smooth and stress-free process.
Setting a New Standard in Cruise Travel
As a trusted partner of Carnival, Royal Caribbean, MSC, and Celebrity, CruiseHub secures industry-leading deals and premium customer service. Their Elite Reward Dollars loyalty program and flexible payment options make cruising more accessible than ever.
Thousands of travelers rely on CruiseHub for stress-free planning and expert support.
Visit CruiseHub.com to start planning your next adventure!
Best Price Guarantee: CruiseHub's Promise to You!
Found a better cruise deal? We’ll match it—and give you more! CruiseHub guarantees the lowest prices, so you can book with confidence.
Our Best Price Guarantee ensures that you’ll always get the lowest available rate when booking with CruiseHub. Here’s how it works: If you find a lower advertised price within 48 hours of booking the same cruise with us, we’ll match the price—and throw in a little extra to sweeten the deal! Simply reach out to us with proof of the offer, and we’ll handle the rest. At CruiseHub, your peace of mind is our priority, so you can relax and start planning for your unforgettable journey. Book confidently with CruiseHub, knowing you’re always getting the best deal available!
*Certain Conditions Apply. Please visit https://www.cruisehub.com/best-price-guarantee
Contact info
2196 3rd Ave, 10035, New York, United States
- +1-877-733-0777
- service@cruisehub.com
- cruisehub.com
4.9
Excellent
835 reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Thank you
Thanks to Dave for his patience and consistent to ensure my transaction was done and completed in a timely manner. I really appreciate your time.
14 April 2026
Unprompted review
Reply from CruiseHub
Thank you for your kind feedback! We’re glad to hear that Dave provided such attentive support and helped ensure everything was completed smoothly and on time. We truly appreciate you choosing CruiseHub and look forward to assisting you again with your future cruise plans.
The process was easy well understood
The process was easy well understood, and the manager who took care of me explained very well and ensure my reservation was complete
13 April 2026
Reply from CruiseHub
Thank you for your feedback! We’re glad to hear everything was clearly explained and that your reservation was handled smoothly. Providing a simple and well-supported booking experience is always our goal. Thank you for choosing CruiseHub, and we look forward to assisting you again with your future cruise plans.
Cruise Hub employees
Dave took time and patience to take care of my problems. He contacted the cruise line explaining my problems and between them they settled everything.
11 April 2026
Unprompted review
Reply from CruiseHub
Thank you for sharing your experience. We’re really glad to hear that Dave took the time to support you and see everything through to a resolution. It means a lot to know you felt taken care of throughout the process. We truly appreciate you choosing CruiseHub and look forward to assisting you again with your future cruise plans.
I had a fantastic experience booking…
I had a fantastic experience booking with Cruise Hub.
Any questions I had were answered quickly and nothing ever felt like too much trouble. Dave was very helpful and his genuine willingness to help really stood out.
I’d highly recommend them to anyone planning a cruise – excellent service and a smooth experience all around!
11 April 2026
Reply from CruiseHub
Thank you so much for your kind words. It really means a lot to hear that you had such a positive experience with us. We’re especially glad Dave was able to support you and make everything feel easy and stress-free. Your recommendation is truly appreciated. We’d love to help you again whenever you’re ready to plan your next cruise.
It’s cruise time again for us on our anniversary
Our representative was very helpful. He answered all my questions. He corrected the cruise document where there were errors he confirmed other things for me and was able to clarify questions with satisfactory answers.
10 April 2026
Reply from CruiseHub
Thank you so much for your kind words. We’re really glad to hear that your experience was smooth and that everything was clearly explained and taken care of for you. It means a lot to know our team was able to support you and make things easier along the way. Thank you for choosing CruiseHub, and we look forward to assisting you again with your future cruise plans.
Spoke with CruiseHub prior to…
Spoke with CruiseHub prior to booking cruise, original rates not honored, very disappointed. Attempted to reach out - contact was hard and felt like the company didn't care after the sale.
8 April 2026
Unprompted review
Reply from CruiseHub
Thank you for sharing this. I’m sorry to hear about your experience, especially after speaking with our team before booking. I understand how frustrating it can feel when pricing is not honored as expected.
Cruise pricing can change quickly based on availability and timing, but I also understand that this does not make the situation any less disappointing. What concerns me most is that you had difficulty reaching us and felt unsupported after the sale, as that is not the level of service we aim to provide.
We truly appreciate your feedback.
Cruise cancelation.
Unfortunately we had to cancel our Pricess cruise on 4/11-4/18 due to my friend's illness. She was hospitalized and is now home, but very weak.
Dave is trying to get us as much compensation as he can. Hopefully we can book another cruise as soon as she feels better.
6 April 2026
Unprompted review
Reply from CruiseHub
Hi there,
Thank you for sharing this, and I’m really sorry to hear about your friend. Wishing her a smooth and full recovery.
I’m glad Dave has been there to support you and work on getting the best possible outcome. Situations like this are never easy, and we’ll do everything we can on our end.
We truly hope you’re able to plan another cruise together soon when she’s feeling better.
I’m fairly new to cruising and Mike was…
I’m fairly new to cruising and Mike was very patient and answered all my questions. I had consulted another travel agent and she was very condescending because I was such a newbie . Mike made me feel very welcome to cruising and assured me that there’s no such thing as a dumb question and it was his job to answer them. He made me feel confident I was making good decisions.
28 March 2026
Unprompted review
Reply from CruiseHub
Thank you for sharing your experience! We’re so pleased to hear that Mike provided such patient, supportive guidance and helped make you feel comfortable and confident throughout the process. Creating a welcoming and positive experience is very important to us, especially for those new to cruising. We truly appreciate you choosing CruiseHub and look forward to assisting you again with your future cruise plans.
The CruiseHub Team
As always the folks at Cruise Hub are Terrific!
As always the folks at Cruise Hub are fantastic in making sure my cruise will be exceptional. Oscar and Billy followed my booking closely and got me a great cabin upgrade. Thanks again Oscar for helping me navigate a better cabin assignment on the Oosterdam!
7 April 2026
Unprompted review
Reply from CruiseHub
Thank you for your continued trust and kind words! We’re delighted to hear that Oscar and Billy took great care of your booking and helped secure a wonderful cabin upgrade. It’s great to know you felt supported throughout the process. Thank you for choosing CruiseHub, and we look forward to assisting you again with your future cruise plans.
The CruiseHub Team
Ricky Anthony is great
Ricky Anthony is great. Outstanding help and service!
2 April 2026
Unprompted review
Reply from CruiseHub
Thank you for your kind feedback! We’re delighted to hear that Ricky provided outstanding help and service. Delivering excellent support is what we strive for, and we truly appreciate you choosing CruiseHub. We look forward to assisting you again with your future cruise plans.
The CruiseHub Team
Joe Green the Rep
Joe Green the Rep. that helped me with my cruise was outstanding. I made a mistake on my booking and he went above and beyond to help me out. I would highly recommend him to anyone who is booking a cruise.
6 April 2026
Unprompted review
Reply from CruiseHub
Thank you for your kind feedback! We’re delighted to hear that Joe provided outstanding support and went above and beyond to assist you. We truly appreciate your recommendation and your trust in CruiseHub. We look forward to assisting you again with your future cruise plans.
The CruiseHub Team
Joe was truly amazing in every way!
Joe went above & beyond in assisting us with all our cruise needs. He was knowledgable, professional, had a warm, friendly manner and it was a real pleasure dealing with him. Thank you,Joe!
4 April 2026
Unprompted review
Reply from CruiseHub
Thank you for your kind feedback! We’re delighted to hear that Joe provided such attentive and professional service while making the experience enjoyable. We truly appreciate you choosing CruiseHub and look forward to assisting you again with your future cruise plans.
The CruiseHub Team
Dave went above and beyond for me.
Dave went above and beyond for me.
There was a mix‑up with a payment that no one seemed to fully understand, but he spent multiple days talking with different people on my behalf until he found someone who could actually fix it. He got everything resolved exactly how I hoped, and even followed up afterward to make sure everything stayed on track. Truly exceptional service.
2 April 2026
Unprompted review
Reply from CruiseHub
Thank you for your feedback! We’re glad to hear that all of your questions were answered and that you enjoyed the WiFi perk. We appreciate your understanding regarding the parking costs, as those are set by the port. Thank you for choosing CruiseHub, and we look forward to assisting you again with your future cruise plans.
The CruiseHub Team
Joe Green
Joe, is the guy! He’s the best! He guides me every step of the way and gave me lots of options , he made my day❤️
2 April 2026
Unprompted review
Reply from CruiseHub
Thank you for your wonderful feedback! We’re so happy to hear that Joe provided such great support and guided you every step of the way. It’s great to know he was able to offer helpful options and make your experience so positive. Thank you for choosing CruiseHub, and we look forward to assisting you again with your future cruise plans.
The CruiseHub Team
Led me all the way thru my booking and…
Led me all the way thru my booking and answered all questions!! Thanks Matilda!!
25 March 2026
Reply from CruiseHub
Thank you for your kind feedback! We’re glad to hear that Matilda provided helpful guidance and support throughout your booking process. We truly appreciate you choosing CruiseHub and look forward to assisting you again with your future cruise plans.
The CruiseHub Team
Prompt responses from staff
Prompt responses from staff
Easy to navigate the website though the cruise packages on a given itinerary are a bit confusing compared to the overall cruise descriptions.
31 March 2026
Unprompted review
Reply from CruiseHub
Thank you for your feedback! We’re glad to hear you found our team responsive and the website easy to navigate overall. We appreciate your comments regarding the cruise package details and will be sure to share this with our team as we continue to improve clarity and the booking experience. Thank you for choosing CruiseHub, and we look forward to assisting you again with your future cruise plans.
The CruiseHub Team
No use calling an agent instead of online booking
I would have given you a 5 star if it were not for the misleading ads you have in your website. You ask us to call an agent to unlock prices and perks. I called,
I never got any perks at all. The price he booked for me is exactly the price listed on your website that i could book on myself on line. In fact i even sent a screenshot ( his request) of your website to the agent, the nr of the stateroom and the price tha was listed, then he booked but thats not unlocking any perks !!!
Please take away these misleading ads because you otherwise are a serious company.
I felt pressure to book with the agent for no advantages at all !!! I asked about that and he said well i am here to help, euh... much easier to do it myself on line. I would say it is unecessary to call as i did from Europe, it just cost me money. Do not do it, go ahead and book online, you can feel safe, it is a reliable website.
The agent though was very polite and sounded very helpful, it just did not give anything as they advertise online.
Lucette K Nyberg
30 March 2026
Reply from CruiseHub
Thank you for your detailed feedback, Lucette. We truly appreciate you taking the time to share your experience with us, and we’re glad to hear that you found our service reliable and that our agent was polite and helpful throughout the process.
We’re sorry to hear that your experience did not meet expectations regarding the advertised perks. Our goal is always to provide added value when possible, whether through pricing, guidance, or additional benefits, and we understand how this may have felt unclear or disappointing in your case. Your feedback is important and helps us review how we present these offers to ensure greater clarity.
As a valued returning customer, your satisfaction means a great deal to us. We would truly appreciate the opportunity to look into your booking in more detail and address your concerns directly. Please feel free to reach out to us at your convenience, or let us know if you would prefer for our team to contact you. We would be more than happy to assist further and ensure a better experience moving forward.
The CruiseHub Team
Reply from CruiseHub
Thank you for your feedback! We’re glad to hear you had a great experience. We truly appreciate you choosing CruiseHub and look forward to assisting you again with your future cruise plans.
The CruiseHub Team
Bruno was very helpful and…
Bruno was very helpful and knowledgeable and paid attention to our wants and needs.
29 March 2026
Reply from CruiseHub
Thank you for your feedback! We’re delighted to hear that Bruno provided helpful and knowledgeable service while taking the time to understand your needs. We truly appreciate you choosing CruiseHub and look forward to assisting you again with your future cruise plans.
The CruiseHub Team
Dave was great!
27 March 2026
Unprompted review
Reply from CruiseHub
Thank you for your feedback! We’re glad to hear you had a great experience with Dave. We truly appreciate you choosing CruiseHub and look forward to assisting you again with your future cruise plans.
The CruiseHub Team
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